From the moment we landed in Venice and alerted the staff that we were on our way we really got a great feeling about our decision to stay here. Simon (part Canadian!!!!) who works at the hotel was fantastic and helped us find our way around and was there to answer all of our questions. Rest of the hotel staff was very responsive, friendly and helpful as well! The apartment could not be situated in a better location. We were well within walking distance of all major attractions, bars, restaurants and all things Venetian!!!! From our windows we saw a constant stream of gondola's (some with singing gondoliers on board) and this made us really feel the vibe of the city. The apartment itself was well equipped and spacious and having the added bonus of an elevator was great! Only downside would be the beds and bedding....not the most comfortable (too hard), but this would not at all lessen our recommendation of anyone looking for a fantastic spot to book here! Thank you to everyone who made this happen and created a memorable holiday for our family! Lisa, Paul, Athena, Nicholas