The check-in process was very easy, and the host responded to questions within a few hours (at most). The house was very well stocked with all essentials - tissues, toilet paper (not the cheap stuff), paper towels, dish & laundry detergent, etc. Usually I have to buy things, I didn't have to do that here. There was a great home office for work. Check out was at 11am, instead of the usual 10am, which I really appreciated. The beds were very comfortable, even the sheets were high quality. This was a great stay.