4/10 Poor
MICHAEL, OROVILLE
Travelled with partner
23 Oct 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Likes: Bed was made, comfy. Decent view. Luggage brought to our room for us straight from the taxi/reception. Reception lady was kind/helpful. Breakfast was good.
DISLIKES!: A staff person down stairs was very rude and stereotyping my wife speaking to her like she was from the street corner regardless of wedding ring and giving them a copy of our marriage certificate as we were checking out the restaurant area, unbelievable, think the person was a manager. Another worker called my wife a derogatory term though she doesnt recall whom that was.
On top of that, there was shattered glass still all over the floor by the little black table in our room, i stepped on a little of it even but luckily missed the biggest piece a few inches only had a small shard of it go in my foot i pulled out and was still water from the last mopping under the table.
Lastly, not a big deal thing but the bathrooms do not have Bidets to clean yourself better, and shower water.
No in room safe, no in room refrigerator, not sound proof btw u can hear a phones youtube video easily from the hallway.
MICHAEL
Stayed 2 nights in Oct 2024