Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Standard Room, 2 Double Beds, Non Smoking
Lobby
Property amenity
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

A stay at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection places you in the heart of Richmond, within a 5-minute drive of Lansdowne Centre and CF Richmond Centre Mall. .This hotel is 3.2 mi (5.2 km) from McArthurGlen Designer Outlet and 7.9 mi (12.8 km) from Granville Island Public Market.

What's nearby

  • Lansdowne Centre - 8 min walk
  • Richmond Olympic Oval - 3 min drive
  • CF Richmond Centre Mall - 3 min drive
  • Richmond Night Market - 3 min drive
  • McArthurGlen Designer Outlet - 7 min drive

Getting around

  • Lansdowne Station - 11 min walk
  • Vancouver Waterfront Station - 19 min drive
  • Vancouver Intl. Airport (YVR) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬9 min walk
  • ‪Silver Tower Cafe Restaurant - ‬4 min walk
  • ‪Toku Japanese Restaurant - ‬7 min walk
  • ‪Yin Ji Chang Fen 銀記腸粉 - ‬2 min walk

About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include ski storage, a television in a common area, and a ballroom.
Grab dinner at Bella Roma Italiano Bar, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 4521 square feet (420 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: CAD 22-35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4521 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 185
  • Lever door handles
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1022 out of 2346 reviews
Rating 8 - Good. 675 out of 2346 reviews
Rating 6 - Okay. 352 out of 2346 reviews
Rating 4 - Poor. 152 out of 2346 reviews
Rating 2 - Terrible. 145 out of 2346 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Maiya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was great, check in was easy, room was nice. The restaurant in the hotel however was terrible. Bartender had no idea how to make any drinks, and when he started to he got distracted and did other things while we waited, we sat at the empty bar and it took 15 minutes to get a drink because he didn’t know what he was doing and then took another couples order for shots, poured them and billed them out before he started ours. We ordered the same thing and he made them one at a time so I had a drink and then it wasn’t until multiple minutes later that my friend finally got hers. We decided to order a margarita pizza and this “italian” restaurant and it was also terrible, the dough was undercooked and it only had dried basil on it. Worst service i’ve ever had, coming from someone that’s in the industry. Overall stay in the hotel but definitely eat somewhere else.
Stayed 1 night in Nov 2024

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well appointed and spotless, very comfortable. Staff accomadating and cheerful. Restaurant downstairs was at little pricy but the food and service was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in an excellent location
Stayed 2 nights in Nov 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not terrible, but a few stains here and there on chair and carpet. Sheets were clean . It was a good price for what you get.
Stayed 3 nights in Nov 2024

6/10 Okay

Eric

Stayed 1 night in Nov 2024

4/10 Poor

Salim

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No house keeping unless u ask for it. When it was done it was not upto standard. Room was certainly not 4 star
Stayed 3 nights in Nov 2024

6/10 Okay

Joseph

Business traveller
Disliked: Cleanliness
Disappointing
The room was filthy, the furniture new better days, and the lobby was uncomfortably cold, making it hard to relax. I expected better cleanliness and comfort for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhi

Liked: Cleanliness, amenities, property conditions & facilities
lot of restaurants around
Stayed 4 nights in Nov 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly, the room was clean and the shuttle service was good.
Stayed 1 night in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Park hotel is 10 minutes from YVR so very convenient for travelling. Room was clean, staff very accommodating & on site restaurant was very good.
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located near restaurants and shopping.
Stayed 6 nights in Nov 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an area that is very convenient to restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice. Room was just as promised with comfortable beds and pillows. Very low noise even though an airport hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Large lobby area to relax, food and bar on site. Easy transport to airport. Bathroom could have been cleaner
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with group
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with excellent staff.
Stayed 1 night in Nov 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk. The pantry to but snacks and other needed items in the middle of the night was convenient.
Stayed 1 night in Nov 2024

8/10 Good

A.J.B.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, Chemainus

Liked: Cleanliness, staff & service, property conditions & facilities
Quick airport shuttle
Stayed 1 night in Nov 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful.
Stayed 1 night in Nov 2024