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Four Points by Sheraton Victoria Gateway

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
2 bars/lounges
Suite, 1 King Bed, Balcony, Corner (Balcony)
Suite, 1 Bedroom, Balcony, Corner
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Bar
  • Hot tub
  • Pool

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    ‪5 min drive‬
  • Royal Roads University
    ‪6 min drive‬
  • Bear Mountain Golf Club
    ‪8 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Victoria

When you stay at Four Points by Sheraton Victoria Gateway in Victoria, you'll be near the beach, within a 15-minute drive of Government Street and Save-On-Foods Memorial Centre. .This hotel is 9.2 mi (14.8 km) from Victoria Harbour and 9.5 mi (15.2 km) from Victoria Clipper Ferry Terminal.

What's nearby

  • Goldstream Provincial Park - 5 min drive
  • Royal Roads University - 6 min drive
  • Hatley Castle - 8 min drive
  • Victoria Harbour - 15 min drive
  • Victoria Clipper Ferry Terminal - 17 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars and a 24-hour health club
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Metropolitan Grill & Bar serving guests of Four Points by Sheraton Victoria Gateway. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Victoria? This hotel has 54896 square feet (5100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-30 for adults and CAD 12-15 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (54896 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1007 reviews" "
Rating 8 - Good. 279 out of 1007 reviews" "
Rating 6 - Okay. 91 out of 1007 reviews" "
Rating 4 - Poor. 45 out of 1007 reviews" "
Rating 2 - Terrible. 52 out of 1007 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Darragh

Stayed 2 nights in Oct 2024

10/10 Excellent

Kade Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love Four Points. Great staff, nice clean rooms, good location, plenty of amenities and an attached restaurant that I haven’t tried yet but heard good things about. My go-to for visits in Langford/Victoria
Stayed 7 nights in Oct 2024

8/10 Good

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

8/10 Good

Cheryl, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and I would recommend it. Some of their guests were not very respectful when walking in the hallway and entering room at night. The only think I would recommend is at check out for the staff to check with guest regarding their stay. This was not done.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay. The room was quite spacious and the breakfast was delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Kitimat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place even with voting on
Stayed 7 nights in Oct 2024

2/10 Terrible

Linden

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service I have ever received, 0 help from the young man working the front desk, I would like my money back
Stayed 1 night in Oct 2024

10/10 Excellent

JUDITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and welcoming, the place is spotless- it really is lovely to stay there.

10/10 Excellent

Don

Stayed 1 night in Oct 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, friendly staff and great food at the Metropolitan Bar & Grill!
Stayed 1 night in Oct 2024

2/10 Terrible

Harkanwal

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious hotelo
Very clean and well maintained hotel. Looking for a place to stay in Langford this hotel came up and I am so glad I took the chance and stayed there. The bathroom was spotless and the linens on the bed were of good quality. The cleaning staff were fabulous. The reception is run by very young people and could use a little more finesse. The included breakfast was very good with a nice selection of the menu. Overall good experience and I would stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service
Front desk was not friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Jawad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My checkin was really smooth and Taylor handled it very well. Very professional person and complete attention to detail
Stayed 2 nights in Oct 2024

8/10 Good

cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Comfortable Hotel - Parking can be ltd though. Overall stay was nice. Room was clean and comfortable. Staff were friendly. Ginger ale and bottled water was a nice touch. Restaurant was quite good though a bit pricey for breakfast. Online checkin had little benefit. Staff still had to do all the same process as they normally would and insisted that I hadn’t actually checked in even though my texts clearly said otherwise. Parking is very tight if the hotel is full. Front lot has decent sized spots but the rest are geared towards smaller vehicles which are not the norm for the area. Location is handy to shopping and the highway, so it’s easy to get to any of the nearby sights even if it’s a bit of a drive to get into Victoria itself. Being beside Costco, it is busy and can be loud with forklifts honking at all hours. You’ll want to have the fans running if you’re a light sleeper and on that side of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tun Zan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Richard C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , friendly stuff
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

Kirk

Business traveller
Disliked: Staff & service
Thought the place was okay but the staff weren’t friendly and seem to pay attention to the guests as they come in.
Stayed 6 nights in Oct 2024