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Quality Inn & Suites New Hartford - Utica

2.5 star property

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking
Lobby sitting area
Free daily continental breakfast
Reception
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 2 min drive - 2.9 km
  • Sangertown Square - 2 min drive - 2.9 km
  • Saranac Brewery - 4 min drive - 6.2 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Turning Stone Casino - 19 min drive - 36.3 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 767 reviews
Rating 8 - Good. 208 out of 767 reviews
Rating 6 - Okay. 134 out of 767 reviews
Rating 4 - Poor. 70 out of 767 reviews
Rating 2 - Terrible. 93 out of 767 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Daelynn

Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Checkin was great. Pleasant person at check-in desk. Room was clean, beds were very comfortable. Breakfast was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Jing Ping

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. We’ll come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelvin

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here before the room has always been very comfortable and very clean. The staff members are accomplished, and accommodating, without being intrusive. The manager is very kind and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
always clean, convenient for my business visits. Staff is very friendly and helpful.
Stayed 1 night in Jan 2026

8/10 Good

CYNTHIA

Liked: Property conditions & facilities
The rooms where clean the staff was very friendly. The breakfast was hot and good everything was great time there.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Disliked: Amenities
The room heater never shut off the whole night even at the lowest temperature of 61 degrees. The bathroom was the size of a closet.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, hotel was spotless. Parking was great, staff were amazing.
Stayed 2 nights in Dec 2025

4/10 Poor

Najala

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked into my room, the sheets smelled as if they were not fresh and clean. The bathtub plugged when I fook a shower, the water pressure was terrible. The bathtub looked disgusting. I had to clean it before I could shower.
Stayed 3 nights in Dec 2025

8/10 Good

Juan C

Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2025

8/10 Good

erica

Stayed 2 nights in Dec 2025

2/10 Terrible

Raymond

Business traveller
It was the worst free breakfast I have ever had
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 2 nights in Dec 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was disgusting. Powdered eggs.
Stayed 1 night in Dec 2025

10/10 Excellent

Kanokaon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for prices. Good enough to Stay for the hockey tournament.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind, cordial, patient, and knowledgeable. I was pleasantly surprised at everything that was available. The room was very clean and had everything I needed. I did not expect so much at such a reasonable cost. Now that I know that they have a dog room, I’ll bring mine along next time I’m there!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
I had recently stayed at this hotel a week prior to this stay. Nothing had changed. From the time of arrival, check-in, and through to check-out the staff at this Quality Inn were as exceptional as my prior visit. The room that I stayed in was very clean, the mattress, pillow, and blankets were all very comfortable, and the HVAC worked perfectly. Overall, very satisfied. I have and will recommend this Quality Inn to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. They made great upgrades to the rooms and property. Excellent stay
Stayed 1 night in Dec 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed here several times when in the area on business, both together and separately. It is always very clean and comfortable. Staff is very friendly and helpful. Tons of restaurants nearby. We will definitely continue to book here. We don't have pets personally but a colleague of ours also books here when he travels with his dog. Incidentally I never have ever noticed any pet odors or anything like that when I stay. Perhaps they have separate rooms for people who book with pets, but really its always immaculate. Very pleased.
Stayed 1 night in Dec 2025