Hotel & Suites Real del Lago

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Suites Real del Lago

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Aerial view
Bar (on property)
Reception
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040
  • La Venta Museum-Park
    7 min walk
  • Tomas Garrido Canabal Park
    8 min walk
  • Pemex Pyramid
    16 min walk
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    11 min drive

Room options

Standard Double Room, 1 Bedroom, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Double Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room, 1 Bedroom, City View

  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Villahermosa

In the heart of Villahermosa, Hotel & Suites Real del Lago is within a 5-minute drive of Pemex Pyramid and Villahermosa Market. .This hotel is 1.3 mi (2.2 km) from Galerias Tabasco and 1.5 mi (2.4 km) from La Venta Museum-Park.

What's nearby

  • La Venta Museum-Park - 7 min walk - 0.6 km
  • Pemex Pyramid - 16 min walk - 1.4 km
  • Universidad Juárez Autónoma de Tabasco - 17 min walk - 1.5 km
  • Galerias Tabasco - 2 min drive - 2.2 km
  • Tabasco Park - 4 min drive - 4.7 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 11 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬20 min walk
  • ‪Capitolio - ‬20 min walk
  • ‪Vips - ‬16 min walk
  • ‪Barbacoa de borrego Villa las Palmas - ‬6 min walk
  • ‪El Gran Buenos Aires - ‬18 min walk

About this property

Hotel & Suites Real del Lago

Boardwalk/promenade hotel with free breakfast and a rooftop terrace
Hotel & Suites Real del Lago offers 75 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local cuisine at floresta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Villahermosa? This hotel has 1055 square feet (98 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Floresta - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Free 24 hours off-site parking within 3 ft
  • Local area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Floresta

Things to do

  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1055 square feet of space)
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 500 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per night, plus a one-time cleaning fee of MXN 300 and a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night plus MXN 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per night
  • Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Real del Lago
Hotel Real del Lago Villahermosa
Real del Lago
Real del Lago Villahermosa
Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
Hotel & Suites Real Del Lago Villahermosa
Hotel Suites Real del Lago
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa

Hotel & Suites Real del Lago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 334 reviews" "
Rating 8 - Good. 108 out of 334 reviews" "
Rating 6 - Okay. 36 out of 334 reviews" "
Rating 4 - Poor. 13 out of 334 reviews" "
Rating 2 - Terrible. 14 out of 334 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Can’t complain the hotel was very nice and clean, bed was comfortable. Only thing I would add is towels only one towel and more blankets for the bed.
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable and the staff pleasant.
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situation close to very busy highways. Walking is the area of the hotel is difficult and unsafe.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service
Property in poor condition and lots of deferred maintenance
Stayed 3 nights in Dec 2023

10/10 Excellent

Marco Aurelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy seguro y tranquilo. Excelente atención del personal. Rápido check in.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in Villa
Floor, bed sheets dirty, desk had wet stain, bathroom wall by trash can had pupu stain. AC did not work properly, pillow cover had a grease stain like from someone’s hair. I did ask for another room in the front desk told me they had to talk to the supervisor first and then they move me to another room. Guess what? Mole was on the ceiling bathroom. The toilet tank had a crack. Both rooms didn’t have hand towels and they only give one towel per room. Worst hotel ever. No fridge, no ice. It was a nightmare for me. Staff use the same elevator and they go first 🙄 small parking lot and someone scratched my car. From desk lady Veronica needs another job
Stayed 4 nights in May 2023

10/10 Excellent

Marthe Angelica

Stayed 1 night in Apr 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price Rooftop swimming pool, fresh water added every morning The is average, however I am not Mexican food entusiasta
Stayed 6 nights in Mar 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2022

8/10 Good

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2022

8/10 Good

Miguel, Calgary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
Stayed 4 nights in Jul 2022

8/10 Good

Kiril

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
Stayed 1 night in Nov 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the rooftop
A large, comfortable room. The rooftop pool was a great place to hang out.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money paid. Service was beyond expected
Stayed 2 nights in Dec 2019

4/10 Poor

Alba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated
This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
Stayed 1 night in Jul 2019

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Rooms were clean and comfortable. Pool area was very nice. Parking was small.
Stayed 1 night in Jul 2017

2/10 Terrible

Viola, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid!
We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room. The hotel is dated and def would do with refurbishment. Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point! Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back. We would not recommend this hotel to anyone!

8/10 Good

Nate, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - close to university
I stayed here for a conference that was being held at the UJAT. The location was perfect for me - just a ten minute walk to the conference hall. It's also close to WalMart and a restaurant called VIPS which wasn't too bad, kinda pricey. There's really not much else around the hotel - but cab fare was much cheaper than I expected ($1-$3 a ride) so this was a nice, quiet location for me. The service, room, and pool were excellent. Would recommend.

8/10 Good

blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien en general, el único detalle es que ya no dejan café y agua más que la primera noche. Y la comida es mala.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mariel de los Angeles Aguilar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveria sin duda
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar de Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

ROGELIO

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Estefania

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024