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Hotel Neptuno Playa & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Beach/ocean view
Breakfast, lunch, dinner served; beach views
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Malvarrosa Beach
    1 min walk
  • Polytechnic University of Valencia
    3 min drive
  • Port of Valencia
    3 min drive
  • Valencia (VLC)
    26 min drive

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Valencia

With a stay at Hotel Neptuno Playa & Spa in Valencia (Poblats Maritims), you'll be steps from Malvarrosa Beach and a 3-minute drive from Port of Valencia. .This beach hotel is 2.2 mi (3.5 km) from City of Arts and Sciences and 2.3 mi (3.7 km) from Prince Felipe Museum of Sciences.

What's nearby

  • Malvarrosa Beach - 1 min walk - 0.2 km
  • Port of Valencia - 3 min drive - 2.2 km
  • Oceanogràfic Aquarium - 4 min drive - 3.9 km
  • City of Arts and Sciences - 4 min drive - 3.5 km
  • Prince Felipe Museum of Sciences - 5 min drive - 3.7 km

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 26 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪Restaurante la Pepica - ‬1 min walk
  • ‪Boa Beach - ‬3 min walk
  • ‪Restaurante el Coso - ‬1 min walk
  • ‪Destino 56 - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

Beachfront hotel with calming spa services
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Restaurante Tridente, a beachfront restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Valencia? This hotel has 603 square feet (56 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Tridente

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (603 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Hot springs/mineral springs
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height desk
  • Low desk height (centimetres): 60
  • Low-height door lock
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 50
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility or spa tub, and guests under 12 years old are only allowed in the fitness facility and spa tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 389 out of 839 reviews" "
Rating 8 - Good. 347 out of 839 reviews" "
Rating 6 - Okay. 74 out of 839 reviews" "
Rating 4 - Poor. 20 out of 839 reviews" "
Rating 2 - Terrible. 9 out of 839 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alireza, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to park and checkin. Rooms small and bed crooked and uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Wallkill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Overall we had a negative experience with several issues so I would not stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.
Stayed 2 nights in Jun 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Head banging noise
Everything was fine till a night club over the road blared house music out till 4:00am the front desk even had a bowl of ear plugs instead of mints/fruit Terrible racket would never stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Dimi

Travelled with family
Liked: Amenities
music from the beach club. Just be prepared with earplugs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and clean property. I would definitely recommend a Sea View, as we greatly enjoyed the ability to enjoy the beach from our room.
Stayed 3 nights in Jun 2024

8/10 Good

Nipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Hani

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Loud music Across the street
Great location, but you get there, and a disco tech is across the street blasting loud music till 3:30 AM every night of the summer, so if you need to sleep, this is not the place for you, otherwise good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita experiencia
Hemos quedado encantados con la estancia en el hotel, disfrutamos de un spa completo y tranquilo y un masaje relajante increíble. La comida muy muy buena y la habitación excelente
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Ok hotel for a short stay
We checked in early and was advised our room was ready, good news…we was given an interior room which after reading reviews before trip appreciated it would be quieter due to the nearby nightclubs, a bonus I guess but the downside is no view whatsoever.The bar closed early at the hotel so no ability to have a drink when returning after night out was a minus for us.Reception staff were helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond, Montverde

Stayed 2 nights in Mar 2024

8/10 Good

Yauhen

Stayed 2 nights in Jun 2024

10/10 Excellent

Jarrod

Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right on the beach with a sea view. Good for long excursions along the beach walk with many restaurants and an interesting city. Enjoyed the shower and clean, modern room. Thankful for the quality of the balcony doors and thick drapery, as the loud EDM music from nearby bars lasted most of the night, except on Monday. You could still feel the beat all night though. Delicious breakfast selection with view of the sea. Wished that the rooftop dipping pool was warm, but the view was sweet. Helpful and friendly staff, we really enjoyed our stay at Neptuno!
Stayed 3 nights in Apr 2024

10/10 Excellent

Xavier

Stayed 4 nights in Apr 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on the beach. We had a junior suite with seaview and were able to wake up and watch the sunrise from bed! Room was very comfortable and the bathroom was spacious. Decent breakfast. We had lunch in the restaurant one afternoon and it was excellent value.
Stayed 2 nights in Apr 2024