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Palm River Hotel

5.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palm River Hotel

Front of property
Outdoor pool, pool loungers
Outdoor dining
Reception
Villa | Private kitchen

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province
  • Victoria Falls National Park
    ‪1 min walk‬
  • Zambezi National Park
    ‪6 min drive‬
  • Devil's Pool
    ‪11 min drive‬
  • Livingstone (LVI)
    ‪51 min drive‬

Room options

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Double Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Double or Twin Room

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa

Villa

Villa

  • River view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Suite, 2 Bedrooms

  • River view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Room

  • River view
  • Sleeps 3
  • 1 King Bed

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The price is AU$437
for 1 room
includes taxes & fees
16 Feb - 17 Feb
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About the area

Victoria Falls

Located in Victoria Falls, Palm River Hotel is on a river, a 1-minute drive from Victoria Falls National Park and 6 minutes from Zambezi National Park. .This luxury hotel is 3.5 mi (5.6 km) from Victoria Falls and 3.8 mi (6.2 km) from Devil's Pool.

What's nearby

  • Victoria Falls National Park - 1 min walk
  • Devil's Pool - 11 min drive
  • Victoria Falls Bridge - 11 min drive
  • Victoria Falls Field Museum - 12 min drive
  • Mosi-oa-Tunya National Park - 23 min drive

Getting around

  • Livingstone (LVI) - 51 min drive

Restaurants

  • ‪Munali Coffee - ‬20 min drive
  • ‪The Boma - ‬7 min drive
  • ‪The Lookout Café - ‬12 min drive
  • ‪Royal Livingstone Lounge - ‬14 min drive
  • ‪Rainforest Cafe - ‬10 min drive

About this property

Palm River Hotel

Riverfront hotel with a full-service spa and free breakfast
Palm River Hotel offers 73 air-conditioned accommodations with private pools and safes. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. 20-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Victoria Falls hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 73 air-conditioned rooms featuring private pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Palm River Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm River Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Pool sunloungers

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • Digital channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Electrical adapters/chargers
  • Local maps
  • Phone
  • Private pool
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Palm River Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews" "
Rating 8 - Good. 3 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven, Singapore

Travelled with family
So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy, Prospect Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Avi

Liked: Cleanliness, amenities, property conditions & facilities
Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout. The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending
Stayed 2 nights in Jul 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and the staff was excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hermien

Liked: Cleanliness, staff & service, room comfort
Fantastic
Absolutely fantastic. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Grace.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
Stayed 3 nights in Dec 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sbahle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Absolutely perfect!
Stayed 1 night in Nov 2023

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option
Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and staff
Fantastic hotel. Faultless
Stayed 2 nights in Sep 2023

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 2 night stay.Staff incredibly helpful & friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Leland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular.
Staff goes out of their way to please and accommodate Amazing setting and great rooms, some nickel and dime charges for coffee,from a machine.. and given the exclusivity should be included .
Stayed 4 nights in Apr 2023

10/10 Excellent

raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot on the Zambezi!
Amazing place right on the Zambezi! New/beautiful construction with clean and comfortable rooms. Staff is incredibly helpful and they are able to arrange and coordinate any activities (guides falls tours, rafting, fishing, day trips to Chobe NP, etc.). Location is only minutes from Victoria Falls (town) and VFNP. Perfect spot…would definitely go back to!
Stayed 5 nights in Nov 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is fantastic. The location on the banks of the Zambezi is fantastic. The property exudes quality, luxury and comfort. The staff was super friendly and went the extra mile to make us comfortable. Spending time at the hotel was as exciting as going out to do activities and coming back to our room was so satisfying every time. The dining area was particularly epic with the ultra high ceilings and decor fit for royalty, making breakfast in particular, an occasion to look forward to. We would stay here again. Well done Palm River Lodge!
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder
Alles war wunderbar! Tolle Lage, tolles Hotel und sehr freundliches Personal! Das Essen war hervorragend.
Stayed 2 nights in Mar 2024