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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Room, 1 King Bed, Non Smoking
Exterior
Lobby
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    1 min walk
  • World Trade Center Veracruz
    6 min walk
  • Andamar Lifestyle Center
    7 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Galería Plaza Veracruz by Brisas
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1158)
The price is AU$291
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Galería Plaza Veracruz by Brisas

About the area

Boca del Río

With a stay at Ramada Plaza by Wyndham Veracruz Boca del Rio in Boca del Río (De Las Americas), you'll be steps from Plaza Las Americas Shopping Mall and 6 minutes by foot from World Trade Center Veracruz. .This family-friendly hotel is 1 mi (1.5 km) from Andamar Lifestyle Center and 1.2 mi (1.9 km) from Mocambo Beach.

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk - 0.2 km
  • World Trade Center Veracruz - 6 min walk - 0.5 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km
  • Mocambo Beach - 13 min walk - 1.2 km
  • Veracruz Aquarium - 6 min drive - 6.1 km

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Nutribionicos - ‬3 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Family-friendly Boca del Río hotel connected to the convention center, steps from Plaza Las Americas Shopping Mall
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Boca del Río? This hotel has 2917 square feet (271 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 215 for adults and MXN 140 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2917 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1005 reviews" "
Rating 8 - Good. 250 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 22 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crescencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Stayed 3 nights in Aug 2024

6/10 Okay

Martha, New Westminster

Travelled with family
Liked: Cleanliness
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

8/10 Good

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

6/10 Okay

BABA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024

10/10 Excellent

esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff specially night help
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the staff is incredible
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 6 nights in Jun 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat. Room service was fast and good. Rooms were huge and comfy. I recommend this hotel!
Stayed 1 night in May 2024

2/10 Terrible

Raphael

Stayed 2 nights in May 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.
Stayed 2 nights in May 2024

10/10 Excellent

Yessenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in May 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Camas muy cómodas, muy buenas amenidades. Único es el ultimo piso se escucha mucho ruido del techo, lo cual hizo la estancia un poco desagradable
Stayed 4 nights in Apr 2024

10/10 Excellent

Newl

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Stayed 1 night in Mar 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024