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Overall good experience.
Would recommend to add more coffee makers to the breakfast are.
Ulrich
Stayed 2 nights in Jul 2024
6/10 Okay
Stefan
Travelled with family
18 Dec 2023
Liked: Amenities
The hotel is in a good condition and the location is in the heart of city center. The gym for a hotel this size is a joke. People outside the area were singing well after midnight disturbing the sleep. The bar service is poor. Will stay in Ibis next door for a lot less money, similar location and facilities.
Beautiful room but unfortunately it smelled like sewage for the majority of our stay. We also never got any WiFi in the room during the three days we stayed there. The staff didn’t seem to care and said if I really needed internet I could just sit in the lobby.
Overall a nice hotel. A bit dated. Weird pillows. They give you 1 regular pillow and a very small pillow. I don’t get the point of it. Just give 2 full size pillows per side of bed.
Centrally located. Excellent parking. Functional bedroom (in this case slight tobacco smell) , minimal amenities, hardly any plug. Restaurant: average, good breakfast.
This hotel has a very nice courtyard that my wife, daughter, and I enjoyed in the evenings. The bar provides full service if you want to enjoy drinks. The breakfast was typical German fare, with lots of cheese and sausage. I thought the hotel was great value for the money. It's also in easy walking distance of the market square and cathedral, and I felt very safe with my family.
Joseph
Stayed 2 nights in Aug 2022
8/10 Good
Karen, Denver
Travelled with group
5 July 2022
Liked: Cleanliness, staff & service, amenities
Very nice property. My only complaint is that when we checked in, we were told we got an “upgraded room” with a nice view, which we hadn’t requested. That was fine with us, the view didn’t matter to us at that hotel. What we realized that night was that ours was one of a few rooms in the hotel where the AC didn’t work. It was hot there and that has been one of a very few priorities we have when booking hotels. They brought us a fan that was loud and only mildly helpful.
Amazing place. Great location upgraded to a suite. Well worth it. Front desk clerks were wonderful helpful and all around great
Definitely recommend this place
This hotel is simply superb. It is nicely laid out; it is situated in the centre of the fantastic town of Trier, and it is in every way a nice place to stay. It is modern and very clean.
There is a nearby underground carpark which is connected to the hotel. The rooms are comfortable, and the sleep quality is 100% perfect with no noise at all. The only thing that cost this rating a star is the service.
When I visited it took ages to get serviced by a clearly overloaded waiter and the restaurant was full which is rather idiotic when they have not considered the number of guests they accommodate. Will I stay again? No, here are better and more convenient hotels in Trier.