Staff: Like many hotels in Puerto Rico, the staff here are genuinely kind and welcoming. They’re friendly, attentive, and consistently go above and beyond to ensure guests have a great experience.
Facility: This resort is a hidden gem, offering rooms with stunning views of the ocean, pool, and surrounding grounds. It features a vast array of oceanfront/poolside activities and recreational options for couples and families alike. While the resort grounds are beautifully maintained, the main guest parking lot is in serious need of repaving and currently lacks a direct path to the hotel.
Rooms:The rooms are spacious and well-kept, with comfortable beds and pillows that made for restful nights. The sofas and seating are in great condition. However, some areas show signs of wear due to saltwater corrosion like the balcony railings need repainting, the shower head needs replacing. In addition, the floors felt gritty, likely from sand and humidity.
Beach & Pool Area: The beach is just a short walk from the lobby and beautifully shaded by palm trees, with plenty of loungers available. The pool, hot tub, and play areas are conveniently located right outside the lobby. The landscaping throughout the property is artfully done, creating a tranquil, paradise-like atmosphere.
Final Thoughts:
Hyatt Vacation Club is definitely a keeper!