Although the property was clean and well situated, the check is process was the WORST I have ever experienced. I asked to leave my bags in the morning but never heard back, so I left them elsewhere and went to explore. An hour before I had planned to leave the bags, they finally sent an email, but I had already deposited them elsewhere. He could have called or texted, but instead he waited and got more and more angry, even though I was the one who had to arrange alternative storage due to his lack of timely reply. The man is charge of checking in was incredibly RUDE and hung up the phone on me FIVE TIMES, including when I tried to get help finding the property later that day. (Google will map you to the opposite side of a small canal which cannot be crossed here). I would explain the correct method of finding the property, but I strongly recommend against staying here. I was literally begging the man to explain how to find the front door and he was just yelling at me and hung up several times. He was a complete a**hole, and this was even more notable since we had just come from staying at Residenza La Osmarin, where the proprietress obviously lived in the building and was incredibly gracious and sweet. This place is clearly run by a company renting out multiple apartments and having them managed by someone who does not give a crap. It’s the hospitality industry. This manager was inhospitable, rude, hostile, and impatient. Stay elsewhere!!!