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Hampton By Hilton Vienna City West

3.0 star property

Photo gallery for Hampton By Hilton Vienna City West

Exterior
Exterior
Lobby
Exterior
Room, 1 Queen Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Diefenbachgasse 1-3, Vienna, 1150
  • Mariahilfer Street
    ‪9 min walk‬
  • Schönbrunn Palace
    ‪4 min drive‬
  • Vienna State Opera
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Living area

Studio, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Vienna

With a stay at Hampton By Hilton Vienna City West in Vienna (Rudolfsheim-Fünfhaus), you'll be within a 5-minute drive of Schönbrunn Palace and Mariahilfer Street. .This hotel is 2.5 mi (4 km) from Vienna State Opera and 2.8 mi (4.5 km) from Belvedere.

What's nearby

  • Mariahilfer Street - 9 min walk - 0.8 km
  • Wiener Stadthalle - 3 min drive - 2.5 km
  • Schönbrunn Palace - 4 min drive - 2.1 km
  • Naschmarkt - 4 min drive - 2.9 km
  • Vienna State Opera - 6 min drive - 4.0 km

Getting around

  • Langenfeldgasse U-Bahn - 3 min walk
  • Vienna West Station - 16 min walk
  • Vienna International Airport (VIE) - 31 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Das Eduard - ‬4 min walk
  • ‪Gaststätte zur Fabrik - ‬6 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Ristorante Pizzeria Da Palma - ‬4 min walk

About this property

Hampton By Hilton Vienna City West

Hotel with free breakfast, a short walk to Mariahilfer Street
Hampton By Hilton Vienna City West offers 355 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 60-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 355 air-conditioned rooms featuring LCD televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including tour/ticket assistance and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 11:00 AM.
Lobbybar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • Lobbybar

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton By Hilton Vienna City West Hotel
Hampton By Hilton Vienna City West Vienna
Hampton By Hilton Vienna City West Hotel Vienna

Hampton By Hilton Vienna City West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 160 reviews
Rating 8 - Good. 45 out of 160 reviews
Rating 6 - Okay. 16 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 2 out of 160 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JANE

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short break
Very modern, nice bathroom and comfortable bed. Close to public transport. The gym was fairly well equipped and there is a large new tv in the room. Our let down was the service upon check in was quite slow and the hotel is very busy. We gave up on waiting a few times to use one of the 4 lifts and like many reviews say the breakfast isnt great. It would be ok for a short break, but by our last day we could hardly be bothered. The scrambled eggs are like rubber, beans are cold and the pastries are old. It also gets so busy its hardly a fun experience!
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and couldn’t do enough for you. Breakfast was very good Easy to get to Vienna centre All staff very professional
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Nimmy

Stayed 6 nights in Dec 2024

8/10 Good

CHOI HEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to subway.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable beds, helpful, friendly staff. Very convenient for the Ubahn and only 4 stops to central Vienna.
Stayed 3 nights in Dec 2024

8/10 Good

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, clean well kept hotel. Friendly and helpful staff. The room was spacious, good size, beautiful modern decor. Good selection of food and drinks for breakfast. Hotel right next to local train station that was great.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and pillows and noise reduction windows Some of the staff was not very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Aimée

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet rooms and good breakfast.
Stayed 3 nights in Dec 2024

8/10 Good

Grania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easily accessible by Underground from the Centre of Vienna. You could even see the Hotel when you came out of the nearest Underground! Staff were friendly and Hotel was very clean. Cooked breakfast was disappointing as the food was all lukewarm/cold on the first day and the egg was only hot enough the next day when I happened to come just as the container was being topped up. Not too pleasant and potentially a health hazard.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nurten

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
WORST HOTEL I HAVE EVER STAYED IN
The WORST Hotel we have EVER stayed in.  * TELCON (Telephone Conversation) confirming booking.    Upon calling the hotel from Northern Ireland to confirm our booking and confirm adjoining rooms (family booking (Room 1 - 2 adults and 1 child) (Room 2 - 2 adults)) for Monday 25 November 2024 until Thursday 28 November 2024 as it’s a family holiday. The hotel reception staff confirmed the booking and that the 2 rooms are adjoining. I then asked if it was possible to pay for my booking now in advance as I had originally booked this hotel with Reserve Now, Pay Later via “Hotels.com”.  The reception staff started to laugh at me via the phone call and informed me that this is not possible and that you pay for your hotel room upon checking out.  I found it extremely strange that the hotel reception staff were laughing at me as I was trying to ascertain if it was possible to pay for our rooms over the phone, however, they put it down to the language barrier.  * UPON CHECKING IN (Monday 25 November 2024) When we arrived at the hotel on Monday 25 November 2024, the hotel staff didn’t confirm which card was being used to book the room, which is totally understandable as there was 2 cards registered on my “Hotels.com” account (1 belonging to myself and the other belonging to my wife. However when this mistake was realised as one of the cards (my wife’s card registered on my account didn’t have enough funds in the account, however there was still a payment of £279 taken from my wife’s
Stayed 3 nights in Nov 2024

10/10 Excellent

Samken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall experience
Was an amazing overall experience. Excellent public transport links from the location. Excellent complimentary breakfast and amazing facilities. Awesomely clean.
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the train/underground, only a 3 minute walk!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in beautiful Vienna
The Hampton By Hilton Vienna City West is a wonderful new property in a very convenient location. Very nice modern, well appointed room. Breakfast was also very good for both quality and variety. Highly recommended.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Vasiliki

Stayed 4 nights in Oct 2024

10/10 Excellent

Nighat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.. the location, amenities, room size, breakfast options, cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to metro. Excellent buffet breakfast.
Stayed 5 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice!
Stayed 2 nights in Oct 2024

4/10 Poor

Vasiliki

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Terrible customer service. Very rude young lady welcomed me. They made an error on my reservation and she couldn’t handle it. Taking it out on me. Also this place doesn’t have a ramp to enter the hotel with your luggage. You have to carry your suitcases down stairs to go to front lobby it’s awful and poorly planned.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Caracas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to arrive in Viena! Thanks!
Stayed 3 nights in Sep 2024