2/10 Terrible
DawnMarie
Travelled with family
23 Aug 2024
Disliked: Staff & service, amenities
Do not stay at this property. Just returned from a 3 night stay and would never consider returning. Hours after we checked in the power went out for 8 hours from 5pm - 1am , no generators, just locked in our windowless room with no sympathy. No solutions or anything ! They said the entire city was without power, we went to dinner in city center and the entire city had power, just not our hotel. We didn’t even get a single I’m sorry or even a free can of coke after they said we would be compensated for the inconvenience! The staff was not friendly and rude at times. Never felt welcome at this hotel and to lose power in the hotel and not be compensated for having to shower in the dark with my iPhone flash light is reprehensible! Not to mention it’s a mile and a half walk from the hotel to city center. Do yourself a favor and skip this hotel !
DawnMarie
Stayed 3 nights in Aug 2024