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Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

3.5 star property

Photo gallery for Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Dining
Fitness facility
Exterior
Standard Room, 2 Double Beds, Non Smoking
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Place, Lansdowne Centre
    ‪3 min walk‬
  • Place, Aberdeen Centre
    ‪10 min walk‬
  • Place, CF Richmond Centre Mall
    ‪18 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(109 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 King Bed

Traditional Room With Two Double Beds

  • Sleeps 4

Traditional King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

Richmond

A stay at Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel places you in the heart of Richmond, within a 5-minute drive of Lansdowne Centre and CF Richmond Centre Mall. .This hotel is 3.1 mi (4.9 km) from McArthurGlen Designer Outlet and 7.9 mi (12.8 km) from Granville Island Public Market.

What's nearby

  • Lansdowne Centre - 3 min walk - 0.3 km
  • Aberdeen Centre - 10 min walk - 0.9 km
  • CF Richmond Centre Mall - 18 min walk - 1.5 km
  • Richmond Olympic Oval - 20 min walk - 1.7 km
  • Richmond Night Market - 3 min drive - 1.9 km

Getting around

  • Lansdowne Station - 10 min walk
  • Vancouver Waterfront Station - 19 min drive
  • Vancouver Intl. Airport (YVR) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Silver Tower Cafe Restaurant - ‬3 min walk
  • ‪Earls - ‬7 min walk
  • ‪Yin Ji Chang Fen 銀記腸粉 - ‬3 min walk
  • ‪Yue Restaurant - ‬1 min walk

About this property

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotel with free airport shuttle, 7-minute walk to Lansdowne Centre
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include ski storage, a television in a common area, and a ballroom.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 4521 square feet (420 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: CAD 14 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1447 out of 3227 reviews
Rating 8 - Good. 926 out of 3227 reviews
Rating 6 - Okay. 481 out of 3227 reviews
Rating 4 - Poor. 197 out of 3227 reviews
Rating 2 - Terrible. 176 out of 3227 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful
Stayed 1 night in Nov 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Sebastian, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. Particularly I want to mention Kanika was so nice, with a nice smile she made sure I have everything taken care of. I will be back for sure thanks to people you have like Kanika. I stayed at other hotels in arround the city and the Grand Park Hotel stands out, so nice, to everything, great price for parking too ! Sebastian
Stayed 6 nights in Nov 2025

10/10 Excellent

Janis Margaret, Sechelt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding clean room wonderful staff thx
Stayed 1 night in Nov 2025

2/10 Terrible

Alison

Disliked: Cleanliness, amenities, property conditions & facilities
No heat in the room and no one answering the phone at front desk.
Stayed 1 night in Nov 2025

8/10 Good

alan

Liked: Staff & service
Yes
Stayed 1 night in Oct 2025

4/10 Poor

Allen

Disliked: Cleanliness, property conditions & facilities
I'm not sure why the Expedia reviews are so good and then when you look at the Google reviews they are not so good. So I don't know if Expedia or race is any negative ones that are particular for the hotel. The hotel is not kept up and you can tell as you walk through the hallways. Everything from the carpeting to lamps. Everything's either old outdated or needs a major cleaning. People constantly complain about the smell in the hallways, the deodorant that they use, which is very annoying to your senses when you walk into the hotel. I got one of the king size suites that was supposed to be a little bit nicer. The coffee maker was broken so it didn't work. Light bulb was out in the washroom light bulb was out and the lamp desk and the light bulb was flickering by the armchair. The window was broken so it got pretty cold in my room. When I tried to close the window it was clearly jammed and probably has been for a very long time and then the handle then basically just broke off when I tried to close it. I usually wipe down any room that I'm staying at and my wipes all came out pretty dirty. There is no housekeeping after a certain time so you need to go down for extra towels and you need to request for them to come in to change or clean up your room. The price was cheaper and that should have been a little bit of a warning for me. I wouldn't be staying here again.
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness
Nice spacious room, easy shuttle to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Archie

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant shuttle service, incredibly friendly staff and great room.
Stayed 1 night in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location is great for walking around Richmond. A little outdated but clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Xun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a rental car.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adysen

Liked: Cleanliness, property conditions & facilities
It was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was easy and the staff were lovely
Stayed 1 night in Nov 2025

8/10 Good

Yuk Yee

Stayed 2 nights in Nov 2025

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was easy to find. Lansdowne shopping center is in walking distance. Rooms are clean and friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Sarah, Radium Hot Springs

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, clean room. A bit worn.
Stayed 1 night in Nov 2025

6/10 Okay

Judith Ivy

Stayed 1 night in Oct 2025

10/10 Excellent

Abdul Waris

Business traveller
Liked: Cleanliness, amenities
yes
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

After I brought safety and security issues staff was very rude but we eventually agreed
Stayed 2 nights in Nov 2025

8/10 Good

Ling

Location is great! Room was clean and surprisingly quiet even though it was close to airport. Walls are thin so flushing sound can be loud
Stayed 1 night in Nov 2025

8/10 Good

Kulwinder

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2025

6/10 Okay

Ray

Disliked: Amenities
More frequent cleaning
Stayed 14 nights in Oct 2025

8/10 Good

Tien, Regina

Stayed 3 nights in Nov 2025