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Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

3.5 star property

Photo gallery for Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Dining
Standard Room, 2 Double Beds, Non Smoking
Exterior
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Place, Lansdowne Centre
    ‪3 min walk‬
  • Place, Aberdeen Centre
    ‪10 min walk‬
  • Place, CF Richmond Centre Mall
    ‪18 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(113 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

A stay at Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel places you in the heart of Richmond, within a 5-minute drive of Lansdowne Centre and CF Richmond Centre Mall. .This hotel is 3.1 mi (4.9 km) from McArthurGlen Designer Outlet and 7.9 mi (12.8 km) from Granville Island Public Market.

What's nearby

  • Lansdowne Centre - 3 min walk - 0.3 km
  • Kwantlen Polytechnic University - 4 min walk - 0.4 km
  • Aberdeen Centre - 10 min walk - 0.9 km
  • CF Richmond Centre Mall - 18 min walk - 1.5 km
  • Richmond Olympic Oval - 20 min walk - 1.7 km

Getting around

  • Lansdowne Station - 10 min walk
  • Vancouver Waterfront Station - 19 min drive
  • Vancouver Intl. Airport (YVR) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Silver Tower Cafe Restaurant - ‬3 min walk
  • ‪Earls - ‬7 min walk
  • ‪Yin Ji Chang Fen 銀記腸粉 - ‬3 min walk
  • ‪Yue Restaurant - ‬1 min walk

About this property

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include ski storage, a television in a common area, and a ballroom.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 4521 square feet (420 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1460 out of 3260 reviews
Rating 8 - Good. 935 out of 3260 reviews
Rating 6 - Okay. 488 out of 3260 reviews
Rating 4 - Poor. 200 out of 3260 reviews
Rating 2 - Terrible. 177 out of 3260 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sukh

Liked: Cleanliness, amenities, property conditions & facilities
Nth g
Stayed 2 nights in Nov 2025

6/10 Okay

Chukwudi

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities
I recently stayed at the Grand Park Hotel in Richmond and, unfortunately, the experience was quite disappointing. While the location is convenient — with plenty of restaurants within walking distance — and the complimentary airport shuttle is a nice touch, the positives end there. The hotel’s cleanliness was only average at best, which is not what I expected for the price. There were no bottles of water provided in the room, something that most hotels now consider a basic amenity. Check-in was also slow, and the front desk staff were not friendly or welcoming, which set a negative tone right from the start. Overall, I would not choose to stay here again unless improvements are made.
Stayed 2 nights in Nov 2025

4/10 Poor

Valerie

Disliked: Cleanliness, amenities, property conditions & facilities
The bedding was substandard, the sheets didn't cover the mattress at your feet. The quilt felt very used. There was hair in the bathroom in the tub, ceiling and floor. The Bath towel quality were substandard.
Stayed 1 night in Nov 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
The room was very clean and the bed was comfortable!
Stayed 1 night in Oct 2025

10/10 Excellent

John Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Pia

Nice hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 1 night in Nov 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities
Grateful that I was able to use the free shuttle to get to the hotel, and on-site restaurant to order a quick meal, before my (very early) flight the next morning. Shuttle was a bit delayed, which was disappointing, but otherwise a great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in was easy and quick the room was lovely and bed comfy. All was good and clean (besides a towel) Will stay again
Stayed 1 night in Nov 2025

6/10 Okay

Renita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there was no hot water for showered but they were also working to fix the problem. Lots of restaurants nearby
Stayed 1 night in Nov 2025

8/10 Good

Xing

Stayed 3 nights in Nov 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities
easy check-in. Our room was very nice and it was very quiet. Convenient airport shuttle and also convenient parking while we were away. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 3 nights in Nov 2025

2/10 Terrible

Feng

Expressing my extreme disappointment regarding a recent interaction I had with a member of your front desk staff on Saturday,Nov 22, 2025 around 1:00 PM. I am a travel agent and was checking in to pick up keys for my clients. The experience was unacceptable. When I presented my temporary BC Driver's License, the receptionist claimed it was expired, while the driver license expires next year and insisted I provide a photo ID, which I immediately did. However, after I received the keys, she proceeded to accuse me, stating, "I know you and you always park in their parking lot." I clarified that I had just received the keys for my clients and would be leaving right away, but she insisted multiple times, "You ALWAYS park in our parking lot!!!" This accusation was entirely inappropriate and ridiculous. When I requested her name, she refused to provide it. There is another receptionist whose name is Mary, and she is good.
Stayed 1 night in Nov 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness
the room was really dirty. front desk staff didn’t feel too welcoming and the shuttle service was late to pick me up. other than that it’s a convenient location to the airport.
Stayed 1 night in Nov 2025

6/10 Okay

Kennedy

Stayed 1 night in Nov 2025

10/10 Excellent

Shawna

Stayed 1 night in Nov 2025

8/10 Good

Dominyka

Liked: Cleanliness, staff & service
Staff was very friendly! Rooms were clean and the location near the mall was nice
Stayed 1 night in Nov 2025

6/10 Okay

William Chengyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Anna E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All services excellent
Stayed 1 night in Nov 2025

4/10 Poor

Monika

Business traveller
Disliked: Cleanliness, amenities
I often go out of my way to write positive reviews and have very rarely posted negative ones. This old, unkept hotel falsely advertised EV charger(s) on-site, staff were unhelpful and the room was dirty. The lobby makes it look nice but the rest of the building is old and unkept. I booked this hotel only because it advertised having an EV charger on-site. It was 30 minutes out of my way but the convenience of overnight charging given my long drives for both days was worth it. After checking in and asking where the charger was, I was given directions but then found both charges had been removed. The staff had no idea and offered no solution or compensation after I explained it was the sole reason for me booking there and I would be unable to make the drives each day as a result. In addition to this the bathroom was gross. The shower had not been cleaned and still had previous guests hair on the wall, in the basin and on the glass.There was still dried soap from previous showers on the walls and glass. There were pubic hairs around the toilet and hairs on and in the sink. The bathroom floor was filthy, and the room appeared unvacuumed. The cheap keurig coffee maker didn't work either. After a long day, I had only 4 hours to sleep before needing to wake at 3am to get ready and go find a charger with enough time to fully charge the vehicle. I cancelled the next nights stay and had to find new accommodation which was quite stressful. So disappointing!
Stayed 2 nights in Nov 2025

10/10 Excellent

XIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoy the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

SEAN

Stayed 1 night in Nov 2025