AC Hotel Palacio Universal by Marriott

4.0 star property

Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Gastropub
Reception
Gastropub
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
  • Centro Comercial A Laxe
    ‪2 min walk‬
  • A Pedra Market
    ‪3 min walk‬
  • Plaza America
    ‪5 min drive‬
  • Vigo (VGO-Peinador)
    ‪18 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Ocean View

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 25.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Vigo

A stay at AC Hotel Palacio Universal by Marriott places you in the heart of Vigo, steps from Estuary Marine Station and Alameda da Praza de Compostela. .This historic hotel is 4.8 mi (7.8 km) from Samil Beach and 0.3 mi (0.4 km) from Centro Cultural Caixanova.

What's nearby

  • Centro Comercial A Laxe - 2 min walk - 0.2 km
  • A Pedra Market - 3 min walk - 0.3 km
  • Centro Cultural Caixanova - 5 min walk - 0.5 km
  • Plaza America - 5 min drive - 3.4 km
  • Balaidos Stadium - 6 min drive - 4.3 km

Getting around

  • Vigo Guixar Station - 15 min walk
  • Vigo (VGO-Peinador) - 18 min drive

Restaurants

  • ‪Estación Marítima Vigo - ‬3 min walk
  • ‪Na Beira - ‬2 min walk
  • ‪Jamaica Coffee Shop - ‬2 min walk
  • ‪Cocedero BAR la Piedra - ‬2 min walk
  • ‪El Mosquito - ‬3 min walk

About this property

AC Hotel Palacio Universal by Marriott

Boardwalk/promenade hotel with a fitness center and a 24-hour front desk
AC Hotel Palacio Universal by Marriott offers 69 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 69 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Vigo? This hotel has 1012 square feet (94 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
AC Hotel Palacio Universal by Marriott has a restaurant on site.
AC Lounge - This gastropub specializes in Mediterranean cuisine and serves lunch and light fare.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal by Marriott Hotel
AC Hotel Palacio Universal by Marriott Hotel Vigo

AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 289 reviews
Rating 8 - Good. 117 out of 289 reviews
Rating 6 - Okay. 24 out of 289 reviews
Rating 4 - Poor. 13 out of 289 reviews
Rating 2 - Terrible. 3 out of 289 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

MAXIMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Jose, Sacramento

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 3 nights in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Waterfront Gem in Vigo
Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

LUIS S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott in Vigo
Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

10/10 Excellent

Ralph

Stayed 3 nights in Sep 2023

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

4/10 Poor

Benjamin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023