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Hotel Canal

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canal

Exterior
Minibar, in-room safe, desk, soundproofing
Lobby
Outdoor dining
Interior

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Sestiere Santa Croce 553, Venice, VE, 30135
  • Piazzale Roma
    3 min walk
  • Grand Canal
    3 min walk
  • Venetian Ghetto
    10 min walk
  • Venice (VCE-Marco Polo)
    19 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Double or Twin Room, Canal View

Standard Double or Twin Room, Canal View | View from room

Standard Double or Twin Room, Canal View

  • 15 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Venice

With a stay at Hotel Canal in Venice (Santa Croce), you'll be within a 5-minute walk of Piazzale Roma and Grand Canal. .This hotel is 0.6 mi (0.9 km) from Port of Venice and 0.1 mi (0.1 km) from Scalzi Bridge.

What's nearby

  • Piazzale Roma - 3 min walk - 0.3 km
  • Grand Canal - 3 min walk - 0.3 km
  • Port of Venice - 11 min walk - 1.0 km
  • Tronchetto Waterbus Stop - 12 min walk - 1.0 km
  • Rialto Bridge - 19 min walk - 1.6 km

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Filovia - ‬3 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬7 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Arcicchetti Bakaro - ‬3 min walk
  • ‪Al Bacco Felice - ‬3 min walk

About this property

Hotel Canal

Hotel with free breakfast, a short walk to Piazzale Roma
Hotel Canal offers 17 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 17 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice

Hotel Canal Reviews

Reviews

6.6
Rating 10 - Excellent. 139 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 275 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Rennie, Washington

Travelled with partner
Disliked: Amenities
This hotel was an older building. There was not elevator and were made aware of that before booking. Being right on the canal there were issues with mosquitoes. We were made aware of that before booking but it was a little more than expected. The location was excellent, very close to the bus for airport connection and across the canal from the train station. There are lots of places to eat but I think I would stay elsewhere on my next trip to Venice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Davron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
ok
The hotel was clean but old and could use some upgrades. The sheets were very clean but the mattress was uncomfortable. The breakfast was pretty good. AC worked so/so. The shower is too small. Cleanliness was good.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Stayed 1 night in Jul 2024

4/10 Poor

giuliano

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Bad service upon arrival, it felt like we were an inconvenience for them ( morning staff) only. Room was awful, air conditioning was not working, no one around to fix it(8 hours to find out we had to change buildings after a long hot day of exploring. Afternoon staff was great in trying to help us. Room was awful, dirty, smells, mold. We have been to Venice 3 times now by far worst experience. Pictures of hotel on hotels. com are so far from the truth! Then trying to reach some for a refund was impossible!
Mold everywhere
Stayed 1 night in Jul 2024

2/10 Terrible

Silvana, richmond hill

Stayed 7 nights in Jul 2024

8/10 Good

Ye, Mississauga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Venice. Close to the train station. The receptionist was friendly but our check in was delayed by the manager. Great breakfast. My room was big and elegant. I loved it.
Stayed 1 night in Jun 2024

8/10 Good

olga, rancho cordova

Liked: Cleanliness, staff & service, amenities
Great location along the Grand Canal. Needs rehab of facilities. The air conditioning system did not work
Stayed 1 night in Jun 2024

8/10 Good

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close the bus station (Piazzale Roma) on the grand canal. The hotel is a bit worn but has lots of charm. the room and bathroom were large. there was a fan for air conditioning and windows that open (not surprising for Europe). the only complaint was no hot water in the morning for a shower.
Stayed 1 night in Jun 2024

4/10 Poor

Ennio, Glendale

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning not working, they never took care of it, it really needs new ones!!!
Stayed 2 nights in Jun 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service
Great place, a little small
Small room but in a great location. Service was friendly and the amenities worked well.
Stayed 2 nights in Jun 2024

2/10 Terrible

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was a picture of the room when we made our reservation, and we could tell it was the room directly above the lobby. However, when we arrived just after midnight, the receptionist booked us in, and then walked us blocks away to another building. We had our family, bags, and a wheelchair, and there was a non-wheelchair-friendly bridge at the edge of each of those 'blocks.' So, this was not the great end to a long and painful travel day (the airlines lost four of our five bags). The room was clean, and it also faced the canal. However, we had specifically booked a room with air conditioning. This room has air conditioning, but it barely work. So, it was the same as not having air conditioning. The biggest disappointment was the front desk staff. The airlines finally delivered our lost luggage two days later, but the front desk didn't tell us. Good thing we had Apple AirTags! Then, when asking for info to get around town, and to get to our Cruise pickup location, the two front desk staff barely seemed interested. We asked for the best option to get to our destination. Is the bus better? Or water taxi? Or...? They said, 'sure.' Ugh! Luckily, there were other tourists on the street that were more helpful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Yesenia

Stayed 1 night in Jun 2024

6/10 Okay

Skyanne

Stayed 2 nights in Jun 2024

10/10 Excellent

Faith

Stayed 1 night in Jun 2024

4/10 Poor

SANDRA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not what you expect. no air conditioning Very old and out dated Falling apart Bathroom had mould on shower curtain that was half hanging off stains on the wall cracks in the shower. they need to do abit of TLC and it could be a nice property. it is walking distance to alot of places.
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff. Hot and humid with no air conditioning or it barely worked. Wasn't a problem for my fam for one night, but might have been a problem if we were staying for multiple nights in the middle of summer.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
A Quaint Hotel
The hotel is situated on the Grand Canal. It is near the train station. The room was very comfortable. The hotel could use a facelift.
Stayed 3 nights in Jun 2024

6/10 Okay

farzin

Travelled with family
Disliked: Property conditions & facilities
No good facility
Stayed 1 night in Jun 2024

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! on arriving requested inspection of the room which smelt of Tabacco and there was mould and water damage on the ceiling. The room was dark and dingy. The entry was down the side of the Hôtel separate from the reception area. We asked for a room change but were told there were no rooms available so we offered pay for 1 nights accommodation as cancellation of our booking however this was not accepted. We lost 3 nights of accommodation and rebooked elsewhere. Look elsewhere as this is barely a 1 star property
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 2 nights in Jun 2024

2/10 Terrible

Andrew

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move out after one night because there was no working air conditioning and we had bug bites all over due to leaving the windows open. The rooms smelt heavily of mold, mildew, or perfumes, which may have attracted all the bugs. We initially thought it might be bed bugs. Still don’t know if it might be. This hotel is similar to a camping ground than a hotel in Venice. Very disappointed. Wish I could get my money back for the night we didn’t stay there.
Stayed 2 nights in Jun 2024

4/10 Poor

Bernard

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Double bed in a single room was not comfortable for 2 people. Bed sheets barely covered the top of the bed and a/c controls are destroyed so not usable. If the room size had been adequate it would have been more tolerable. Had to turn the bed sheet sideways so two poeple could have a little, an experience!
Stayed 7 nights in May 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024