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Hotel Hillinger

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December 2024
January 2025

Photo gallery for Hotel Hillinger

Treatment room
Porch
Porch
Bar (on property)
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Erzherzog Karl Strasse 105, Vienna, Vienna, 1220
  • Donau Zentrum
    2 min drive
  • Vienna International Centre
    4 min drive
  • International Atomic Energy Agency
    5 min drive
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 39 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the area

Vienna

With a stay at Hotel Hillinger in Vienna (Donaustadt), you'll be a 4-minute drive from Vienna International Centre and 6 minutes from Prater. .This hotel is 6.1 mi (9.9 km) from Vienna Christmas Market and 10 mi (16 km) from Schönbrunn Palace.

What's nearby

  • Donau Zentrum - 2 min drive - 1.8 km
  • Vienna International Centre - 4 min drive - 2.9 km
  • Prater - 6 min drive - 6.0 km
  • Ernst Happel Stadium - 7 min drive - 5.9 km
  • Messe Wien Exhibition and Congress Center - 8 min drive - 6.9 km

Getting around

  • Polgarstraße Tram Stop - 1 min walk
  • Erzherzog-Karl Street Station - 5 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe Plaudertascherl - ‬8 min walk
  • ‪Jedermann - ‬9 min walk
  • ‪Eisstanitzl - ‬13 min walk
  • ‪Zum Christian - ‬3 min walk
  • ‪Baco's - ‬5 min walk

About this property

Hotel Hillinger

Vienna hotel in Donaustadt with a fitness center and a rooftop terrace
Hotel Hillinger offers 52 accommodations with fireplaces and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 52 guestrooms, featuring fireplaces. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 366 square feet (34 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Hotel Hillinger has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: EUR 9.90 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (366 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 22.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 36 per person (one way)
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 22.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hillinger Hotel
Hillinger Vienna
Hotel Hillinger
Hotel Hillinger Vienna
Hillinger Hotel Vienna
Hillinger
Hotel Hillinger Hotel
Hotel Hillinger Vienna
Hotel Hillinger Hotel Vienna

Hotel Hillinger Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 242 reviews" "
Rating 8 - Good. 68 out of 242 reviews" "
Rating 6 - Okay. 70 out of 242 reviews" "
Rating 4 - Poor. 57 out of 242 reviews" "
Rating 2 - Terrible. 32 out of 242 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

steve, cleveland ohio usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place everything was great .......""..................

4/10 Poor

Catalin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recomanded
i do not recomand
Stayed 1 night in Nov 2017

6/10 Okay

Zok

Small hotel,with dicent full board service which is not often offer in Vienna hotel service. There is free parking in front of hotel and tram station is near of it. The metro station is not to far away if you take a tram to it. Hotel staff wasn't have any undestainding for our need to have late check out!
Stayed 1 night in Nov 2017

4/10 Poor

Jo, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean but dated-Ok
It was very hard to find a hotel in Vienna at the time we booked this hotel. So we took our chances and stayed here despite the low ratings. The staff were very friendly, however, the place is just very old and dated. Chipped paint, old furnishings. Yes, it is old but I felt they could have fixed some minor easy fixes such as a disconnected water hose laying on the front terrace and patio umbrellas blown down but not picked up, dead plants in pots, etc. You can see very little effort goes into any presentation of the facility. The rave reviews about the breakfast confused me a bit. I just didn't think it was very appealing or tasty. The night before we were thinking the breakfast was going to make up for the disappointing condition of the room. It was the usual-rolls, minimal choice of cold cuts, fried eggs, cereals, juice, and coffees Anyway, it sufficed for a night. Had the price not been so expensive and more appropriate, I might have felt a little bit better about staying here.
Stayed 1 night in Nov 2017

4/10 Poor

Helene, DK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no pool, climbing wall or fitness. We had på pay 11 Euro (for me and my 2 kids) if we wanted to use the poolarea on the opposite of the road. The climbing wall and fitness should we also pay for. The aircondition was not in order, it worked but there came Water down the wall every day. There was only one staffperson WHO was able to speak at Little English. In the room there was at piece of information where it said, that pool, fitness and climbing wall was free. The manager did not care at all. They still uses Pictures and information about facilities that are not there.
Stayed 7 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Out of the way
Hotel was under renovations, so there was construction noise, staff was not very helpful. Restaurant did not offer any non smoking area to have a night cap even though there was a non-smoking sign.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No Fuss
Practicl business stay, no fuss small hotel.

8/10 Good

David, Burnsville, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not worry about English, these guys are helpful
Good hotel, , very clean. First I tried calling for a shuttle from the airport on the phone, they did not understand English. I just took an airport taxi, same cost. Made some round-trip arrangements with the taxi driver, so same driver picked me up in the morning. Friendly staff, helpful too. Dinner was very satisfying. Bed was so comfortable. Water is so tasty here... yup, the tap is rich mineral water is better than most of the bottled water you buy. Breakfast was a good variety with choices from cold cereal, yogurt, meats, and more meats, cheese, eggs. Coffee, and variations for the latte lovers and others.

