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Quality Inn & Suites New Hartford - Utica

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking
Lobby
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Individually decorated, individually furnished, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    8 min walk
  • Utica College
    3 min drive
  • Sangertown Square
    5 min drive
  • Utica, NY (UCA-Oneida County)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Days Inn by Wyndham Utica
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (999)
The price is AU$161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 3 min drive - 2.4 km
  • Stanley Theater - 6 min drive - 5.7 km
  • Utica Memorial Auditorium - 6 min drive - 6.7 km
  • Utica Zoo - 7 min drive - 5.7 km
  • Mohawk Valley Community College - 9 min drive - 7.2 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – August 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

6.8
Rating 10 - Excellent. 87 out of 310 reviews" "
Rating 8 - Good. 79 out of 310 reviews" "
Rating 6 - Okay. 55 out of 310 reviews" "
Rating 4 - Poor. 43 out of 310 reviews" "
Rating 2 - Terrible. 46 out of 310 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur, Memphis

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very good staying
Stayed 4 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
On a solo trip, so I just needed a place to stop overnight. No frills. Room was clean. Breakfast was adequate. Overall good experience.
Stayed 1 night in Aug 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
acceptable for the price
Stayed 4 nights in Aug 2024

4/10 Poor

Ralph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not clean. First room we were shown had bugs and was not clean. Second room was just ok. Worst hotel experience in the US in many years. Weeds growing around the property, poorly maintained inside and out.
Stayed 2 nights in Aug 2024

8/10 Good

Adam J

Travelled with family
Overall it was a good stay. Booked a room with double beds and a pull out couch. I asked for extra pillows for the pull out couch and was told I couldn’t get pillows for the couch and to take them off the beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Andre

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This is an older hotel that was once in a thriving part of town. The town changed but what the hotel can't help they more than make up for with wonderful staff.
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Generally musty smell, torn drapes, tiny bathroom, checkin desk unattended
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
We stayed here for one night. It’s definitely acceptable. The hallways and overall condition is dated and showing wear/tear. Our room however was very clean and overall in very good condition. A/C worked, bed was good, etc. The staff was very accommodating and courteous. The rate was not expensive. If you need to stop ever here this hotel is close to the city.
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Thought the front desk staff were not the friendliest when checking in & out.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Zachary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the room was
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to shopping and restaurants. Large clean room.
Stayed 1 night in Aug 2024

8/10 Good

René

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room furniture was dated. Floor in room was different levels.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Travelled with group
Quality Inn front desk service sucks!!!
A group of is reserved rooms and the man at the desk gave one of the rooms away stating that the girl was mean to him. This is so unacceptable and the place was sold out because of our group!!! My room tv was only able to see one channel and the front desk never answered the phone from my room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtenay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this location for family and a romantic time with your partner definitely recommend this location
Stayed 2 nights in Jul 2024

4/10 Poor

Gary, Larkspur

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty shower corners. Coffee stains on desk.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

There were items left in the refrigerator. There was hair in the showers that was not ours. In one room the safety latch had the screws half way out of the frame. Outside door entrances were not locked.
Stayed 2 nights in Jul 2024

6/10 Okay

Shelby

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff were not friendly and rooms are never cleaned.
Stayed 1 night in Jun 2024

8/10 Good

Silpe,

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious, bathroom has a very clean feeling to it. Fan in bathroom is very loud and, although this is a non-smoking property, the hallways smelled of cigarette smoke.
Stayed 1 night in Jul 2024