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Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)

4.0 star property

Photo gallery for Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)

Bar (on property)
Extra Large Room | Living area
Sauna
Hallway
Medium room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
Margaretenstrasse 92, Vienna, Vienna, 1050
  • Naschmarkt
    ‪12 min walk‬
  • MuseumsQuartier
    ‪5 min drive‬
  • Kärntner Straße
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪28 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small room

Small room

Small room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium Twin room

Medium Twin room

Medium Twin room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Large room

Large room

Large room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Medium room

Medium room

Medium room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Extra Large Room

Extra Large Room

Extra Large Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Prize by Radisson, Vienna City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (900)
The price is AU$134
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Prize by Radisson, Vienna City

About the area

Vienna

Located in Vienna (Margareten), Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) is within a 5-minute drive of Karlsplatz Stadbahn Station and Vienna State Opera. .This hotel is 1.4 mi (2.2 km) from Kärntner Straße and 1.7 mi (2.8 km) from Albertina.

What's nearby

  • Vienna State Opera - 4 min drive
  • Belvedere - 5 min drive
  • Albertina - 5 min drive
  • Spanish Riding School - 6 min drive
  • St. Stephen's Cathedral - 9 min drive

Getting around

  • Quartier Belvedere (Arsenalstraße) Station - 5 min drive
  • Pilgramgasse Station - 7 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Gregors Konditorei - ‬4 min walk
  • ‪Budapest Bistro - ‬3 min walk
  • ‪Silberwirt - ‬4 min walk
  • ‪Die Erbsenzählerei - ‬3 min walk
  • ‪Cafe Cuadro - ‬2 min walk

About this property

Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna)

Baroque Vienna hotel in Margareten with a 24-hour front desk
Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) offers 117 accommodations with safes and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 117 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Vienna? This hotel has 1108 square feet (103 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Languages

Arabic, Bulgarian, English, Farsi, French, German, Hungarian, Polish, Serbian, Slovak, Slovenian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 23 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 24 for adults and EUR 12 for children
  • 1 bar

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (1108 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 77
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 15
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Covered self parking fee: EUR 23 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

pentahotel Hotel Vienna
pentahotel Vienna
Vienna pentahotel
pentahotel Vienna Hotel
Pentahotel Vienna Hotel Vienna
pentahotel Hotel
pentahotel Vienna

Max Brown Hotel 5th District, part of Sircle Collection (formerly Pentahotel Vienna) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 860 reviews
Rating 8 - Good. 317 out of 860 reviews
Rating 6 - Okay. 69 out of 860 reviews
Rating 4 - Poor. 25 out of 860 reviews
Rating 2 - Terrible. 12 out of 860 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roberto Santos Francisco, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus the recent construction and updating the place, it’s a convenient place to stay not far from the city center. The staff are nice and accommodating and made sure that a comfortable stay is achieved. I will recommend this place.
Stayed 6 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel currently undergoing building work to refurbish hotel, I would avoid for 9 months or so.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Very dissapointed
Making allowances for the construction (which I was unaware of when I booked), the room was not as advertised and service was slow. Amenities like the gym and sauna were not available for use, I had to ask multiple times for extra hangers, room was very poorly lit and missing a desk lap. The hotel brands as a trendy hotel for music lovers was absolutely not delivered on. No record player or any kind of speakers, no music in the lobby, not even a QR code with playlists. Really disappointed by this place. It had a lot of promise and totally failed to deliver.
Stayed 4 nights in Oct 2024

6/10 Okay

Melissa, Reno

Liked: Staff & service
Disliked: Amenities
Room is not that nice. It looks like they are renovating. I forget which floor I was in but the hallway is creepy reminds me of The Shinning. Shower does not have a sliding door/door, no complimentary water in the room. Breakfast was great. I think the breakfast part was the only thing I liked about my stay here. I forget the frontdesk attendant's name but she was really friendly and awesome.
Stayed 2 nights in Sep 2024

