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Hotel Lugano Torretta

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lugano Torretta

Terrace/patio
Aerial view
Lobby sitting area
Lobby
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Room service

Explore the area

Map
Via G. Rizzardi, 11, Mestre, VE, 30175
  • Porto Marghera
    14 min walk
  • Dining Room Marghera
    3 min walk
  • Venezia Mestre Station
    3 min walk
  • Venice (VCE-Marco Polo)
    17 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 3 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

House

  • Sleeps 5
  • 3 Large Twin Sofa Beds, 1 Double Bed and 4 Twin Beds

Similar properties

Front of property

Campanile Venice Mestre

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (680)
The price is AU$77
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Campanile Venice Mestre

About the area

Mestre

Located in Mestre (Marghera), Hotel Lugano Torretta is within a 10-minute drive of Piazzale Roma and Grand Canal. .This hotel is 5.2 mi (8.4 km) from Port of Venice and 0.8 mi (1.3 km) from Porto Marghera.

What's nearby

  • Porto Marghera - 14 min walk
  • Ferretto Square - 20 min walk
  • Piazzale Roma - 8 min drive
  • Port of Venice - 11 min drive
  • Terminal Fusina - 12 min drive

Getting around

  • Venezia Mestre Station - 3 min walk
  • Mestre Centro B1 - 3 min drive
  • Marco Polo Airport (VCE) - 17 min drive

Restaurants

  • ‪Ristorante Pizzeria da Michele - ‬9 min walk
  • ‪Soul Kitchen - ‬6 min walk
  • ‪Pasticceria La Partenopea - ‬9 min walk
  • ‪Dining Room Marghera - ‬3 min walk
  • ‪Alai Life Bar - ‬7 min walk

About this property

Hotel Lugano Torretta

Mestre hotel in Marghera with a 24-hour front desk and a restaurant
Hotel Lugano Torretta offers 93 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 93 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at EAT & WINE22, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
A hosted evening meal is available for a surcharge daily.
EAT & WINE22 - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured uncovered extended parking on site (EUR 10 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Off-site parking within 49 ft (EUR 10 per night); booking required

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 7.50 for adults and EUR 7.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 22

Restaurants on site

  • EAT & WINE22

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Uncovered extended parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night (49 ft away)
  • Pet fee: EUR 5 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 554 reviews" "
Rating 8 - Good. 222 out of 554 reviews" "
Rating 6 - Okay. 62 out of 554 reviews" "
Rating 4 - Poor. 32 out of 554 reviews" "
Rating 2 - Terrible. 16 out of 554 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you don’t want to stay in Venice
The hotel was convenient to get to train and bus station to get into Venice.
Stayed 4 nights in Sep 2024

8/10 Good

Alick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with the excellent breakfast and great location to the transportation. The main issue that we experienced is the customer service. I don't know if this is in Italian culture or the staff is impatient when providing the services. The tone, the conversations, reactions give their guests feeling of the favor toward them and definitely should be not expected from 4 stars hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Manon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Serguei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel. The bus that stops right in front of the hotel will take you to Venice in 5-7 minutes and runs every 5-10 minutes. The hotel is close to the train station, from where you can easily get to any destination in Italy and abroad. Getting to the hotel from Marco Polo Airport is very easy. Getting to the hotel from Marco Polo Airport is very easy. A comfortable but inexpensive express bus will take you directly to the train station, and you will walk 1 block to the hotel. This can save you a lot of money. The pharmacy is 1 block away, the supermarket is 2 blocks away - everything is within walking distance. The hotel staff is very friendly and helpful. They will help you with directions, store your luggage in a locker while you wait for your room to be prepared, and you will leave your room key with them while you enjoy beautiful Venice. The premises are modest and a little dated, but all the equipment (AC, TV, shower, toilet, taps, lifts, etc.) works well. The room is clean and functional. In the morning we enjoyed breakfast at the restaurant. The restaurant has two working coffee machines and two juice dispensers so there are no queues. In my opinion, the choice of hot dishes was limited, but there was a lot of fruit, tomatoes, cheeses, ham, bread, pastries and other types of food. There is a beautiful grand piano in the lobby, although it is completely out of tune and useless. It seems that no one has looked after it for many years.
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The hotel was near Mestre train station so easy to catch our train to Rome
Stayed 3 nights in Sep 2024

