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Hotel Neptuno Playa & Spa

4.0 star property

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Point of interest
Breakfast, lunch, dinner served; beach views
Point of interest
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

Map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Malvarrosa Beach
    ‪1 min walk‬
  • Platja del Cabanyal - Les Arenes
    ‪2 min walk‬
  • Port of Valencia
    ‪3 min drive‬
  • Valencia (VLC)
    ‪26 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Valencia

With a stay at Hotel Neptuno Playa & Spa in Valencia (Poblats Maritims), you'll be steps from Malvarrosa Beach and a 3-minute drive from Port of Valencia. .This beach hotel is 2.2 mi (3.5 km) from City of Arts and Sciences and 2.3 mi (3.7 km) from Prince Felipe Museum of Sciences.

What's nearby

  • Malvarrosa Beach - 1 min walk - 0.2 km
  • Port of Valencia - 3 min drive - 2.2 km
  • Oceanogràfic Aquarium - 4 min drive - 3.9 km
  • City of Arts and Sciences - 4 min drive - 3.5 km
  • Prince Felipe Museum of Sciences - 5 min drive - 3.7 km

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 26 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪Restaurante la Pepica - ‬1 min walk
  • ‪Boa Beach - ‬3 min walk
  • ‪Restaurante el Coso - ‬1 min walk
  • ‪Destino 56 - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

Fun on the beach, near Port of Valencia
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Restaurante Tridente, a beachfront restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Valencia? This hotel has 603 square feet (56 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: EUR 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Tridente

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (603 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Hot springs/mineral springs
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height desk
  • Low desk height (centimetres): 60
  • Low-height door lock
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 50
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 851 reviews
Rating 8 - Good. 348 out of 851 reviews
Rating 6 - Okay. 74 out of 851 reviews
Rating 4 - Poor. 21 out of 851 reviews
Rating 2 - Terrible. 10 out of 851 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Pablo S

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Goteras
Una noche no pude dormir porque había un gotera en el baño, se filtraba el agua del piso de arriba.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisling

Stayed 1 night in Oct 2024

8/10 Good

Cristina, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront, super clean, welcoming property. Would love to return to.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Amenities
Good
Stayed 1 night in Oct 2024

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Deanna

Stayed 1 night in Aug 2024

10/10 Excellent

Miran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystalle

Stayed 2 nights in Aug 2024

10/10 Excellent

Eron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, More than I expected!
Wonderful
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
massage team was the best!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alireza, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to park and checkin. Rooms small and bed crooked and uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Wallkill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Overall we had a negative experience with several issues so I would not stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.
Stayed 2 nights in Jun 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Head banging noise
Everything was fine till a night club over the road blared house music out till 4:00am the front desk even had a bowl of ear plugs instead of mints/fruit Terrible racket would never stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Dimi

Travelled with family
Liked: Amenities
music from the beach club. Just be prepared with earplugs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and clean property. I would definitely recommend a Sea View, as we greatly enjoyed the ability to enjoy the beach from our room.
Stayed 3 nights in Jun 2024

8/10 Good

Nipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Hani

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Loud music Across the street
Great location, but you get there, and a disco tech is across the street blasting loud music till 3:30 AM every night of the summer, so if you need to sleep, this is not the place for you, otherwise good location
Stayed 3 nights in Jun 2024