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Crowne Plaza Vilamoura - Algarve by IHG

5.0 star property

Photo gallery for Crowne Plaza Vilamoura - Algarve by IHG

Minibar, in-room safe, desk, blackout curtains
Indoor pool, outdoor pool, open 10:00 AM to 6:30 PM, pool umbrellas
Exterior
Bar (on property)
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Rua Do Oceano Atlantico, Loulé, 8125-478
  • Vilamoura Beach
    ‪2 min walk‬
  • Vilamoura Marina
    ‪18 min walk‬
  • Falesia Beach
    ‪10 min drive‬
  • Faro (FAO-Faro Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds (Full Sea View, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, Mid Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Vilamoura Side Sea View, Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Vilamoura Side Sea View, Top Floor)

  • 59 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, Mid Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Quarteira Side Sea View, Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Quarteira Side Sea View, Top Floor)

  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Quarteira, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira, Mid Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, Low Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Quarteira, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira, Low Floor)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, High Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Side Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Side Sea View, High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, Low Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Couples treatment room(s), body treatments, hot stone massages

Tivoli Marina Vilamoura

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1003)
The price is AU$726
for 1 room
includes taxes & fees
8 May - 9 May
Tivoli Marina Vilamoura

About the area

Quarteira

With a stay at Crowne Plaza Vilamoura - Algarve by IHG in Loulé (Vilamoura), you'll be within a 15-minute drive of Falesia Beach and Vilamoura Marina. .This beach hotel is 10 mi (16.1 km) from The Strip and 13.8 mi (22.1 km) from Albufeira Old Town Square.

What's nearby

  • Vilamoura Beach - 2 min walk - 0.2 km
  • Marina Beach - 7 min walk - 0.6 km
  • Quarteira Beach - 14 min walk - 1.2 km
  • Vilamoura Marina - 18 min walk - 1.5 km
  • Falesia Beach - 10 min drive - 3.6 km

Getting around

  • Loule Station - 17 min drive
  • Faro Intl. Airport (FAO) - 32 min drive

Restaurants

  • ‪Água Qlub - ‬10 min walk
  • ‪Maloca da Tuttapanna - ‬6 min walk
  • ‪Casino Vilamoura Solverde - ‬7 min walk
  • ‪Häagen-Dazs - ‬10 min walk
  • ‪Don Toro - ‬8 min walk

About this property

Crowne Plaza Vilamoura - Algarve by IHG

Luxury hotel on the beach, with outdoor pool
Crowne Plaza Vilamoura - Algarve by IHG offers 323 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 323 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cataplana Restaurant, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Loulé? This hotel has facilities measuring 16016 square feet (1488 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Cataplana Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cataplana Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,016 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming pool and beach towels available for guests upon deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 140 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 14 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children up to 12 years old are only allowed at the Almond Tree Wellness Spa from 11 AM to 3 PM.

We should mention

Pool access available from 10:00 AM to 6:30 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Algarve Crowne Plaza
Crowne Plaza Vilamoura Algarve Hotel
Crowne Plaza Algarve Hotel
Crowne Plaza Algarve Hotel Vilamoura
Crowne Plaza Algarve Vilamoura
Crowne Plaza Vilamoura
Crowne Plaza Vilamoura Algarve
Vilamoura Algarve Crowne Plaza
Vilamoura Crowne Plaza
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Crowne Plaza Algarve

Crowne Plaza Vilamoura - Algarve by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 974 reviews
Rating 8 - Good. 253 out of 974 reviews
Rating 6 - Okay. 57 out of 974 reviews
Rating 4 - Poor. 19 out of 974 reviews
Rating 2 - Terrible. 11 out of 974 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nelson, Woodbridge

Stayed 5 nights in Oct 2024

8/10 Good

Keith Charles, AUCHTERARDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Geeta, LONDON

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

rebecca, rosedale

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Treena Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great, nothing to complain about. Our room was lovely, big balcony on 11th floor facing Quarteira side, partial sea view. The sunrise every morning was beautiful, sound of the waves at night was so calming. Juao at the reception was super friendly and he remembered our names instantly. Pool area and Pool bar really great. Breakfast was amazing. Lots around within walking distance - restaurants and shopping. Taxi to Albufeira was so cheap just 15 euros . Everything was great. Our holiday was amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location right next to the beach was amazing and the pool area very large. A wonderful spot to unwind!
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Sep 2024

8/10 Good

Clair

Stayed 5 nights in Aug 2024

10/10 Excellent

Ciaran Emmett Mc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Shahbaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the beach and close to Marina
Stayed 5 nights in Jun 2024

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews but felt I needed to to help others. We stayed at the Tivoli last year and it was fabulous but unavailable for our dates. I chose the Crowne Plaza as it’s supposed to be five star but was disappointed from the second we arrived. The hotel is in desperate need of a returb and is simply incomparable to Tivoli. The check in staff did not offer to assist with our bags and the corridors have zero natural light which felt quite oppressive. The breakfast was good but the daytime staff in the pool bar areas were frankly hostile. No smiles, no making you feel like you are on holiday, just silent serving if you could get a drink. The umbrellas can’t be operated manually around the pool, you have to find a member of staff with a drill to do the operation- this took ages and is so inconvenient if you feel like you need a little shade at any point- I had to sit in the bushes until I could find someone. Bar staff refused to give us a champagne glass for the room and demanded we call room service even though we were going to the room- no poolside towels provided unless you give them a 30 euro deposit despite the fact they have your room number for returns! I paid £1500 for 3 nights and came away feeling robbed. No mini bar in the rooms, well there was a fridge but nothing stocked in it. The extra hangers I requested arrived the following day. Despite the fact the hotel is so dated, the staff could have made the difference and every request felt like an inconvenience
Stayed 3 nights in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, room comfort

Treated horribly - don’t be tempted -

Our stay began badly and only got worse. There was a booking error which created a double booking and the hotel staff could have fixed the issue but decided to charge me for the first night of the other reservsation. Room was filthy when we arrived
Stayed 3 nights in Sep 2024

10/10 Excellent

patricia

Liked: Amenities
Everything was great from the time we checked in to our departure! The staff assisted us with a tour to the caves, later canceled and they found us another. Nicole & Joāo were the best very helpful & courteous
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonably priced lunch, drinks etc. Breakfast buffet is really great. The hotel is only a 10 minute walk to the marina. Beach was lovely too and water was energising!
Stayed 7 nights in Sep 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Near cruise activities and many restaurants including the hotel restaurant. Staff very nice and happy to help. Poor was beautiful! Cold but still nice. Beach chairs not part of hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great breakfast. Fabulous pool and very friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Service was exceptional! Clean and smells so good. Great bar and pool. Easy access to the beach. A sign at the entrance would be helpful as it appears you’re pulling into another hotel. The boardwalk was nice but I wouldn’t venture to the left as we felt an unsafe vibe, but the Marina area was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Christophe

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not a 5 star experience

I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed. To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par. Another issue was the EUR 25 deposit required per towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity. Finally, the queue at breakfast was quite long each morning. The food was decent, but having to wait so long just to get seated and served was frustrating, especially when trying to start the day on a good note. Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eoin

Stayed 3 nights in Aug 2024