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Kilaguni Serena Safari Lodge

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kilaguni Serena Safari Lodge

Bar (on property)
In-room safe, desk, laptop workspace, rollaway beds
Hallway
Lounge
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Tsavo West National Park, P.O. Box 48690, Tsavo
  • Chyulu Gate
    13 min drive
  • Chaimu Crater Viewpoint
    17 min drive
  • Shetani Lava Flow
    20 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

Severin Safari Camp

Pool
Breakfast included
Spa
Parking included
5.0 out of 5, Exceptional, (7)
The price is AU$851
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Severin Safari Camp

About the area

Tsavo

With a stay at Kilaguni Serena Safari Lodge in Tsavo, you'll be 4.1 mi (6.6 km) from Chyulu Gate and 7 mi (11.3 km) from Mzima Springs. .This hotel is 14.8 mi (23.8 km) from Tsavo West National Park.

What's nearby

  • Chyulu Gate - 13 min drive
  • Chaimu Crater Viewpoint - 17 min drive
  • Shetani Lava Flow - 20 min drive
  • Mzima Springs - 23 min drive
  • Tsavo West National Park - 48 min drive

Getting around

  • Mtito Andei Station - 60 min drive

About this property

Kilaguni Serena Safari Lodge

Colonial hotel with free breakfast and spa services
Kilaguni Serena Safari Lodge offers 56 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Make yourself at home in one of the 56 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Kilaguni Serena Safari Lodge has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:00 AM to 2:00 PM
  • Airport shuttle on request
  • Return train station shuttle (surcharge) from noon to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Bike rentals
  • Children's pool
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Couples dining
  • Designated smoking areas
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic water bottles
  • Romance packages available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 75 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 11:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 160.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: USD 52 per person, per night

We have included all charges provided to us by the property.

This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: 75 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kilaguni Serena
Kilaguni Serena Lodge
Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Taveta
Kilaguni Serena Safari Taveta
Serena Kilaguni
Kilaguni Serena Safari Lodge
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Hotel Tsavo National Park West
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Hotel
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Lodge Hotel Tsavo

Kilaguni Serena Safari Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 47 reviews" "
Rating 8 - Good. 11 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tsavo West
Fantastic property and a great view.
Stayed 1 night in Jul 2024

4/10 Poor

Jeneby

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lodge
Incredible safari lodge with a water hole out back to attract animals. Beautiful rooms, a gorgeous restaurant and bar area, top notch service and food, and plenty of history to boot. They even washed my car for me overnight!
Stayed 1 night in Jan 2024

10/10 Excellent

Ashok

Stayed 1 night in Sep 2023

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tsavo West slice of heaven
The stay was incredible! As you walk into the reception area you will be shocked by the view. The eating area is an open air area that has the most incredible view and is situated around the watering hole so that you can watch the animals approach as you eat. The service was incredible and the food amazing. The rooms were nice as well. The only issue with the room is that the fan is not above the bed and the nights were HOT. This, sadly is the issue I could find with the place. It was the most amazing place, but I found it hard to sleep while so hot.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location in the park, deluscious food and friendly staff
Stayed 1 night in Jan 2020

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and beutiful place
Awesome stay! We loved everything - the food, service, rooms, pool. I wished we booked more than one night. It seems pricey, but you get value for your money.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous lodge, 5 star plus too many great things to mention
Stayed 2 nights in Sep 2019

10/10 Excellent

FATHIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The hotel was amazing. Staff really friendly. Very clean and well maintained. Location is superb too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Incredible place - can’t wait to go back.
Stayed 1 night in Jun 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place!
What an incredible place! The hotel was amazing, the staff superb and the views...wow! We went on some great game drives. I highly recommend the sundowner drive. We had Anthony as our guide, and he was amazing! Food provided was very tasty with lots of options available.
Stayed 2 nights in Jun 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and Affordable Safari Lodge In Kenya
What took my breath away were the two watering holes directly behind the Kilaguni Serena Safari Lodge. I was able to see animals drinking at the watering holes from the patio of my room. Herds of elephants, giraffes, Buffalo, hyena and many more drink from the watering holes at all hours of the day. There are lights for night time viewing. You can also see the animals at watering holes from the open air restaurant while you dine. The cuisine is buffet style and delicious! Meals were included in the price of the room. The game drives were in the morning, and in the evening, and very reasonably priced. But what made this visit something I will never forget are the people who work there. Everyone was patient, kind, sincere, happy and warm. They really made me feel at home. Thanks!
Stayed 4 nights in Jun 2019

