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Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

3.5 star property

Photo gallery for Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Dining
Lobby
Exterior
Standard Room, 2 Double Beds, Non Smoking
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Place, Lansdowne Centre
    ‪4 min walk‬
  • Place, Aberdeen Centre
    ‪11 min walk‬
  • Place, CF Richmond Centre Mall
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(136 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(79 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Room With Two Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Traditional King Room

Bathroom

Traditional King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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Lobby
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  • Pool
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  • Breakfast included
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4.1 out of 5, Very good, 2,727 reviews
The price is AU$252
includes taxes & fees
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About the area

Richmond

A stay at Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel places you in the heart of Richmond, within a 5-minute drive of Lansdowne Centre and CF Richmond Centre Mall. .This hotel is 3.1 mi (4.9 km) from McArthurGlen Designer Outlet and 7.9 mi (12.8 km) from Granville Island Public Market.

What's nearby

  • Lansdowne Centre - 4 min walk - 0.4 km
  • Aberdeen Centre - 11 min walk - 1.0 km
  • CF Richmond Centre Mall - 4 min drive - 1.6 km
  • Richmond Olympic Oval - 5 min drive - 2.0 km
  • Richmond Night Market - 5 min drive - 1.9 km

Getting around

  • Lansdowne Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 19 min drive
  • Vancouver Intl. Airport (YVR) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Silver Tower Cafe Restaurant - ‬3 min walk
  • ‪Earls - ‬7 min walk
  • ‪Yin Ji Chang Fen 銀記腸粉 - ‬3 min walk
  • ‪Toku - ‬6 min walk

About this property

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include ski storage, a television in a common area, and a ballroom.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 4521 square feet (420 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport

Four Points Sheraton Vancouver Airport

Four Points Vancouver Airport

Sheraton Four Points Vancouver Airport

Four Points Sheraton Vancouver Airport Hotel

Four Points Richmond

Four Points By Sheraton Vancouver Airport Hotel Richmond

Richmond Four Points

4 Points By Sheraton Vancouver Airport

Grand Park Vancouver Airport

Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1550 out of 3413 reviews
Rating 8 - Good. 978 out of 3413 reviews
Rating 6 - Okay. 508 out of 3413 reviews
Rating 4 - Poor. 201 out of 3413 reviews
Rating 2 - Terrible. 176 out of 3413 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

fang

Disliked: Cleanliness
One of the problems is, there are several aged stains on the bedding.
Stayed 3 nights in Feb 2026

4/10 Poor

Delores

Disliked: Cleanliness, amenities
The shower only had hot water. There was a used towel hanging on the back of the bathroom door. There was an alarm that kept going off in the hall in the morning. The bed was noisy and I was alone. Never again..
Stayed 1 night in Feb 2026

8/10 Good

Katie Wing Lam

Liked: Cleanliness, amenities, property conditions & facilities
There was a blood mark on a clean towel. The staff replace it immediately.
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and I liked the airport parking package
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Yes
Stayed 1 night in Feb 2026

10/10 Excellent

molly

Stayed 2 nights in Feb 2026

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
It was a clean facility and comfortable for last minute booking when I did not make my connecting flight. Not hotel issue really but bad behaviour of other guests heard in halls after midnight- sigh! Perhaps a little more sound proofing. They have attempted to update it but a few more touches would be wonderful. Overall an ok place before a flight.
Stayed 1 night in Feb 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2026

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed. Poorly maintained. Empty body wash in shower. Hairs on bathroom floor. Had to move furniture to get sufficient plugs for electronic devices. Heavy dust on baseboards and under furniture. Window closure broken so window could not be fully closed. Restaurant tables and seating were old and uncomfortable. Restaurant food very poor. Wait staff was pitiful; lady sat behind a desk and barely looked up from her phone and disappeared into the kitchen when I went over to pay my bill. Do not stay at this hotel.
Stayed 1 night in Feb 2026

8/10 Good

Randall

Liked: Cleanliness
All good
Stayed 1 night in Feb 2026

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice amenities and thought the location was excellent. Will stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Sadhana

Liked: Cleanliness, staff & service, amenities
The hotel, amenities and bed was really comfortable. The airport shuttle rides left much to be desired
Stayed 1 night in Feb 2026

8/10 Good

Ed

Liked: Cleanliness, property conditions & facilities
It was a clean room with a comfortable bed but the shower has no shampoo. The shampoo bottle is empty and broken…it hasn’t been filled in eons.
Stayed 1 night in Feb 2026

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was friendly.
Stayed 1 night in Feb 2026

8/10 Good

Shea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Staff was wonderful. Only complaint was that we asked where we could get a bite to eat and she told us about a restaurant outside the hotel. The place she sent us to had overpriced menu options and wasn't that good. She never mentioned the hotel. We went to the restaurant in the hotel the next day, had great food and reasonably priced. We wondered why she didn't recommend the hotel restaurant. It didn't make sense to us. We stayed at the Grand on 2/20 and had our meals there
Stayed 1 night in Feb 2026

6/10 Okay

Camrin

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
I found that the level of customer service could be improved. When I tried calling to confirm a shuttle from the airport I was to listen to the pre-recorded loop for over 6 minutes before anyone even acknowledged I was in the phone. When we checked in to the room we found the comforter wasn’t clean and the inside of the windows are so dirty and greasy like they have not been cleaned in a very long time. We had two rooms booked and found the same issues in both rooms. The rate was good though for the quality of the hotel and we appreciated the free shuttle to and from the airport and the discounted extended parking while we were away.
Stayed 1 night in Feb 2026

6/10 Okay

john

Liked: Staff & service
Amenities staff were great rooms were comfy but needed a deep cleaning paint dribble on the bbathroom windows lots of dust behind the night tables
Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
As promised
Stayed 1 night in Feb 2026

10/10 Excellent

Dayna

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was very clean and the gentleman at the front counter was very polite. The bed was so very comfortable. We arrived later than expected so no shuttle service was available and the breakfast was not included. It cost us another $ 20 each and it was just ok. No other option if you wanted breakfast..other than grabbing a bite at the airport. I would however stay again but find other breakfast alternatives
Stayed 1 night in Feb 2026

2/10 Terrible

alberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The covers on our bed were dirty, I left pictures to the front desk, the bed and the towels were dirty and messy, floor dirty, and some spots were like someone through up “ Super Gross “ The staff never offer moving from this room an ever asked to change a towels or said I will send someone to clean up. We were travelling and this was an eye opening for us to be more careful with hotels
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026

10/10 Excellent

Tony Andrew

Stayed 1 night in Feb 2026

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness
Good location. Coffee bar a good idea but it was not working this morning. Shuttle to airport is very old.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, room very comfortable and staff very accommodating.
Stayed 1 night in Feb 2026

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