I had a mixed stay here. Initially I was given a room that was sub-standard when compared to the room in the pictures of the class I booked. On discussing it with the hotel staff I was informed they couldn't do anything about it. I brought hotels.com in and I was moved to the room I should have been in.
This room was great, with an outdoor shower, mosquito net and sun lounger, which the previous room lacked.
The staff in general were engaging, pleasant and happy to please.
The location is quiet, which I liked, and a 10 min ride into Ubud centre, very cheap on Gojek, and easy to navigate on your own scooter.
The restaurant food was good, although not as impressive as the pictures but when they discovered I like local spicy food, they made me sambal oelek to go with my breakfast which was excellent.
Overall, I'd say the place is on the way to being tired, consistently falling slightly short of expectations set by the advertising, but lifted by the lovely staff.