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Hotel Alcyone

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alcyone

Exterior
Reception
Hallway
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
San Marco - Calle Dei Fabbri 4712, Venice, VE, 30124
  • St. Mark's Square
    3 min walk
  • Ostaria ai Fabbri
    1 min walk
  • Piazzale Roma Bus Station
    20 min walk
  • Venice (VCE-Marco Polo)
    125 min walk

Room options

View all photos for Single Room

In-room safe, desk, soundproofing, rollaway beds

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View | View from room

Superior Double Room, Canal View

  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$200
for 1 night
includes taxes & fees
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About the area

Venice

With a stay at Hotel Alcyone, you'll be centrally located in Venice, within a 5-minute walk of St. Mark's Square and Rialto Bridge. .This hotel is 0.2 mi (0.4 km) from St. Mark's Basilica and 0.2 mi (0.4 km) from Teatro La Fenice.

What's nearby

  • St. Mark's Square - 3 min walk
  • Rialto Bridge - 4 min walk
  • St. Mark's Basilica - 4 min walk
  • Teatro La Fenice - 5 min walk
  • Doge's Palace - 6 min walk

Restaurants

  • ‪Marchini Time - ‬1 min walk
  • ‪Ai Mercanti - ‬2 min walk
  • ‪Al Teatro Goldoni Ristorante - ‬2 min walk
  • ‪Palace Bonvecchiati - ‬1 min walk
  • ‪La Terrazza - ‬1 min walk

About this property

Hotel Alcyone

Hotel with a 24-hour front desk, a short walk to St. Mark's Square
Hotel Alcyone offers 21 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and change of towels can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Stay in one of 21 guestrooms featuring flat-screen televisions. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 bar

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

More

  • Desk
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.00 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 027042-ALB-00139 02704200496, IT027042A1NEUHU799

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alcyone Hotel
Alcyone Venice
Hotel Alcyone
Hotel Alcyone Venice
Alcyone Hotel Venice
Hotel Alcyone Hotel
Hotel Alcyone Venice
Hotel Alcyone Hotel Venice

Hotel Alcyone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 54 out of 335 reviews" "
Rating 8 - Good. 131 out of 335 reviews" "
Rating 6 - Okay. 79 out of 335 reviews" "
Rating 4 - Poor. 41 out of 335 reviews" "
Rating 2 - Terrible. 30 out of 335 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the San Marcos plaza. Also very good with the vaporeto stations.
Stayed 2 nights in Sep 2024

8/10 Good

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast was surprisingly good. Wide variety of choices and we could watch the gondolas go by as we ate. Neither of our rooms had canal views, but breakfast room right on canal. Coffee machine, could make however we wanted. Wifi is extremely limited. Only works in small sitting area with 5 chairs. It did not work in rooms or breakfast area.had to be careful in shower doors did not meet up so water could spray out if not cautious. We lwft luggage bo broblem, left in lobby area.
Stayed 1 night in Sep 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a spacious Canal view. 1st floor. Received small closet room on 3rd floor. There is no elevator. Terrible. No Toilet seats in bathroom. Claimed it was only room available. Don’t ever stay here. No Wifi in room
Stayed 1 night in Sep 2024

8/10 Good

biserka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. In the center of everything. It should be wifi in the rooms as well (my suggestion). Overall was very good
Stayed 4 nights in Aug 2024

4/10 Poor

Vatca

Stayed 1 night in Sep 2024

2/10 Terrible

Mohammed

Stayed 4 nights in Aug 2024

6/10 Okay

Ning

Liked: Cleanliness
Disliked: Property conditions & facilities
expense and old
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate and deeply thanks for the hotel to help us to adjust our booking mistake. We forgot the timezone difference and booked hotel one day before our actual date with non refundable option. Even the hotel is not available for our dates, they arranged us to their sister hotel with no extra cost. The hotel is in a perfect location for walking to almost every place we like. Just the corridor is narrow and no elevator. Otherwise I will give top rate for everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Luisa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was terrible - no idea how this made it to the expedia site. Rooms are broken outdated and smells, washrooms are horrible No toilet seats showers are rusted and floors have holes when u walk, casings around the doors ate missing - i complain and changed rooms and it was a little better but would NEVER recommend this place
Stayed 2 nights in Aug 2024

2/10 Terrible

Komal

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Qais

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Amenities, property conditions & facilities
The best was location. Breakfast was good, amazing coffe. Staff was kind. No elevator, no door in the shower, it was broken by previous customer and never fixed. We never leave the key at reception while out, I just took away the heavy piece. If you have the opportunity choose for another hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Yousef

Stayed 4 nights in Jun 2024

4/10 Poor

Randel, Beverly Hills

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is not clean and too old in general.
Stayed 2 nights in May 2024

2/10 Terrible

Marilou

Travelled with family
AC not working , floor uneven, no lift, breakfast terrible, shower door not working, bed sheets dirty, whole place smells terrible
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Travelled with partner
Stayed 2 nights in Oct 2023

8/10 Good

Deserie A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind of a bummer
The stay was fine. The problem was with booking. I needed to change an arrival date. The Alcyone handled that not Hotels.com and I don't know why. I had five reservations at this hotel. The Alcyone cancelled two of them without my knowledge or approval. When I found out I had to rebook at a new much more expensive rate and one of my room types was sold out so I had to book a triple room that I didn't need. What a racket! Now because the Alcyone took over those two reservations, Hotels.com only has three of them on file and I missed out on the Rewards points.The stay was fine although the in room free Wi-Fi didn't work. We had to find a place outside for reception. The employees were pleasant. Frankly worrying about my rooms being right and available and the trouble I had to go through for repeated follow ups took some of the joy out of our stay for me & my family.
Stayed 3 nights in Sep 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, property conditions & facilities
The rooms were dirty, light fixtures broken, shower door missing, gnats flying around and just a whole sense of being rundown. I had to move to a different hotel, and the Alcyone would not refund the night. I did not stay due to the hotel conditions.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sadegh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overcharging
Upon check in on September 9, we were told by the lady at the desk to pay €6.50 in cash for service or some other city tax, which we did not dispute and paid. Next day upon check out, same girl asked for €10.50 for city tax. When we told her we had already paid the day before €6.50, she totally denied that we had paid and since we had not gotten a receipt for it, we could not prove it. €6.50 is not worth fighting for, but the attitude and denial of the same girl whom we paid 6.50 in cash made us very angry. We request that the management look into this and while disciplining the girl at the desk, credit our credit card with €6.50.
Stayed 1 night in Sep 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi is only available in the lobby and not in the rooms. This is not very convenient when you're on the fourth floor and there is no elevator. After being there 2 nights we were quite rudely informed by the woman at the front desk we were not allowed to take the key off of the property. We had come and gone multiple times without turning in our key prior to this. If it is their policy, they should have told us at check in and not scolded is in the presence of other hotel guests.
Stayed 3 nights in Sep 2023

6/10 Okay

Hussein

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Ayman

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and not maintained air condition was horrible loud we could not sleep at all. Bathroom is very tight and no toilet seat and flush was broken we asked the front desk to change the room she asked us to pay another 30 euros per night to have another room.after long discussion she changed us on the next day to another room which was better bathroom and AC. The hotel mentions that they have WIFI they don’t have in the rooms only special spot near the reception
Stayed 3 nights in Aug 2023

10/10 Excellent

Jean-Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the money. Excellent service and location.
Stayed 2 nights in Jul 2023