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Hilton Garden Inn Umhlanga Arch

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Umhlanga Arch

Lobby lounge
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Lobby
Exterior
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • KwaZulu-Natal Sharks Board
    5 min walk
  • Umhlanga Hospital
    8 min walk
  • Cape Town Fish Market
    6 min walk
  • Durban North (VIR-Virginia)
    6 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Sea View

  • 23.5 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 23.5 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Connecting Rooms

  • 72.2 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

49-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom

  • 48.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Connecting Rooms

  • 72.2 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 23.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 26.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Connecting Rooms

  • 47 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

  • 23.5 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Restaurant
Air conditioning
4.2 out of 5, Very good, (332)
The price is AU$182
for 1 night
includes taxes & fees
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About the area

Umhlanga

Located in Umhlanga, Hilton Garden Inn Umhlanga Arch is in the business district, a 2-minute drive from Gateway Theatre of Shopping and 11 minutes from Umhlanga Rocks Beach. .This hotel is 7 mi (11.3 km) from Golden Mile and 7.2 mi (11.6 km) from Umdloti Beach.

What's nearby

  • Gateway Theatre of Shopping - 9 min walk
  • Umhlanga Lighthouse - 3 min drive
  • Umhlanga Lagoon Nature Trail - 4 min drive
  • Umhlanga Main Beach - 10 min drive
  • Umhlanga Rocks Beach - 11 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 17 min drive

Restaurants

  • ‪Legacy Yard - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Kauai Umhlanga - ‬7 min walk
  • ‪The Barón - ‬12 min walk
  • ‪Press Club - ‬11 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Hotel with a 24-hour fitness center, a quick walk to Gateway Theatre of Shopping
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 203 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Together & Co Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Umhlanga? This hotel has 2121 square feet (197 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Together & Co Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (ZAR 50.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: ZAR 220 for adults and ZAR 110.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Together & Co Restaurant
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2121 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 220 for adults and ZAR 110.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 102 reviews" "
Rating 8 - Good. 25 out of 102 reviews" "
Rating 6 - Okay. 7 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 7 out of 102 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wan-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with family and small children
Double charged for room. Be careful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Mohd

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clarissa

Stayed 1 night in May 2024

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dinesh

Stayed 2 nights in Jun 2024

10/10 Excellent

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tertius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phindile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Risuna

Stayed 2 nights in May 2024

10/10 Excellent

Safeera

Value for money
The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024

10/10 Excellent

Zuzu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Zakiyya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Alittle more attention to detail
Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Stayed 1 night in Apr 2024

8/10 Good

Anthony Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back
I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Vishen

Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony Bernard

Stayed 1 night in Mar 2024

8/10 Good

Johan

Stayed 1 night in Mar 2024

10/10 Excellent

MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Nafiesa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Busisiwe, Mc Lean

Travelled with family
Below expectations.
Stayed 2 nights in Nov 2023

10/10 Excellent

Zamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation at the Hilton Umhlanga
Family friendly modern facility, close to amenities. Good value for your money. Perfect place to stay for families and couples. Clean rooms,bathrooms and friendly staff. Safe parking areas. Restaurants walking distance from the hotel...
Stayed 2 nights in Jan 2024

10/10 Excellent

dylan

Stayed 1 night in Jan 2024