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Desert Palace Hotel & Casino Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Desert Palace Hotel & Casino Resort

Outdoor pool
Lobby
Casino
2 bars/lounges
Superior Room

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Erf 1, Golf Course Road, Keidebees, Upington, Northern Cape, 8801
  • Upington Golf Club
    1 min walk
  • Desert Palace Golf Course & Casino
    2 min walk
  • Melkstroom
    9 min drive
  • Upington (UTN)
    11 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Living area

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Terrace/patio

Upington INN

Pool
Breakfast included
Pet-friendly
Parking included
3.0 out of 5, (1)
The price is AU$104
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Upington INN

About the area

Upington

Located in Upington, Desert Palace Hotel & Casino Resort is in the suburbs, a 1-minute drive from Desert Palace Golf Course & Casino and 7 minutes from Gordonia Hospital. .This casino hotel is 2 mi (3.2 km) from Melkstroom and 3 mi (4.9 km) from Jackson Island.

What's nearby

  • Upington Golf Club - 1 min walk
  • Desert Palace Golf Course & Casino - 2 min walk
  • Kalahari Mall - 8 min drive
  • Kalahari-Oranje Museum - 9 min drive
  • Orange River Cellars - 15 min drive

Getting around

  • Upington (UTN) - 11 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Dros - ‬9 min drive
  • ‪Panarottis - ‬8 min drive
  • ‪Mugg & Bean - ‬9 min drive
  • ‪Ocean Basket - ‬8 min drive

About this property

Desert Palace Hotel & Casino Resort

Suburban hotel with a casino and airport shuttle service
Desert Palace Hotel & Casino Resort offers 60 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Upington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at Bella Roma, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bella Roma - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Casino Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ZAR 135 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bella Roma
  • Casino Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • 6 casino gaming tables
  • 169 casino slot machines
  • Casino
  • Casino VIP room
  • Designated smoking areas
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 135 per person
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

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Desert Palace Hotel & Casino Resort Hotel Upington

Desert Palace Hotel & Casino Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2023

10/10 Excellent

Mr d

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
easy to find from airport, quick friendly check in. nice room with fridge a/c and balcony comfortable beds not noisy and very good food in Italian themed restaurant- recommend
Stayed 1 night in Apr 2023

8/10 Good

Rasheda

Stayed 1 night in Apr 2023

10/10 Excellent

Dr N K Kirimi

Stayed 1 night in Mar 2023

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.big bed big room. View to the Golf court
Stayed 1 night in Jan 2023

8/10 Good

Jacobus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Peter

Business traveller
Stayed 1 night in Jun 2022

8/10 Good

KOKETSO IGNATIOUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michele

Stayed 1 night in Oct 2021

6/10 Okay

Veranise

Liked: Cleanliness, staff & service
Average stay
Got to the venue and the WiFi, phone in the room and tv channels all was not working, moved us to another room after we unpacked as only found out then these things not working, room was better but WiFi still problematic as signal very poor
Stayed 3 nights in Sep 2021

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super stay, already booked again for the return trip
Stayed 2 nights in Sep 2021

2/10 Terrible

Sifiso

Disliked: Staff & service, property conditions & facilities, room comfort
It was bad. Poor service and unfriendly staff
Stayed 1 night in Sep 2020

8/10 Good

Molefi

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this a wonderful trip and the hotel is very clean and all is helpful. Will definitely return soon and wont stay anywhere else.
Stayed 3 nights in Mar 2020

8/10 Good

ANANDROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

GP

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
My stay was lovely, i enjoyed the place so much.
Stayed 2 nights in Jan 2020

8/10 Good

Mandie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Teddy, Midrand, Johannesburg North, South Africa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was nice, staff at the hotel was friendly as well. The swimming pool was clean (except the kiddies part, which was SUPER dirty). Bowling, Putt Putt and the little desert drive train thingy was super fun and all extremely cheap. My recommendation is definitively the restaurant (500g Sirloin steak, chips - PHENOMENAL). The Sunday buffet was also really nice! The part that I would not recommend is the Casino. My casino card was blocked in under 10 minutes and I stood there like a fool waiting for people to get back to me while they took the card somewhere. They were then also extremely arrogant and rude at the Casino. They didn't apologize, they just looked at me. It was very unpleasant. I didn't lose any money, I just cashed out and left with all my friends. Id absolutely AVOID the casino. I enjoyed swimming the most and everything else too :)
Stayed 4 nights in Nov 2019

8/10 Good

Johann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Nov 2019