Quality Inn & Suites New Hartford - Utica

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Individually decorated, individually furnished, desk, blackout curtains
Lobby
Standard Room, 2 Double Beds, Non Smoking
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    ‪8 min walk‬
  • Utica College
    ‪3 min drive‬
  • Mohawk Valley Health System - Marketing & Communications
    ‪4 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 3 min drive
  • Saranac Brewery - 6 min drive
  • Stanley Theater - 6 min drive
  • Utica Memorial Auditorium - 6 min drive
  • Utica Zoo - 7 min drive

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – August 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 351 reviews" "
Rating 8 - Good. 89 out of 351 reviews" "
Rating 6 - Okay. 64 out of 351 reviews" "
Rating 4 - Poor. 46 out of 351 reviews" "
Rating 2 - Terrible. 52 out of 351 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

DAVE

Travelled with group
Liked: Cleanliness, staff & service, room comfort
a good stay
Our stay in this Inn was overall pretty good. Rooms were clean and suited what we needed, slightly on the smaller side. There was a good variety of channels that always had movies and many sports channels for down time. Breakfast was as ok, could be improved with more fruit and better eggs. All positive staff interactions. Would stay here again if we pass through Utica area.
Stayed 2 nights in Oct 2024

4/10 Poor

Billie

Stayed 1 night in Oct 2024

4/10 Poor

Dorian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom looked like it hadnt been cleaned in a good month. Mildew in the shower, hair everywhere. I wasn't told i needed to make a special request for housekeeping so by the time i returned to hotel to awe it still dirty, of course it was to late for seevice. Sounded like an excuse to be lazy to me. Never had to request room service before i thought it was a given considering the place was still pretty expensive. Happy to leave.
Stayed 2 nights in Oct 2024

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Clean facility and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly. Room was clean although the bed springs were noisy, when you sat on or rolled over in bed.
Stayed 2 nights in Oct 2024

4/10 Poor

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed sucked, shower could use an upgrade and breakfast was cheap crap
Stayed 1 night in Oct 2024

10/10 Excellent

JESSE L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service
Stayed 2 nights in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

8/10 Good

George, Trumansburg

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveller
There were no locks on the doors and when we asked to move to a new room, we got a bit of an attitude from the staff member
Stayed 1 night in Oct 2024

4/10 Poor

Shellie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful. We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event. Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!
Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a no-frills property that satisfied all of our needs, and would definitely be a place we would stay again. We travelled with our dog and a nice quiet nature trail is located right across the street from the hotel. The hotel room floors are laminate which means it’s easy to clean, and was clean upon our arrival. The rooms could use some updates, and the free breakfast was fair, but beds/pillows were good (important for decent sleep) and the service was very friendly and attentive, and we felt everything we needed, was provided. Location is quiet, but a short drive from shops and restaurants. Overall a pleasant stay.
Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Lee's Summit

Liked: Staff & service
Nothing to add
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean and comfortable!
Stayed 2 nights in Sep 2024

2/10 Terrible

Kathleen

Travelled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient and clean. The room did have a slight smell I couldn’t identify and the water from the tap tasted like metallic chemicals. The staff was great and I felt perfectly safe
Stayed 2 nights in Sep 2024

6/10 Okay

Sudhir, DORAL

Stayed 1 night in Aug 2024