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Room type Options Nightly price Book
Japanese Room (12.5 Tatami Mats / 3F,4F)
4 Twin Futons
Room sleeps 4 guests
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Other room types
Twin Room
2 Twin Beds
Room sleeps 2 guests
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Get an overview of this hotel
Ryokan with free breakfast, in the vicinity of Ueda Castle

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour front desk

With a stay at Hotel Marusansou in Chikuma, you'll be 9.4 mi (15.1 km) from Ueda Castle and 9.9 mi (15.9 km) from Chausuyama Dinosaur Park. This ryokan is 9.9 mi (16 km) from Ikenami Shotaro Sanada Taiheiki Kan and 10.5 mi (17 km) from Nagano Olympic Stadium.

Make yourself at home in one of the 76 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including hot springs and karaoke.

Take advantage of the ryokan's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 8:30 AM.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages spoken

  • Japanese

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 76
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Free WiFi
  • Free train station pickup
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Free buffet breakfast
  • Karaoke
  • Free train station drop-off
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Japanese

Parking

Free self parking

Room Amenities

Hotel Marusansou offers 76 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Chikuma ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Turndown service
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Towels provided
  • Number of bathrooms: 1
  • Toilet with electronic bidet

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 8:30 AM.

Room service (during limited hours) is available.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Tattoo restrictions disclaimer

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 9:00 PM

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Hotel Names

  • Hotel Marusansou Chikuma
  • Hotel Marusansou
  • Marusansou Chikuma
  • Marusansou
  • Hotel Marusansou Ryokan
  • Hotel Marusansou Chikuma
  • Hotel Marusansou Ryokan Chikuma

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

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