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Sandals Guest House

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandals Guest House

Oyster | Balcony view
Interior
Exterior
View from property
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Rocks Beach
    8 min walk
  • Umhlanga Lighthouse
    9 min walk
  • Umhlanga Main Beach
    14 min walk
  • Durban North (VIR-Virginia)
    6 min drive

Room options

View all photos for Conch Room

Conch Room

Conch Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean

Ocean

Ocean

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urchin Room

Urchin Room

Urchin Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Periwinkle

Periwinkle

Periwinkle

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pansy Room

Pansy Room

Pansy Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Coral

Coral

Coral

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oyster

Oyster

Oyster

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Room

Pearl Room

Pearl Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cowrie Room

Cowrie Room

Cowrie Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Umhlanga

When you stay at Sandals Guest House in Umhlanga, you'll be on the Strip, a 1-minute drive from Umhlanga Rocks Beach and 9 minutes from Durban Beach. .This beach guesthouse is 11.6 mi (18.6 km) from uShaka Marine World and 0.5 mi (0.9 km) from Umhlanga Lighthouse.
View more Guest houses in UmhlangaOpens in a new window

What's nearby

  • Umhlanga Rocks Beach - 8 min walk - 0.7 km
  • Umhlanga Lighthouse - 9 min walk - 0.8 km
  • Umhlanga Main Beach - 14 min walk - 1.2 km
  • Umhlanga Hospital - 4 min drive - 2.7 km
  • Gateway Theatre of Shopping - 4 min drive - 2.8 km

Getting around

  • King Shaka Intl. Airport (DUR) - 16 min drive

Restaurants

  • ‪Butcher Boys - Umhlanga - ‬6 min walk
  • ‪Tiki Tonga - ‬6 min walk
  • ‪Hooters - ‬8 min walk
  • ‪Little Havana - ‬4 min walk
  • ‪The George - ‬5 min walk

About this property

Sandals Guest House

Beach fun, near Umhlanga Rocks Beach
Sandals Guest House offers 5 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

This Umhlanga guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the guesthouse include an outdoor pool.
Make yourself at home in one of the 5 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: ZAR 300.00 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 300.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Sandals Guest House Hotel Durban
Sandals Guest House Durban
Sandals Durban
Sandals Guest House Guesthouse Umhlanga
Sandals Guest House Guesthouse
Sandals Guest House Umhlanga
Sandals Guest House Umhlanga
Sandals Guest House Guesthouse
Sandals Guest House Guesthouse Umhlanga

Sandals Guest House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth D, Oceanside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place. Lovely fountain ouside my roim. Owner was personable. Great restaurants and bars and bank ATMs just a bit down the road. Easy walk.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us in every way!
Stayed 7 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic guest house in a really convenient and safe area
Stayed 7 nights in Mar 2023

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - excellent amenities, place was very relaxing. Only issue was advertised as soundproof but could hear lots of noise in the mornings. Overall good relaxing stay.

8/10 Good

Sarah E

Liked: Cleanliness, staff & service, property conditions & facilities
stay at Sandals
For my needs it worked well very helpful staff who went that exra mile delicious varied breakfasts
Stayed 2 nights in Dec 2021

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, and the premises were neat and very clean. Hosts were extremely helpful and went out of there way to assist with everything.
Stayed 4 nights in Sep 2021

8/10 Good

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charge and incorrect pricing.
Charged twice for the same night. Paid through hotels.com and then was asked to pay again on checking out. Upon realising the double charge a few days later the telephone apparently not working and despite me calling from 2 different numbers Now when I cal the Sandals number listed it says this number does not exist.
Stayed 1 night in Aug 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, and location. This was the second time I stayed there, and will definitely be back.
Stayed 1 night in Mar 2020

10/10 Excellent

Jørgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie & staff were excellent. Sandals Guest House is beautifully appointed. Will return in the future.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great rooms, great breakfast. I would absolutely stay here again when visiting Durban. It was so great, we extended our stay here after our original three nights! And, I don't think we've ever had a better free breakfast.
Stayed 3 nights in May 2019

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Malinda, Gavin and their staff made us most welcome, they are phenomenal hosts and deserve every success. Sandals is a very relaxing and pleasant place to be. Lots of advice on restaurants and shopping. Wonderfully comfortable beds and amenities, outstanding breakfasts, snacks and drinks in the bar every evening. We loved every minute of our time with them.
Stayed 7 nights in Nov 2018

6/10 Okay

Bashar

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss Sandals if you visit Umhlanga
Sandals was amazing . Everything was great from reception to the friendly and helpful staff, our room , the facilities, breakfast to the location a short walk to town and the beaches. To top it off Malinda and Gavin were great hosts and made it seem as if we were just visiting friends! All in all the perfect place to stay
Stayed 3 nights in Sep 2018

10/10 Excellent

Mrs Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return
Wonderful place, excellent hosts and staff. Thanks

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!!
Great guesthouse, location and amenities! It was really nice. A quick walk to restaurants, bars and the beach! Breakfast was very good! I would 100% recommend.
Stayed 2 nights in Mar 2018

10/10 Excellent

James, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fortnight of r&r
We had the pleasure of staying here in August 2017 for a fortnight and straight away from our arrival we were made to feel so welcome. Our hosts Melinda and Gavin were so kind and generous in their hospitality as were their staff who were so kind in their care and friendship they offered to us. I would be delighted to stay here again and would recommend it to anyone whether spending a quick weekend or longer. The location just a short walk from the beach, restaurant staff and bars of fashionable Uhmlanga was ideal all the while being quiet and restful in our accommodation. The complimentary parking and Wi-fi was an added bonus too for any traveller.
Stayed 12 nights in Aug 2017

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day stop over
Sandals is walking the beach and restaurants. The room we had was very nice with a walk out to the pool area. The breakfasts were excellent. Hosts we very helpful with suggestion.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great welcome, great meals!
It would be hard to overstate how much we enjoyed our recent stay at this wonderful place. Malinda and Kevin went out of their way to make us feel welcome and comfortable. We were in SA for a month and had very good accommodation everywhere we went but Sandals was our most favorite. Close to everything, safe, clean, good food etc etc.

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house!
Gavin & Malinda are great hosts. They really make an effort to engage with their guest on a more personal level, which gives the guest house that home-away-from-home feel. The location is excellent and I will certainly be back at Sandals for my next business trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Charming guest house - luxury room in a gracious house with lovely lounge and bar areas to sit in comfort. So welcoming you felt like you were visiting family. Room was glorious - spotlessly clean. CHeck in early with no problem, hosted my guests and made wonderful home cooked breakfast. Pool was sparkling clean and it was a delightful stay - highly recommended from a very well travelled and discerning guest.