Located in Veracruz (Malecon), Balajú Hotel & Suites is within a 5-minute walk of Veracruz Aquarium and within a 5-minute drive of Carranza Lighthouse. .This hotel is 1.5 mi (2.5 km) from Veracruz Harbour and 1.7 mi (2.7 km) from Veracruz Cathedral.
What's nearby
Veracruz Aquarium - 4 min walk - 0.4 km
Carranza Lighthouse - 20 min walk - 1.7 km
Veracruz Harbour - 3 min drive - 2.5 km
Zócalo - 3 min drive - 2.8 km
Veracruz Cathedral - 4 min drive - 2.8 km
Getting around
Veracruz Central Station - 9 min drive
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Restaurants
Gran Cafe del Portal Boulevard - 5 min walk
Che Tango - 5 min walk
Vip's - 5 min walk
El Rey del Ceviche - 1 min walk
Sirloin Villarrica Acuario - 4 min walk
About this property
Balajú Hotel & Suites
Hotel with free valet parking, a quick walk to Veracruz Aquarium
Balajú Hotel & Suites offers 68 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Balajú Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:00 AM to noon for a fee: MXN 100 to 250 for adults and MXN 100 to 250 for children
A restaurant
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property
Property is also known as
Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz
Balajú Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 313 out of 638 reviews
10 - Excellent
313
Rating 8 - Good. 210 out of 638 reviews
8 - Good
210
Rating 6 - Okay. 68 out of 638 reviews
6 - Okay
68
Rating 4 - Poor. 34 out of 638 reviews
4 - Poor
34
Rating 2 - Terrible. 13 out of 638 reviews
2 - Terrible
13
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Rhona
16 Oct 2024
Liked: Cleanliness, staff & service
Disappointing
The best thing about this hotel was the staff. They were always very helpful and polite
However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic!
Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar.
Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente.
Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio.
El desayuno incluido es jugo, cafe, fruta y pan.
Tiene alberca aunque es pequeña.