4/10 Poor

Foad

Liked: Cleanliness
Disliked: Staff & service
I recently stayed at this hotel and had a rather frustrating experience. While the accommodations were adequate, the service left much to be desired. One of the elevators was out of service, and the other took an eternity to arrive. I found myself waiting over 15 minutes every time I needed to use it, which was incredibly inconvenient. The situation was made worse by the reception staff member, either named Feras or Samem. Unfortunately, he was rude and impolite, showing a complete lack of hospitality. Instead of offering an apology for the elevator issues, he argued back and tried to justify the delays. This is not how one should interact with guests, especially those who have already been inconvenienced. Overall, I cannot recommend this hotel, primarily due to the unprofessional behavior of the reception staff. A little courtesy and understanding can go a long way in the hospitality industry, and this hotel fell short in that regard.
Stayed 6 nights in Oct 2024

4/10 Poor

Haleh

Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, furnishings, and breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Beautiful hotel with excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large bed (twin bed connected). Very clean. Close to subway. It had a tub.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sohum

Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Alena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel and great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and the neighborhood is quiet and safe. Close to the train. Two stops to downtown.

2/10 Terrible

Nadine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately, our experience at this hotel fell very short due to the poor quality of the rooms and the poor customer service we received afterwards. We experienced several problems with our rooms (being given a different room than we had booked, a room directly next to the noisy lift shaft, and then a room with no hot water), resulting in having to switch 3 times. The size and quality of the rooms varied drastically, despite apparently all being the same rate, so what you actually get is a lucky dip. When we checked out, the receptionist (who, to her credit, did appear to try her best with the situation) confirmed that the hotel would compensate us due to the issues we experienced. However, a month later, we have not received any compensation, and the management has told us that we made no complaints at the time? Apparently we just switched rooms for fun. Abysmal customer service and I unfortunately cannot recommend this hotel to anyone.
Stayed 4 nights in Dec 2023

10/10 Excellent

Flavio, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pentahotel is a great option for a place to stay in Vienna. The atmosphere is very comfortable and modern and the location is in a very nice quiet neighborhood in the city. Easy access to bus and convienent shops as well as places to eat. The staff are extremely helpful and quick to respond to any needs or questions. When I requested the use of an iron and ironing board for my room, it was delivered very promptly. I also loved the bath products, body wash and shampoo smelled fantastic! This was my fourth time staying there and I would definitely go back again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and great location
Stayed 4 nights in Dec 2023

8/10 Good

Karl

Liked: Staff & service, property conditions & facilities
The hotel is a little “retro” and about half an hours walk from Vienna central, which didn’t bother us as we enjoy walking. However, Vienna has a very efficient underground metro system and the nearest station is only 3 mins from the hotel. We stayed on a B&B basis, and I defy any one to say there wasn’t anything they could eat from the buffet, there was a varied choice & plenty of it to start your day. The only drawback for me was that I’m a little over cautious and there wasn’t a safe in your room, but we padlocked our suitcases & there wasn’t any issue. Staff were very welcoming, helpful & approachable & sent me an email before we arrived providing details how to get to the hotel from the airport. As stated, the metro system is extremely efficient and affordable, with day tickets allowing unlimited travel on the whole transport system within Vienna for approx €8 for 24 hrs, €13 for 48hrs & $18 for 72hrs, all of which u can get from the ticket machine at the airport or any metro station. All in all, Vienna is a beautiful city & I would have no hesitation in recommending the Pentahotel to visitors.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location very nice hotel great breakfast The only setback was the underground parking was very difficult to park we scratched our car
Stayed 6 nights in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, kind staff, location close to public transport to very easy to get into the city. Solid restaurants and grocery too!
Stayed 3 nights in Nov 2023

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay easy to get to public transport which is a bonus , breakfast was nice , only negative was the room size was on the small side and it had 2 singles which we had to push together
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph Andrew

Liked: Staff & service, property conditions & facilities
Wow what a hotel amazing staff very helpful great cocktails
Stayed 4 nights in Nov 2023