Emporio Veracruz Hotel

3.5 star property

Photo gallery for Emporio Veracruz Hotel

Exterior
Interior
Beach
Fitness facility
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

Room

  • Ocean view
  • 62 sq m
  • Sleeps 6
  • Free Wi-Fi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Standard

  • 19 sq m
  • Sleeps 4
  • Free Wi-Fi

Super Saver

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Privilege Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • Resort view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Superior Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(52 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Privilege Double

7.6 out of 10
Good
(17 reviews)
  • Resort view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the area

Veracruz

With a stay at Emporio Veracruz Hotel, you'll be centrally located in Veracruz, steps from Malecón de Veracruz and 5 minutes by foot from Veracruz Harbour. .This family-friendly hotel is 1.8 mi (2.9 km) from Veracruz Aquarium and 5.2 mi (8.4 km) from Plaza Las Americas Shopping Mall.

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Carranza Lighthouse - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Naval Historical Museum - 7 min walk - 0.6 km

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Bar Titos - ‬5 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Don Juan II - ‬4 min walk

About this property

Emporio Veracruz Hotel

Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 223 guestrooms featuring minibars and DVD players. Rooms have private balconies. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Veracruz? This hotel has 1787 square feet (166 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1291 out of 1870 reviews
Rating 8 - Good. 358 out of 1870 reviews
Rating 6 - Okay. 118 out of 1870 reviews
Rating 4 - Poor. 46 out of 1870 reviews
Rating 2 - Terrible. 57 out of 1870 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HECTOR RODRIGUEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities
Clean room, the staff very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean!-- and attentive staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good service, good views
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Samuel Charles

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The food was fantastic and it is in a great location for walking around!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcelino Joaquin

Liked: Cleanliness, property conditions & facilities
EXCELENTE !
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms were large and comfortable. Staff were very friendly.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really close, good location, excellent views.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Juan, the bellman, was extremely helpful. Staff at check in were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Nice view and close to main park, malecon, zocalo., etc
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,and good location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rosa edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and cleaned every day, staff was professional and nice….
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and room was clean. Had people to talk with in English for any questions I had.
Great view
Awesome sunrise
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Everything went perfect!! Room, staff and amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, amenities
One of the most beautiful hotels, very clean, great service, in the middle of everything. I can’t wait to stay there again one of my favorite hotels in Veracruz. Thank you!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice in Veracruz.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and safe area
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything good, i will come back again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the boat district, a couple blocks away from the main city plaza and undergoing light renovations that will bring it back to its glory days as the reference hotel in Veracruz
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2026