The hotel is blatantly lying about their amenities! During an unusual heat wave in Tromso we spent time searching on Expedia (on our own and to ensure accuracy with an Expedia representative) for a hotel that that has air conditioning. The hotel lists as amenities provided air conditioning, which was also confirmed by the Expedia representative with the hotel before we made the reservation. At check in, we learned that there is no actual air conditioning in the rooms, only a centralized confort system, which doesn’t really do anything. It was late in the day, so we took the room, only to have a really unpleasant 4 nights. Top that with the fact that the hotel is quite old and poorly maintained, kitchen closed (had to walk across street to another hotel for breakfast) and this stay in their pricey “exceptional” room was totally not worth and a scam.