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KAN Tulum Hotel

3.5 star property

Photo gallery for KAN Tulum Hotel

Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Panoramic Suite | View from room
Panoramic Studio Suite
Hiking
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760
  • Hospital de Tulum
    ‪4 min drive‬
  • Dos Aguas Park
    ‪5 min drive‬
  • Tulum National Park
    ‪6 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪17 min drive‬

Room options

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe King Studio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (204)
The price is AU$329
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Kimpton Aluna Tulum by IHG

About the area

Tulum

With a stay at KAN Tulum Hotel, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Beach and Tulum National Park. .This spa hotel is 4.1 mi (6.7 km) from Tulum Mayan Ruins and 4.6 mi (7.3 km) from Playa Paraiso.

What's nearby

  • Tulum National Park - 6 min drive
  • Tulum Beach - 8 min drive
  • Las Palmas Public Beach - 11 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬2 min drive
  • ‪Rossina Cafe - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

Adults-only Tulum hotel in La Veleta with a full-service spa
KAN Tulum Hotel offers 42 air-conditioned accommodations with minibars and safes. Accommodations at this 3.5-star hotel have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 42 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and minibars, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
At KAN Tulum Hotel, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
KAN Tulum Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 350-1500 per person
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • Art gallery
  • Bike rentals
  • Bike cleaning
  • Bike parking
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Scooter/moped hire

Conveniences

  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Smooth flooring in public areas
  • 5 steps to reach property
  • Well-lit path to entrance

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Freezer
  • Kitchenette
  • Mini fridge
  • Minibar
  • Stovetop
  • Wet bar

More

  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

KAN Tulum Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Teodosio De jesus Martinez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
Stayed 10 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde que llegamos hasta que nos fuimos, el servicio fue excelente. Todo el staff fue súper atentos y amigables. Hasta nos recomendaron lugares para comer y visitar. Al host, Azúl, Benjamín y Gustavo muchísimas gracias por hacer de esta estadía una muy especial. La habitación es amplia y es tal cuál las fotos. El hotel tranquilo al menos para esta época que es "low season". El cenote es un must! Creo que es el único cenote con barra. No se pueden ir sin hacerse un masaje en el spa. Las chicas fueron excelentes.
Stayed 5 nights in Oct 2024

10/10 Excellent

Colm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, but easy access to town and to the ruins via hired bikes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

6/10 Okay

Rosio

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
Stayed 3 nights in Jul 2024

10/10 Excellent

Salvador

Stayed 5 nights in Jul 2024

10/10 Excellent

Willie

Stayed 1 night in Jul 2024

2/10 Terrible

Franchelli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is money hungry. They will intentionally cut the power and water. Expect outages through out the day. The hotel is very pretty. However the way they operate gives rookie energy. Guest are not priority here. The staff is. They have a terrible mosquito problem that is only maintained at the front desk or where ever their is a staff member standing . The frustrations of frequent outages made me become extremely observant to their operation. The cooks never washed their hands yuk. The food is not fresh. I was there for 6 days not once did I see them pick up the pool skimmers to clean the pools . I looked at it everyday to see if they will use it. They never used it. Not once did they take initiative for the inconvenience they cause. A hurricane approached not only did they not comp the room we were forced to stay because our flight was canceled but they cut the power even before the hurricane started. Not once did they apologize for the inconvenience. They take no initiative. Is not worth the frustrations do not stay here.
Stayed 5 nights in Jun 2024

8/10 Good

William

Stayed 2 nights in Jun 2024

10/10 Excellent

Eliud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan is beautiful place, loved it!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
Stayed 4 nights in May 2024

4/10 Poor

Taryn

Disliked: Staff & service
Wow this place is odd. We booked this looking forward to a luxurious and relaxing stay and hoped that this expensive hotel would be the highlight of our trip, and instead it was absolutely the worst part of our Tulum vacation. The images and description of this hotel are very misleading, and Expedia presenting this as a luxury boutique hotel felt like a scam. No room service, the pools were often dirty and looked rundown in person. This place is a mix of condo and hotel, and they also host events for non-guests (stuff like midnight reiki healings) where a bunch of people not staying at the hotel were using all of the common areas all night. It felt more like a cheap yoga retreat marketed to influencers than a high-end hotel, and for what we got the price was outrageous. It’s also set among new developments, so the entire area around the hotel is being excavated and heavy construction equipment is running all day, and the drive into the hotel (which had no signage) is like driving through a construction site. To top it all off, our very expensive meal at the hotel was the only food in Tulum that gave us food poisoning. For a lower price we would have been reasonably happy with this hotel, but this was not at all the stay that we paid for. Very disappointing.
Stayed 5 nights in Mar 2024

10/10 Excellent

elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute oasis in Tulum, design and architecture are one of a kind here and the staff are top tier.
Stayed 10 nights in Mar 2024

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do it.
We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Mey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, el ambiente y la tranquilidad, alejado del tráfico y exceso de gente de la zona hotelera. Solo es importante mencionar que el desayuno que incluyen es continental no buffet como lo dice la página de Expedia.
Stayed 2 nights in Feb 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely stunning. Rahul was our bartender and was the most attentive staff, always served with kindness & a smile. Please note that they eliminated the “free bike rentals” as stated in this listing, they now rent them through a third party for a pretty penny. Overall, it was a pleasant & neat visit but we could’ve experienced everything it has to offer with a 1 night stay instead of 2.
Stayed 2 nights in Jan 2024

4/10 Poor

Rajesh, Marlboro

Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing!
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Tulum and I’m so glad we decided to stay here. Such a beautiful place! The decoration , atmosphere, staff, cenote, and pool areas were amazing! Got a chance to meet the owners! super pleasant and friendly 😁 would definitely recommend this place if you’re in Tulum!
Stayed 2 nights in Jan 2024

8/10 Good

Maricar

Stayed 2 nights in Jan 2024