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Best Western Premier Hotel de la Poste & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Exterior
Lobby
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    3 min walk
  • Ruelle des Chats
    4 min walk
  • Marché Des Halles
    5 min walk
  • Troyes (QYR-Barberey)
    13 min drive

Room options

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Pour 1 personne)

Standard Room, Non Smoking (Pour 1 personne)

Standard Room, Non Smoking (Pour 1 personne)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Bathtub

Family Suite, Multiple Beds, Bathtub

Family Suite, Multiple Beds, Bathtub

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Troyes

A stay at Best Western Premier Hotel de la Poste & Spa places you in the heart of Troyes, within a 5-minute walk of Centre de Congrès de l’Aube and Basilique St-Urbain. .This eco-certified hotel is 0.4 mi (0.6 km) from Museum of Modern Art and 0.5 mi (0.7 km) from Marché Des Halles.

What's nearby

  • Centre de Congrès de l’Aube - 3 min walk - 0.3 km
  • St-Pantaleon Church - 6 min walk - 0.5 km
  • Théâtre de la Madeleine - 6 min walk - 0.6 km
  • Troyes Cathedral - 8 min walk - 0.8 km
  • Stade de l'Aube - 4 min drive - 2.9 km

Getting around

  • Troyes Station - 12 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Mie Caline - ‬2 min walk
  • ‪L'Illustre - ‬3 min walk
  • ‪Brasserie Vosgienne - ‬2 min walk
  • ‪Café de Foy - ‬1 min walk
  • ‪Dolce Italia - ‬2 min walk

About this property

Best Western Premier Hotel de la Poste & Spa

Eco-certified Troyes hotel in Old Town Troyes with a full-service spa
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
Make yourself at home in one of the 32 individually furnished guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Troyes? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available
  • Off-site parking within 164 ft (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 19.50 for adults and EUR 9.00 for children
  • 1 bar
  • Room service available

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Conference space (377 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 9.00 for children
  • Self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 751 reviews" "
Rating 8 - Good. 220 out of 751 reviews" "
Rating 6 - Okay. 26 out of 751 reviews" "
Rating 4 - Poor. 8 out of 751 reviews" "
Rating 2 - Terrible. 5 out of 751 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great location. Really friendly reception staff. Especially the night receptionist Sebastian. Made us feel very welcome.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot in the middle of the old city. Parking nearby at a very reasonable rate...
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Easy to walk everywhere. Lovely friendly staff. Aircon in room. Comfy bed.
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 3 nights in Jul 2024

10/10 Excellent

David H

Travelled with family
Liked: Staff & service
Great service
Great service by front desk staff. Special mention of Daniel who went way beyond duty to help us with an issue. Can't thank him enough.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024

6/10 Okay

Christian

Did the job
Well located in Troyes but fundamentally a Best Western at the end of the day. Fine for a night.
Stayed 1 night in May 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel next time!
Great hotel in the center of the city. Close access to all shops (detrimental for the wallet...) and good restaurants. The old city is amazing. It's like York (in UK) on steroids! Will definitely come back here.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice. The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in cental old town Troyes
Great hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Stayed 1 night in Jan 2024

10/10 Excellent

Chiara

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
An overnight stay. Very comfortable & easy parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay right in the center of Troyes. Easy walk to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Wonderful Hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Absolutely amazing stay with the Best Western. Fantastic location, wonderful welcoming staff. The room was excellent and comfortable, and very quiet. Will absolutely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel in the middle of town. Access is easier if you approach from the north along Rue de la République. I would recommend to my friends.
Stayed 1 night in Jun 2023

4/10 Poor

Andy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location - just make sure the air con works!
Loved the location and decor of the hotel and everything was looking great until we found out that the air conditioning wasn't working. After asking why the room was so hot, the evening staff informed us that there as a hotel wide issue with it and they would provide a couple of fans (the temperature was around 30 degrees! Once two fans had been produced (we had to phone for the second one as our son was in his own part of the suite) sleeping became just about possible. The staff the next morning, however, tried to make out that the air conditioning wasn't faulty in our room at all, despite what his colleagues had told us. After a few shoulder shrugs and agreeing to the fact that the room was very hot, we were finally offered a partial refund on the room. A real shame, as the hotel seems great apart from the air conditioning!
Stayed 1 night in Jun 2023