Family owned hotel, staff did not speak English. Difficult to communicate. Was said to be smoke free, but staff and other guests smoked indoors. Staff Also held pets indoors, and the dog barked constantly. Very uncomfortable, since it was possible to hear neighbouring guests' business in their room from our own. Also, one Night we were woken up to another guest knocking on our door and singing/listening to very very loud Music. Wifi did not work on our floor. The common areas was not available to the guests, staff used it for their own leisure.