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Best Western Plus Hotel Arcadia

3.5 star property

Photo gallery for Best Western Plus Hotel Arcadia

Classic Room, 2 Queen Beds (Quiet Location)
Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location) | Private kitchenette
Children's play area - outdoor
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Messe Wien Exhibition and Congress Center
    ‪9 min walk‬
  • Prater
    ‪11 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

  • Sleeps 1
  • 1 Twin Bed

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Best Western Plus Celebrity Suites

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (80)
The price is AU$204
for 1 room
includes taxes & fees
12 May - 13 May
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About the area

Vienna

With a stay at Best Western Plus Hotel Arcadia, you'll be centrally located in Vienna, within a 10-minute walk of Madame Tussauds Vienna and Wurstelprater. .This hotel is 0.6 mi (1 km) from Tegetthof Denkmal and 0.6 mi (1 km) from Trinitarierkirche zum Heiligen Franz von Assisi.

What's nearby

  • Giant Ferris Wheel - 8 min walk - 0.7 km
  • Messe Wien Exhibition and Congress Center - 9 min walk - 0.8 km
  • Prater - 11 min walk - 0.9 km
  • Hundertwasser House - 4 min drive - 2.5 km
  • Vienna International Centre - 4 min drive - 2.9 km

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Faily's Cocktail&Shisha Bar - ‬4 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Gasthaus Möslinger - ‬3 min walk
  • ‪The Cake Tree - ‬1 min walk
  • ‪Grill-Park Restaurant - ‬4 min walk

About this property

Best Western Plus Hotel Arcadia

Art Deco hotel with a sauna and a 24-hour front desk
Best Western Plus Hotel Arcadia offers 72 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Hebrew, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 790 reviews
Rating 8 - Good. 372 out of 790 reviews
Rating 6 - Okay. 134 out of 790 reviews
Rating 4 - Poor. 22 out of 790 reviews
Rating 2 - Terrible. 12 out of 790 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 5 nights in Mar 2025

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Sheung Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nurit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Stayed 3 nights in Nov 2024

8/10 Good

Elena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Simple, clean hotel near public transport.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't ask for a better Port in a Storm

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

6/10 Okay

Elmer

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter, Bolton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Clifford

Stayed 1 night in Mar 2023