My husband and I had the most enjoyable stay in this Ryokan thanks to the very gracious and helpful hosts. Tyler greeted us in person upon our arrival, provided us with all the important information and showed us to our room. There we were offered green tea and homemade cookies and were left to relax . The room was in Japanese style, quiet,spacious and clean, overlooking the greenery in the garden. We changed into the prepared yukatas and went to explore the town. Tyler even directed us to the restaurant of our choice, where we dined with the locals on delicious food. When we returned to our room the futons were already laid out for a good night sleep. After a totally relaxing soak in the outdoors Onsen , that is exactly what we had. The whole experience was as close to "zen" as it gets. If you want to experience the authentic Japanese Ryokan, this is your place. We highly recommend it.