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We only stayed the night but it was a very pleasant experience. Very good service from all the staff we encountered.
The dining room at night was VERY low lit; quite a challenge to read the menu!
We enjoyed our stay. The room was very clean and comfortable. We found the staff to be friendly and helpful. We felt that the dinner menu was a little limiting especially if you are vegetarian and very expensive for the quality. The breakfast was disappointing. The tables weren’t well prepared and all items in the cooked breakfast buffet were cold. I’m not overly comfortable writing slightly negative reviews - maybe this particular hotel was just not what we prefer.
Unfortunately, there was a school prom on the night we arrived and the noise was very loud while the disco was in operation. However, the noise ended around 11pm and didn't ruin our sleep.
We had a lovely time staying at the property although there were some minor things that could be improved on. A fridge in the room, more than one window opening as we prefer fresh air to air con. The glassware in the bar and restaurant was often cloudy as though the dishwasher needs cleaning/more salt. Disappointing that we had to pay £10 each for the pool.. it would have been better if there was somewhere to enjoy outside space by the pool, we’d have stayed longer, otherwise not really gvfm. Everyone was friendly though & it was clean. Thank you.
I have taken some time to think over this, as previously Park Farm was our favourite destination. Went for our wedding and numerous other times. However this time was sub par.
They had major works going on within the spa, with no notice on their site or the spa's.
I feel this is a vital notice that should be advised to customers.
Having to pay the same money, to end up in some dingy room with other men 2feet away naked, children present just isnt acceptable.
Added to this to unusually cold pool aswell, the spa was ruined for us.
We then also had dinner reservations which we were most excited for given our previous experience on our wedding night.
HOWEVER, a 45 minute wait in a non busy resturaunt to be presented with tough, dry lamb and what could only be described as the scrap end of a ribeye, we left bitterly disappointed and over £300 out of pocket.
I am very unlikely to return to our favourite place now given our recent experience and lack of empathy from any of the staff.
Had a great stay at the Park Farm Hotel - only one night but the pool and sauna, steam room and jacuzzi were great, the staff were really welcoming and friendly. Breakfast was lovely - didn't try the restaurant which is a shame as it was apparently very good. Only niggle would be the extra charge of £20 to use the pool so overall made the value for money a tad less, but that's the only slight negative.