See all properties
Save

Relais Piazza San Marco

Photo gallery for Relais Piazza San Marco

Front of property
Deluxe Double Room (for 3 people - St. Mark view) | View from room
Exterior
Terrace/patio
Superior Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
San Marco, 312, Calle San Basso, Venice, VE, 30124
  • St. Mark's Square
    ‪1 min walk‬
  • St. Mark's Basilica
    ‪1 min walk‬
  • St Mark's Campanile
    ‪2 min walk‬
  • Venice (VCE-Marco Polo)
    ‪107 min walk‬

Room options

View all photos for Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room (for 2 people)

Classic Double or Twin Room (for 2 people)

Classic Double or Twin Room (for 2 people)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (St. Mark view)

Terrace/patio

Deluxe Double Room (St. Mark view)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Venice

With a stay at Relais Piazza San Marco, you'll be centrally located in Venice, steps from St. Mark's Square and St. Mark's Basilica. .This hotel is within close proximity of Doge's Palace and Rialto Bridge.

What's nearby

  • St. Mark's Square - 1 min walk - 0.1 km
  • St. Mark's Basilica - 1 min walk - 0.1 km
  • Doge's Palace - 3 min walk - 0.3 km
  • Rialto Bridge - 6 min walk - 0.5 km
  • Peggy Guggenheim Museum - 17 min walk - 1.2 km

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬1 min walk
  • ‪Caffè Lavena SRL - ‬1 min walk
  • ‪Bar Al Campanile - ‬1 min walk
  • ‪Ristorante La Piazza - ‬1 min walk
  • ‪Pako's Pizza Al Talgio - ‬1 min walk

About this property

Relais Piazza San Marco

Hotel with free parking, steps from St. Mark's Square
Relais Piazza San Marco offers 12 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 12 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Make use of convenient amenities, which include concierge services and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 10 per person
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 11 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 200 per person (roundtrip)
  • Airport shuttle fee per child: EUR 200 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Piazza San Marco House
Relais Piazza House
Relais Piazza House San Marco
Relais Piazza San Marco Hotel Venice
Relais Piazza San Marco
Relais Piazza
Relais Piazza San Marco Guesthouse
Relais Piazza Guesthouse
Relais Piazza San Marco Hotel
Relais Piazza San Marco Venice
Relais Piazza San Marco Hotel Venice

Relais Piazza San Marco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 193 reviews
Rating 8 - Good. 79 out of 193 reviews
Rating 6 - Okay. 34 out of 193 reviews
Rating 4 - Poor. 10 out of 193 reviews
Rating 2 - Terrible. 11 out of 193 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Evergreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally next to St Marks Square. Beautiful room. Great staff. We will be back. Love this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, literally in San Marco Piazza, small hotel with unique rooms, I got room 6 and was very nice with small terrance overlooking San Marco's dome.
Stayed 2 nights in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed here mid September 2022. After reading some of the reviews I was a little concerned but was relieved on arrival. We arrived early morning to be greeted warmly. Shown to our room which was located in another building. The room was in need of some TLC but was clean. The bed was comfortable and had a good nights sleep. Someone had left a review about the hot water but if you leave the water running for a short while the hot water begins to flow. Location was great and after the first night got use to the bells.
Stayed 7 nights in Sep 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very old but did the job…clean place for a night
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luciano was great! Cute little hotel and the ac worked wonderfully! Loved it there!
Stayed 2 nights in Aug 2022

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff are very friendly and helpful. The room is spacious and beautiful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, room comfort
Great location. Clean Room. Good service.
Stayed 2 nights in Nov 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location would stay again
Excellent hotel, very helpful friendly and approachable in a awesome location near St Marks. Decor was outstanding and to a high quality. Multi lingual reception. Overall would stay again
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room ok but no service desk which made checking in take forever and visiting a different hotel. Room in need of attention, loose electrical socket, washroom tap not working. Also room nowhere near the standard of the rooms in the photographs. Feel mislead and disappointed
Stayed 2 nights in Dec 2019

10/10 Excellent

Sylvia I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wnderful Piazza San Marco Relais!
A wonderful experience. Staff, service, location...all good!! It's an "I'll be back asap" sort of feeling. Defenitely a great experience!
Stayed 1 night in Nov 2019

