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Graben Hotel

4.0 star property

Photo gallery for Graben Hotel

Front of property
Reception
Premium bedding, minibar, in-room safe, individually decorated
Lobby sitting area
Lunch, dinner served; Italian cuisine, al fresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Stephansplatz
    ‪2 min walk‬
  • St. Stephen's Cathedral
    ‪3 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Austria Trend Hotel Europa Wien

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1123)
The price is AU$620
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Austria Trend Hotel Europa Wien

About the area

Vienna

With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Jüdisches Museum and Plague Column. .This hotel is 0.2 mi (0.4 km) from Lipizzaner Museum and 1 mi (1.6 km) from Vienna State Opera.

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Spanish Riding School - 4 min walk - 0.4 km
  • Vienna State Opera - 9 min walk - 0.8 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

Hotel with a 24-hour front desk, steps from Jüdisches Museum
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Vienna? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 39 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 39 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1101 reviews
Rating 8 - Good. 440 out of 1101 reviews
Rating 6 - Okay. 88 out of 1101 reviews
Rating 4 - Poor. 19 out of 1101 reviews
Rating 2 - Terrible. 14 out of 1101 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuliy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, cozy, clean hotel in the very center of Vienna
Stayed 4 nights in Dec 2024

10/10 Excellent

raya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay!
The hotel and staff were first class. Excellent value for money, friendly and perfect location. We will recommend and would stay again in future visits. The food at the adjoining testaurant was outstanding.
Stayed 3 nights in Dec 2024

8/10 Good

Robin

Right in the middle
Rooms are very small. But the location çs worth suffering that for.
Stayed 3 nights in Dec 2024

10/10 Excellent

ALENA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travelling to Vienna we always stay in this hotel, close to the metro, just in the city center, all the most important places in the walking distance
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location! Great hotel!
So centrally located! And the hotel restaurant was amazing! A shout out to Sunshine! She greets you every morning with the biggest smile and such efficiency. Rage remember how you like your coffee and it’s at your table before you know it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nabid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is located right in a heart of everything, it feels very private and quiet. I was travelling by myself and chose the smallest room. But it was big enough and very comfortable with everything that I needed. My stay included breakfast which was excellent! Huge variety and delicious. The staff was beyound friendly. They even packed me a breakfast "to go" on a day of departure since I was leaving very early. If I travel to Vienna again, this will be my stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that i did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Sanae, Long Beach

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was outstanding. The staff were courteous, helpful, and professional
Stayed 6 nights in Oct 2024

8/10 Good

Miranda

Stayed 3 nights in Oct 2024

10/10 Excellent

LARREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in the 1900's it is one of the oldest building. Very clean, excellent staff. Walking distance to all the tourist attractions. Heart of the Vienna!
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

I was at the Hotel Graben in Vienna for four days. The location just off St Stephen’s Square was extraordinary and access to the many museums within walking distance was very convenient.
Stayed 4 nights in Sep 2024

8/10 Good

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities
Near Everything in Vienna
Excellent location. Excellent staff. Room small with limited space for luggage. Parking far away. The 4 stars probably too much, but I would come back due to the other advantages.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located near most of the sites. Central Vienna is very walkable and safe. Lots of shopping and restaurants to enjoy. Most of the staff were helpful with a few exceptions but we learned not all Viennese are personable sometimes when asking for directions or questions we felt as if we were bothering them. But one would think in the hospitality business they would try to step it up. But it wouldn’t stop me from staying there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place. Located near the Stephansplatz with easy access to Viennas amazing subway system. Quiet at night so sleep is possible. Friendliest staff with the best breakfast buffet I’ve had (and I always look for hotels with an included breakfast). Great restaurant at night also. Hotel definitely improved my stay
Stayed 8 nights in Sep 2024