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Exceptional staff that is kept busy throughout the week. Property is centrally located and easily accessible at all times of the day. The night desk manager was always on top of things. Breakfast buffett and facility cleanliness top notch.
Booked room for 3, and was given a two bedroom suite, which was excellent.
Breakfast good - but not free as advertised !
Only issue was the reception. It was supposed to be open until 8pm, but had shut when we arrived at 7.30pm. So couldn't get a drink to relax. We obtained room keys from a key-safe
Location, Location, Location. Pirmasens is a hidden jewel mixing new and old Germany. A lively town that seems to have ongoing summer festivities every day, not just on weekends. The hotel is with a short walk of shopping, dining, and entertainment. The only drawbacks were the lack of A/C (record breaking heat wave during my stay) and a tended bar (would have been great to go downstairs for a cold draft beer on those hot nights. The staff are attentive and the facilities are well maintained. Get ready for Euro size parking. I will choose this hotel again.
Overall service was great and premises were very clean. Staff members were very friendly and helpful. We were not satisfied with the first room because it was small and we had a lot of baggage. We upgraded to a business class room for $11 and we were very satisfied with the space in the room. Our overall stay was excellent.
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Verified traveller
11 Oct 2018
Liked: Cleanliness, staff & service
Verified traveller
Stayed 3 nights in Oct 2018
10/10 Excellent
Roberto
24 Aug 2018
KA
Convenient location. Clean and comfortable. Loved the 2 bedrooms. Nice rooftop terrace.
only disappointment is that as a single traveller you get given a double room but only a single duvet and one pillow rather than a double duvet and multiple pillows as the bed should have.