Be careful making a reservation here. Check in can be difficult. We received email confirmation from Expedia with our registration information, stating we could check in before 4pm. However, when we arrived at the hotel at 3pm, the front door was locked, and there was no one present to meet us. There was a note posted on the door with two phone numbers to call. Since we were traveling internationally, we could not use our cell phones. We asked strangers on the street, and two different individuals agreed to call on our behalf. Unfortunately, no one answered the calls. One left a voice message, and we waited with them for some minutes before they had to go. No response. We pushed the bell to the entrance again and again, and thankfully some guests at the hotel who happened to be there resting at the time heard the bell, called down to us from the window, asked our names, and came down to let us in the hotel. If they had not assisted us, we would have been locked out all together. An envelope was inside on the front desk with our name on it that included our key. There was no hotel staff present at the hotel until the next morning. When we asked about what happened, they said they had sent us an email with a code for us to enter, however, we had not received the email. It was a very stressful experience. If you make a reservation here, I recommend contacting the hotel directly well ahead of your arrival to confirm all check-in details.