8/10 Good

William, Canberra Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Vienna
The hotel was a real surprise. It is located in a residential/small industrial area right on Erzherzog-Karl-Strasse 105, 1220 Vienna. A very busy road but with both tram and bus stops right outside the Hotel. So getting into the heart of Vienna is a doddle by either walking or a very pleasant public transport trip. The room I was in faced the road but with the widows closed you didn't hear any traffic other than the occasional ambulance (very occasional).

6/10 Okay

Cliff, New York City

Accessible to sites we want to visit.
Unforgettable, all okay. Vienna is the place to visit. Many things to see. People are hospitable and helpful.

8/10 Good

Bob, kent, UK.

Liked: Cleanliness, staff & service, room comfort
Nice Hotel but well out of the way.
Please don't read this the wrong way but this is a lovely hotel with friendly staff and a nice breakfast , comfortable bed, tv, aircon, and a private bathroom, but ok our biggest problem was transport to the city as its not really in the city, Trams stop outside the hotel but it takes 3 trams and 60 minutes to get to the center of Veinna, trams are much better than underground. Aircon has no power so it takes all night to cool a room, the tv? Well unless you want to pay for it is in German all 6 channels, Our bathroom had a pillar in front of the toilet which meant to sit on the loo you have to go in sideways and watch your head when you want to get off the loo. A single course meal will cost you a fair sum for two. A coke can? About 4 times the price in England.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to find. Located on main bus and tram routes. Rooms clean. Was a private function going on in the hotel on the night we stayed so was quite noisy well into the night. Lovely buffet breakfast.

4/10 Poor

Abebe

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found a bug in my room on the first night that I think was a carpet beetle. Wifi is not secure. There was mold in the bathroom. No mini fridge as stated in reservation. The hairdryer in the bathroom is pretty old and terrible, bring your own. Carpets in hallways are worn and look dirty. I had half board and it seemed like everyday they were changing the rules on what I was allowed to eat for my second meal. The food was pretty ok, but some consistency would have been better. If you plan on having any late nights, know that the tram to the hotel doesn't run much past midnight. I had to take a taxi from the subway. On the plus side, it is only about 20-25 minutes away from the VIC.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible stay, stear clear (and I'm not difficult)
I'm not normally one to fuss but this hotel was terrible. Key points follow: - Hotel is in a very poor state. Carpets are old and should be replaced. Bathrooms are old fashioned and also need to be updated. The thermostat on the shower was broken, so I had to change rooms for lack of being able to have hot water. The staff was kind to give me another room right away. - Room #2. The room was cold (fair enough they didn't expect it to be occupied that night) so I turned the heaters on. It worked briefly than simply blew cold air (it was a ventilator heater) so I was stuck with 16 degrees in the room (according to the room thermostat). The shower was functional however the shower head holder was broken and there was hardly any hot water (as though it was capped, it would not exceed a certain temperature) - Heaters in the bathrooms (both in room 1 & 2) were not functional. - A lamp was broken. - Of a team of three, only one staff member was nice. The rest was indifferent. - Food was poor. - Surrounding area has little to offer for food (on foot that is).

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Strange bathroom with support beam between the shower and the sink. Tram outside the front door- easy access to the city.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice but too far - parking problem
We went there in december 2015, hotel is ok but it is too far from city center - 5 tram stations + 5 metro stations. Second problem was parking because the hotel dont have their own parking spaces and is ussing public free spaces. Breakfast was excellent, as well as hotel service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never going back
Room not clean horrible smell coming from kitchen to room . No hot water . Very dirty

10/10 Excellent

Jiri, All around

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
In that price level is this hotel one of the best choices you can think of for your Vienna stay.

2/10 Terrible

Nadir S., Fairfax VA USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worse hotel - thanks hotel.com
This is the worse hotel I saw in my life I think I got false information from hotel.com representatives I will never recommend hotels.com or this hotel to any one I did not stay in this hotel at all - I checked out October 22nd the first day I checked in

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather disappointing
The staff were very friendly and helpful but arriving after a long journey looking forward to a nice hotel, I was very disappointed to find a very basic ugly room. The restaurant was also a little unclean and breakfast pretty much finished by the time I arrived (only 8am) I would also warn people to be sure to take the U1 underground service to Kaplan then it's a short tram ride to the hotel (no25) as I took an S train which arrived at a dark station behind a park which wasn't ideal in the evening! It's an industrial neighbourhood so I would say it's only good for a quick one night stay, however saying that the price isn't exactly cheap for a one off stay.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
great restaurant
Very friendly restaurant staff and great food - highly recommended!!!

4/10 Poor

Charles, Kingman, Arizina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Crummy Dump in Vienna
Advertised "Free Parking" is on the street! Hungarian personnel ignored our arrival at the front desk for several minutes. Carpet in halls very soiled and worn. Advertised "Air Conditioning" not working. Advised by front desk that there was a fire that destroyed AC. Might work tomorrow. Room was 40 degrees Celcius. Finally cooled off enough to sleep at 04:00. Bitten by bugs because window had to be opened for cooling. Breakfast far below Austrian average. Had to wait ten minutes to check out as staff were not present. The only reason I would ever return to this dump would be to help in it's demolition.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unforgettable experience in Vienna
Water was leeaking from the basin. We could not use it. The condition of beds were not good.