2/10 Terrible

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We the room that we were given to us is NOT what is advertised on your website!! It was a total bate and switch
Stayed 2 nights in Sep 2024

4/10 Poor

Lauren

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we first arrived we had two rooms. My room with my husband was having some major aircon issues and it was a hot day, so it was beyond boiling. After finally getting someone up there to help us over an hour and a half we were being ‘upgraded’ to a room whose aircon also didn’t work. It wouldn’t drop below 24/25 degrees. Sweating and hot, uncomfortable on a concrete bed. I wrote to the hotel manager with photos of the temp at 3:30am and 4:30am. We had to leave at 8am for our tour the next day. By 2:30pm I still had no reply. So I contacted the hotel and Hotels.com to say we wanted to check out 1 night early due to the lack of assistance, communication and lack of comfort.It was unacceptable to have no response for nearly an entire work day and we understand we had missed check out for that day, but wanted to check out the next day at least Hotels.com contacted the hotel and we were declined. I then replied several times to Hotels.com and the hotel managers email CC’d on every occasion. The hotel not once emailed me wanting to resolve the issue. When I finally got back to the hotel to speak to the manager he ‘proudly’ stated he had been there since 9am to discuss this with me when I came to the desk. I left at 8am!! You can’t write a simple email to state you wish to address my concerns when I come down His attitude, so pompous, lacking in customer service. They even laughed while I walked away to the elevator. Beds rock hard, aircon crap, staff revolting. Avoid!
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the Mestre train station. The tunnel closest to the hotel was so-so but the main underpass in the station was also close and much busier and cleaner. Breakfast was very good. Reasonable price for the room. Second time I stayed there.
Stayed 1 night in Sep 2024

6/10 Okay

Carl

Stayed 7 nights in Aug 2024

8/10 Good

OSVALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Stayed 3 nights in Aug 2024

4/10 Poor

Pierre-Eric, Boischatel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Four star ? 2 1/2 maybe ! The only four star was the lobby and the bathroom. Air conditioning not running and bed outdated.
Stayed 1 night in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall room and hotel are really good. Staff are not very friendly and breakfast was not very good. All the food and bread felt like they were days old. We didn’t eat breakfast even though we paid for it.
Stayed 2 nights in Aug 2024

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Joon Nak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly reasonable place to stay
Stayed 1 night in Aug 2024

2/10 Terrible

sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room in the pictures will most likely not be what you actually get, the lady at the front desk is not nice at all, the guy helped us with parking and changing our original room due to having a very strong chemical smell
Stayed 2 nights in Aug 2024

10/10 Excellent

Marija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, easy to walk to the train station and get into Venice.
Stayed 1 night in Aug 2024

2/10 Terrible

ashley

Disliked: Cleanliness, property conditions & facilities
smelled like smoke so badly I had to leave and get a different hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station
Stayed 1 night in Jul 2024

8/10 Good

Aida, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's location is perfect! There is a bus stop practically in front of the hotel, that takes you to Venice in 12 minutes. The railway station is just a block away, which gives you access to the whole country, if you choose to do day trips by speed train. In the railway station there are car rental offices, if you choose to rent a car to do day trips. There are supermarkets within walking distance, too, if you prefer to get your fresh fruit etc. We could not have chosen a better hotel for our particular vacation, that involved not only visits to Venice, but also to the Dolomites and lakes in the North of Italy, as well as other cultural cities in Veneto.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bueno y limpio pero un lugar solitario y se sentía poco seguro. Nada cerca para comer, muy alejado de todo caminando. Accesibilidad de autobus pero no salimos de noche por no sentir la zona segura.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel, Thornhill

Travelled with group
Liked: Amenities
Nice hotel. Good room. Good breakfast. Walk to train station
Stayed 2 nights in Jun 2024