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VRetreats Cervino

5.0 star property

Photo gallery for VRetreats Cervino

Bar (on property)
Sauna
Exterior
Exterior
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
Avouil, Valtournenche, Valle d'Aosta, 11028
  • Breuil-Cervinia Ski Area
    ‪16 min walk‬
  • Cervinia Ski Lift
    ‪18 min walk‬
  • Breuil-Cervinia Gondola
    ‪19 min walk‬
  • Sion (SIR)
    ‪147 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Non Smoking

  • Golf view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Golf view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sauna

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sauna

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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  • Breakfast included
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The price is AU$176
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includes taxes & fees
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About the area

Cervinia

With a stay at VRetreats Cervino in Valtournenche, you'll be near ski lifts, within a 5-minute drive of Breuil-Cervinia Ski Area and Matterhorn Ski Paradise. .This luxury hotel is 6.6 mi (10.7 km) from Zermatt-Matterhorn Ski Paradise and 0.5 mi (0.9 km) from Blu Lake.

What's nearby

  • Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Blu Lake - 11 min walk - 0.9 km
  • Breuil-Cervinia Ski Area - 16 min walk - 1.4 km
  • Cervinia Ski Lift - 18 min walk - 1.6 km
  • Breuil-Cervinia Gondola - 19 min walk - 1.6 km

Getting around

  • Chatillon Saint Vincent Station - 29 min drive
  • Sion (SIR) - 147 min drive

Restaurants

  • ‪Love Cervinia - ‬16 min drive
  • ‪Antico Forno Flamini SAS - ‬3 min drive
  • ‪Ristorante Alpage - ‬16 min walk
  • ‪Bar Ristorante Metzelet - ‬17 min walk
  • ‪La Gran Becca Cafe Gourmet Lounge - ‬16 min walk

About this property

VRetreats Cervino

Luxury hotel with 2 restaurants and 2 indoor pools
VRetreats Cervino offers 66 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

This Valtournenche hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 66 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools and a steam room. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Panorama, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Panorama - Onsite restaurant.
Abrì - Onsite restaurant. Open daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Abrì
  • Panorama

Things to do

  • 2 indoor pools
  • Full-service spa
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 11 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May - 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 16 June - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 October - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per accommodation, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT007071A1OEHHCU3F, VDA_SR9006735

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Cervino
VRetreats Cervino Hotel
VRetreats Cervino Valtournenche
VRetreats Cervino Hotel Valtournenche

VRetreats Cervino Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 80 reviews
Rating 8 - Good. 4 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique experience Exclusive and great resort The food the service the place the view amazing
Stayed 2 nights in Jan 2025

6/10 Okay

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Howard Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sangkhae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Riaz, Chavannes de Bogis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property close to the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

discovery

absolutely fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a beautiful view of the Matterhorn
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for comfort

Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View
Stayed 2 nights in Jul 2024

10/10 Excellent

Jalil

Stayed 2 nights in Apr 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Best ski hotel

Perfect stay Front desk team are as good as it gets We will be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing

Fantastic
Stayed 7 nights in Jan 2024

10/10 Excellent

Richard, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.
Stayed 5 nights in Dec 2023

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable
Stayed 7 nights in Feb 2023

10/10 Excellent

Porter, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel and Great for Skiing Break

What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.
Stayed 7 nights in Mar 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.
Stayed 2 nights in Mar 2022

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed Experience

Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.
Stayed 5 nights in Dec 2021

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness
This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this. Reception staff friendly, tried to help but very inexperienced/ young Restaurant/ bar staff very good Written request for twin bed instead of double ignored despite hotel confirmation Apparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badly Whilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff! Given 1 key for the room not enough key cards available for all guests to have one each. Ludicrous The NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation 5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs. 6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time 7. Unable to provide information for local Covid tests. Told to try torino/ milan airports! 8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.
Stayed 7 nights in Dec 2021

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Grand Hotel Cervino. A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal). The staff was nice, professional and very helpful. We will definitely come back!
Stayed 5 nights in Nov 2021