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Alito Tulum Hotel

3.5 star property

Photo gallery for Alito Tulum Hotel

Terrace/patio
Garden Bungalow Queen
Living area
Breakfast, dinner and brunch served
Beach views, serves lunch and brunch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Garden Bungalow Queen

Garden Bungalow Queen

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas
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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 355 reviews
The price is AU$156
includes taxes & fees
16 Apr - 17 Apr
Motto by Hilton Tulum

About the area

Tulum

Located in Tulum (Zona Hotelera), Alito Tulum Hotel is within a 15-minute walk of Tulum Mayan Ruins and Playa Paraiso. .This beach hotel is 3 mi (4.8 km) from Tulum Beach and 13.9 mi (22.4 km) from Xel-Há Park.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 10 min walk - 0.8 km
  • Las Palmas Public Beach - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

Restaurants

  • ‪Carl's Jr. - ‬8 min drive
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Mezzanine Restaurant - ‬16 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬11 min walk
  • ‪Frosty's - ‬11 min drive

About this property

Alito Tulum Hotel

Alito Tulum Hotel offers 23 air-conditioned accommodations with complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 23 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at La Diosa Bar & Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the beach bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
La Diosa Bar & Grill - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
La Diosa Beach Club - This beachfront bar specializes in local and international cuisine and serves brunch and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Alito Tulum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 254 reviews
Rating 8 - Good. 57 out of 254 reviews
Rating 6 - Okay. 32 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 11 out of 254 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in saw the room and then checked out and went to Kanan Hotel. Alito was just unacceptable. I would like my money back Expedia.
Stayed 3 nights in Dec 2025

4/10 Poor

Nicole

Liked: Amenities
Disliked: Cleanliness
Staff was helpful and the daily breakfast was above expected. However the room was tiny with no air flow. All our cloths started to mold in the week we were there and everything stank. The place needs repairs and updating desperately. Even the lobby roof leaked like crazy when it rained - and it did several times. Location is great in that it is 2 min from your room to the beach. Yet paying 120 pesos each day for each person to enter the park if we went outside the gates got tiresome. Going to explore tow or cenotes means you constantly pay. We rented scooters for the week and were grateful we did as the hotel is a long way away from restaurants, shopping or amenities. If you want to get away from everything and just lay on the beach this is probably a great place for you.
Stayed 7 nights in Dec 2025

6/10 Okay

Justin

Travelled with group
Liked: Cleanliness
Disliked: Amenities
There is a lot to like about Alito Hotel. The location is fantastic; you really can’t get too much closer to the ruins, if that’s on your bucket list. The beautiful beach is right there, and they have a pretty darn good breakfast that’s included. Rooms are a bit dated, but that also adds to the charm. Staff are very pleasant, as long as you don’t go to the water cooler too many times. But therein lies the rub. Because one is required to discard plastic water bottles upon entering the Zona Archeologica, there is no way to access potable water aside from what you can get from Alito. Their single water dispenser is located near the front desk, and we went there often to refill our glasses and reusable bottle. After about the sixth time in one day, they started giving us some pointed looks. There were two times that we went to the water dispenser and it was empty, and there was no one at the front desk. We tried going down to the restaurant for water, but they denied us outright unless we bought something. Fortunately I had an old water filter that I had packed, otherwise I’m not sure what we would have done. Basically, it seemed as though the aim of Alito was for us to be dependent upon getting our drinks through the restaurant, at their set prices. Since there are no markets within easy walking distance, this put us in a difficult position with regards to the basic necessity of hydration. Price is decent for hotels along this strip, and the place is comforta
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Nestor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beebe

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Victoria

Stayed 3 nights in Nov 2025

6/10 Okay

Rachel

Stayed 5 nights in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

6/10 Okay

Sandrine

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower in the bungalow didn't work. The main area's/ lobby's roof has many holes in it so it was raining on us while we were trying to catch wifi/play pool & games while waiting for the rain to go past
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Desta

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Inside the national park, which was nice to walk around. Right by the beach, super convenient beach access. Restaurant has good food. Check in/out was nice and easy. Front desk was helpful and nice. Room has AC Cons: Not sure if this is true to all rooms. But there was barely any WIFI signal in our room.. And our eSIM signal was pretty much non existed. At night, we had to go to the lobby or restaurant to use the wifi. But those areas are swarmed with bugs.... The water pressure in our room was really weak. Shower water temperature was never consistent. Too hot or too cold.... And the washroom area always have a bad sewage smell. The mosquito net over the bed has many dark spots. Not sure if it's mold
Stayed 4 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Gift O

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025

6/10 Okay

sarah

Travelled with partner
Liked: Staff & service
leaking roofs need to be repaired. restaurant is thevmost expensive on the beach
Stayed 5 nights in Sep 2025

10/10 Excellent

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Gonzalo, Denver

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the matresses as well but the service, lack of enough towels in the bathroom, lack of shampoo and the percussed appearance make this place a total different reality compared to the pictures on Expedia!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025

8/10 Good

Jose R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, already booked for next year
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!
Stayed 2 nights in Jun 2025