8/10 Good

Samela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stay in Kenya
Great place in the middle of the park. We had a great time and would recommend it to anyone
Stayed 5 nights in Aug 2018

10/10 Excellent

Suzanne, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location, service and comfort
We had three nights in this lovely hotel. Thoroughly enjoyed watching wildlife around the waterhole from the lodge. Staff were all fantastic, meals were great, game drives nearby were enjoyable. Highly recommend spending time here. We are birders and biologists so like watching the little things but we also enjoyed having a herd of elephants come by!
Stayed 3 nights in Apr 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Fantastic view over wilderness
We stayed 3 nights in a suite. We would definitely return. Fantastic view. The resort is perched on higher ground and overlooks a vast area of hills. You see no signs of civilization, only wilderness. On a clear day you can see Mt Kilimangero. The resort overlooks 2 waterholes which are lit up at night. All kinds of animals come and go to drink and bathe. We would sit and eat in the restaurant and watch as small herds of elephants came with their babies and bathed and drank in the water. Zebras and buffalo would wait their turn to drink until after the elephants left. we saw hyenas, giraffe, antelope, warthogs come to drink. Because of the big expanse of view, with binoculars you can see animals coming in from a fair distance away. We were satisfied with the room. it was clean. Furniture is basic. Resort is a bit older property. I used the spa services which were good. Food choice and quality was good but not great. We rented an AWD vehicle and did our own safari drives in the park. Travo West NP not so busy as other parks so sometimes it felt like we had the park to ourselves. Really you could see all the same animals as seen on safari if you patiently waited and watched from the resort view.
Stayed 3 nights in Oct 2017

8/10 Good

Elaine, Brighton, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff.
The staff is very helpful and informative. The food is served mostly as buffets with a wide selection. The view of the water holes is great at all times. The room was larger than the average lodge with a sitting area.
Stayed 2 nights in Nov 2017

10/10 Excellent

honeydew, Perth, West Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be spoilt!
Kilaguni is a magical place. The staff are absolutely lovely and do all they can to maximise your enjoyment of your stay. The rooms are great - we loved sitting out on our balcony watching the comings and goings of the wildlife. The setup of the restaurant over-looking the waterholes is perfect. It is hard to concentrate on eating at times! We were treated to a clever elephant that came right up to the restaurant to steal the water hose off the sprinkler and literally feed the hose down her mouth. She stood there sucking up good fesh water for about half-an-hour! What a treat.

10/10 Excellent

Mette, Mombasa and Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in a fantastic spot
Situated by a waterhole with Kilimanjaro in the background the scenery changes every time we look out, either from the hotel room, the bar or the restaurant. We keep coming back again and again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
As soon as you walk in you will see the dramatic views across Tsavo National park and a waterhole usually surrounded by zebra, Impala and baboons. Outstanding! The rooms are beautiful too and the turndown service includes putting the mosquito net around the bed and turning on an electric insect repellent, though during my visit in May there were no mosquitoes anyway.

10/10 Excellent

Norwegain, Mombasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
Amzing setting with the animals coming and going outside the hotel. All the rooms have excellent views and the restaurant serves good food morning lunch and dinner. Coming back from a safari the staff is waiting with ice cream or sumptuous cocktails. Cant wait to be back

10/10 Excellent

Caitlin Kanani, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in the world
The kilaguni Serena hotel is one of the best places I have ever stayed ,the staff are incrediable helpful ,the views from the rooms and restaurant are amazing ,you can sit there with a cold beer and watch the wild life come to the watering hole ,alternatively you can drive out into the park on safari and see many other animals(remember this is the largest safari park in Africa and not a zoo so the animals are quite hard to find) .We drove our own car which was a small jeep ,would recomend a 4x4 but not essential .