10/10 Excellent

Anne-Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Lovely helpful staff. Incredible location and v
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkout was not smooth. No place to leave keys that I could see so I left outside reception front door. I tried calling the “9” extension twice but they don’t pick up during late hours. Glad there wasn’t an emergency. I had to leave to catch the 5:55am water taxi. I didn’t care for elevator not being operable after reception closes. After long days of walking having to walk up and down 3 flights of stairs was annoying especially when I had to leave early with my luggage. I think reception should have the water taxi schedule if possible. It would have been extra helpful. I was told to go to water taxi station but again after long day I just wanted to go to room. TV in bedroom didn’t work well and was only able to get 2 channels. What was nice was at least having 24/7 access to hotel with keys. The room was spacious and equipped with mini fridge and a desk. Bed was big, clean, as was bathroom. Location was excellent in the heart of San Marco Square. Overall very nice stay. But the little things matter in hotels and those little things would have made such a difference.
Stayed 2 nights in Sep 2019

8/10 Good

Gigi, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay in this hotel. I liked the locations and with friendly staff
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
A few issues
Convenient location and cold air conditioning. Nice sized suite for a small family. The beds were really uncomfortable. There were a lot of building maintenance issues, including a broken (and unmonitored) front door. There were no representatives from the hotel on the grounds from early in the evening until about 9am. This seemed like a security concern to me.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walking distance to all attractions and lovely and very helpful staff. Highly recommend
Stayed 2 nights in Jan 2019

8/10 Good

POOJA, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was very central, very happy with it. There was a deficit of staff , it could have been managed better. The room service breakdast was very generous and punctual. Will definately stay here if i return to Venice.
Stayed 1 night in Dec 2018

2/10 Terrible

Muhammad, London

Disliked: Staff & service, property conditions & facilities
It was like a Haunted house, my wife couldn’t sleep because she was too scared. Mosquitoes were biting in the room. There was no Room service at all. The blanket was too small that it could fit only a small kid. And we two adults had to share it. My room was on 3rd floor and after 7pm the elevator doesn’t work. So you have to use 6263736383 stairs to go down and come up till 3rd floor. I dont recommend this hotel at all. Thanks for reading.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very poor quality and definitely not worth money
This hotel was exceptionally disappointing, for just under €300 it was not a great experience and to be honest I would have cancelled and gone elsewhere if it wasn’t for Hotels.com non refundable policy ( still angry at this as should be refundable if not what advertised) but I can now understand why. On arriving the receptionist was not very polite and we did encounter some rude behaviour on asking some basic questions regarding the room and the views which were shown on the website. The views were not as shown so pretty disappointing. Overall the facilities are exceptionally basic, no receptionist after 7:00pm, no real facilities, room just smelt of fried food so don’t open the windows as just makes it 10 times worse and although the room was ok decor quite bold the bathroom was a disgrace. The bathroom had a bath with a hole in it, no proper shower just an over bath unit, live wires showing with a bit of paper hanging over the cover and looks like it seriously needs updating as you’ll see in pictures attached. Additionally the beds were hard and cheap, tables were chipboard with table cloth covers, wardrobe different even have handles on them as they had broke off. For the money this Hotel is not good at all and to be honest I would struggle to justify €50 euros for it. Hotels.com you need to seriously review this as not what I feel is what your advertising.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stay Somewhere Else!
When we first checked in on Saturday 10/06, the older gentleman at the front desk was rude and not helpful. We understand the buildings are historical and perhaps impossible to install elevators from the ground floor up to rooms but the inconvenience of Not having elevators nor a Bell Person to assist with the luggage is inconvenient and a struggle to lug your belongings up numerous flights of stairs with absolutely No assistance. Also, the front desk is Not on ground level so you need to haul bags up steps to check in then back down to walk across to another building and up 3 flights of stairs to your room. This should be public knowledge to better prepare those coming to the hotel. The hotel also had a stench coming from the toilets that spread through the corridors of the hotel. Not a pleasant smell. In the morning, they came to your door with an extremely heavy silver platter filled with continental breakfast - hand it to you at the door - and expect you to carry it in the room yourself. The young blonde lady would not carry it in the room for you. Also, the door to the main front entrance of our hotel, ground level, did not securely lock; the hardware to place the key in was totally disassembled leaving a gaping hole in the wooden door allowing anyone to enter without a key. So much for security! The ONLY good thing about the hotel is the Location! WiFi Never worked! Lack of security and cleanliness throughout the establishment was unacceptable for the price.
Stayed 4 nights in Oct 2018