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Hotel Lugano Torretta

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Torretta

Terrace/patio
Exterior
Lobby
Classic Double or Twin Room
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Via G. Rizzardi, 11, Mestre, VE, 30175
  • Porto Marghera
    14 min walk
  • Ferretto Square
    20 min walk
  • Forte Marghera
    5 min drive
  • Venice (VCE-Marco Polo)
    17 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 3 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

House

  • Sleeps 5
  • 3 Large Twin Sofa Beds, 1 Double Bed and 4 Twin Beds

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Campanile Venice Mestre
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About the area

Mestre

Located in Mestre (Marghera), Hotel Lugano Torretta is within a 10-minute drive of Piazzale Roma and Grand Canal. .This hotel is 5.2 mi (8.4 km) from Port of Venice and 0.8 mi (1.3 km) from Porto Marghera.

What's nearby

  • Porto Marghera - 14 min walk - 1.2 km
  • Ferretto Square - 20 min walk - 1.7 km
  • Ospedale dell'Angelo - 8 min drive - 6.0 km
  • Piazzale Roma - 8 min drive - 8.6 km
  • Port of Venice - 11 min drive - 8.4 km

Getting around

  • Venezia Mestre Station - 3 min walk
  • Mestre Centro B1 - 3 min drive
  • Marco Polo Airport (VCE) - 17 min drive

Restaurants

  • ‪Ristorante Pizzeria da Michele - ‬9 min walk
  • ‪Soul Kitchen - ‬6 min walk
  • ‪Pasticceria La Partenopea - ‬9 min walk
  • ‪Dining Room - ‬3 min walk
  • ‪Alai Life Bar - ‬7 min walk

About this property

Hotel Lugano Torretta

Mestre hotel in Marghera with a 24-hour front desk and a restaurant
Hotel Lugano Torretta offers 93 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 93 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at EAT & WINE22, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
A hosted evening meal is available for a surcharge daily.
EAT & WINE22 - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured uncovered extended parking on site (EUR 10 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Off-site parking within 49 ft (EUR 10 per night); booking required

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 7.50 for adults and EUR 7.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 22

Restaurants on site

  • EAT & WINE22

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Uncovered extended parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night (49 ft away)
  • Pet fee: EUR 5 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 548 reviews" "
Rating 8 - Good. 219 out of 548 reviews" "
Rating 6 - Okay. 62 out of 548 reviews" "
Rating 4 - Poor. 32 out of 548 reviews" "
Rating 2 - Terrible. 16 out of 548 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Joon Nak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly reasonable place to stay
Stayed 1 night in Aug 2024

2/10 Terrible

sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room in the pictures will most likely not be what you actually get, the lady at the front desk is not nice at all, the guy helped us with parking and changing our original room due to having a very strong chemical smell
Stayed 2 nights in Aug 2024

10/10 Excellent

Marija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, easy to walk to the train station and get into Venice.
Stayed 1 night in Aug 2024

2/10 Terrible

ashley

Disliked: Cleanliness, property conditions & facilities
smelled like smoke so badly I had to leave and get a different hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station
Stayed 1 night in Jul 2024

8/10 Good

Aida, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's location is perfect! There is a bus stop practically in front of the hotel, that takes you to Venice in 12 minutes. The railway station is just a block away, which gives you access to the whole country, if you choose to do day trips by speed train. In the railway station there are car rental offices, if you choose to rent a car to do day trips. There are supermarkets within walking distance, too, if you prefer to get your fresh fruit etc. We could not have chosen a better hotel for our particular vacation, that involved not only visits to Venice, but also to the Dolomites and lakes in the North of Italy, as well as other cultural cities in Veneto.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bueno y limpio pero un lugar solitario y se sentía poco seguro. Nada cerca para comer, muy alejado de todo caminando. Accesibilidad de autobus pero no salimos de noche por no sentir la zona segura.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel, Thornhill

Travelled with group
Liked: Amenities
Nice hotel. Good room. Good breakfast. Walk to train station
Stayed 2 nights in Jun 2024

8/10 Good

Matthew

Stayed 2 nights in Jul 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station if making day trips to different cities. Loved that. The front desk wasn’t the friendliest until I was there a couple days then they warmed up. The breakfast was very nice
Stayed 4 nights in Jun 2024

4/10 Poor

alan

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Antonina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. The breakfast was excellent. It is not actually comfortable walking distance from the Mestre train station in my opinion. Especially if you have luggage. We had a car so it worked out for us.
Stayed 1 night in Jun 2024

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received exceptional service and the staff were super, super helpful. Questions were answered promptly and suggestions were given as options for our itinerary. The front-desk staff were fantastic can't say enough how great they were.
Stayed 3 nights in May 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to train station , very nice staff especially especially the kitchen staff!!! Very lovely staff!!! Reception is fine , they can improve their communication, probably smile a little bit ,,, i know its so busy and they are stressed out. Very satisfied!!!
Stayed 8 nights in May 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good location. The breakfast was good. The staff was very friendly. The room was clean. The bed was very hard and the pillows super flat and I could not get it to be cool enough either.
Stayed 1 night in May 2024

6/10 Okay

Ankit

Disliked: Cleanliness, staff & service, amenities
Property is okay for the price
Stayed 2 nights in May 2024

8/10 Good

Song

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by bus stop for transport into the city. Great staff and very accommodating.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Hotel Cancelled Reservation Hours Before Our Stay
We stayed here on a past trip to Venice and it was very good. On this occasion, we were on our way to the hotel, traveling from Florence, to check in, when we received an email from Hotels.com indicating the hotel had cancelled our reservation. It turns out that the hotel has change ownership and wasn't honoring existing reservations (although our stay was fully paid in advance). So at midnight we were on the phone with Hotels.com trying to find alternative accommodations in the Venice area. Finally found a hotel and got checked in...well past midnight.
Stayed 4 nights in Apr 2024