The hotel staff was very friendly and helpful. The hotel itself was in a good location, clean and well kept. The room was well equipped, clean and the furnishings were comfortable.
One complaint that we had was that it was advertised as having a pool, but we were told it was out of order and could not be used. We were in Turin in July and the pool would have been welcome. The other problem was that the hotel advertised having a restaurant, but it was closed during our visit.
Overall, we would recommend the hotel, but were disappointed by the fact that not all advertised facilities were available.