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Quality Inn & Suites New Hartford - Utica

2.5 star property

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Reception
Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Place, Utica Zoo
    ‪6 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 2 min drive - 3.3 km
  • Saranac Brewery - 5 min drive - 6.2 km
  • Utica Memorial Auditorium - 5 min drive - 6.5 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Utica Zoo - 6 min drive - 6.5 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 637 reviews
Rating 8 - Good. 171 out of 637 reviews
Rating 6 - Okay. 118 out of 637 reviews
Rating 4 - Poor. 63 out of 637 reviews
Rating 2 - Terrible. 81 out of 637 reviews

Reviews

10/10 Excellent

Jodi

Stayed 1 night in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service

I would stay there again

Stayed 1 night in Jul 2025

10/10 Excellent

Revis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property in a quiet location. Breakfast was good and the dining area was huge. We were satisfied in every way.
Stayed 1 night in Jul 2025

6/10 Okay

Kaiqi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Fast check in and out.
Stayed 3 nights in Jul 2025

6/10 Okay

Eva

Liked: Cleanliness, staff & service, room comfort

Adequate for the price.

Room was clean. Did get the handicap accessible room that came with a larger bathroom, but no walk in shower, still had to step into a tub and the toilet height was standard. Sink was not a Vanity style so very difficult to put on cosmetics in the morning. Breakfast was unappealing so went to a local diner. Since it was just an overnight stay it was fine.
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Surprised and not in a good way

This property is very run down. The couch in the sitting area looks like they picked it up on the curb somewhere. Too dirty to sit on. Bed was on a metal base (possibly to keep bed bugs off?). It made loud noise every time you rolled over. Last minute place to stay on our trip back home.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine, Gouverneur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was easy to find, teh desk clerk was very helpful , the room was clean and we had a restful nice. Breakfast was very good. Would stay again, if ever in the area again. The price was very reasonable..
Stayed 1 night in Jul 2025

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everting is fine. Only that the TV only have local channel, also have space to have Swimming pool.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was ok. Outdated, and not the most clean. Also did not have extra blankets or other common amenities. The free breakfast was decent though.
Stayed 1 night in Jul 2025

8/10 Good

Candy, Layton

Liked: Cleanliness
Clean quiet place to stay. A little out of the way but would stay again
Stayed 1 night in Jul 2025

8/10 Good

Candy, Layton

Liked: Cleanliness
Clean quiet place to stay. A little out of the way but would stay again in
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Travelled with group
Disliked: Staff & service
They double booked our room. We checked in, left and then came back and other people's stuff was in the room. Then it was like a hassle to try to get another room.
Stayed 1 night in Jul 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Average
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

It’s great over all
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
I got in very late….very early actually 5am. Woman at counter was very nice despite the time.
Stayed 1 night in Jul 2025

8/10 Good

Kent

Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Yolanda

Stayed 2 nights in Jun 2025

8/10 Good

Azeez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok experience
Stayed 1 night in Jun 2025

6/10 Okay

Audrey

Travelled with family, Business traveller
Liked: Cleanliness
Room was nice. There was not an elevator and I had to carry all luggage upstairs. Breakfast was good. Children were allowed to run up and down the hallways yelling and screaming until after midnight.
Stayed 3 nights in Jun 2025

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and front desk very unhelpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building was well maintained and the staff was very friendly and knowledgeable. The continental breakfast has many selections.
Stayed 3 nights in Jun 2025

10/10 Excellent

patrick, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Jun 2025