In the heart of Villahermosa, Hotel & Suites Real del Lago is within a 5-minute drive of Pemex Pyramid and Villahermosa Market. .This hotel is 1.3 mi (2.2 km) from Galerias Tabasco and 1.5 mi (2.4 km) from La Venta Museum-Park.
What's nearby
La Venta Museum-Park - 7 min walk
Pemex Pyramid - 16 min walk
Universidad Juárez Autónoma de Tabasco - 17 min walk
Galerias Tabasco - 2 min drive
Tabasco Park - 4 min drive
Getting around
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 11 min drive
Restaurants
Los Bisquets Bisquets Obregón - 20 min walk
Capitolio - 20 min walk
Vips - 16 min walk
Barbacoa de borrego Villa las Palmas - 6 min walk
El Gran Buenos Aires - 18 min walk
About this property
Hotel & Suites Real del Lago
Boardwalk/promenade hotel with free breakfast and a rooftop terrace
Hotel & Suites Real del Lago offers 75 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local cuisine at floresta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Villahermosa? This hotel has 1055 square feet (98 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Floresta - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free secured, uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
Limited on-site parking (max. 2 spaces per unit)
Wheelchair-accessible parking available
Free 24 hours off-site parking within 3 ft
Local area shuttle (surcharge)
Food and drink
Free full breakfast available daily 7:00 AM–11:00 AM
1 restaurant
1 bar
Room service available
Restaurants on site
Floresta
Things to do
Outdoor pool
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Reception hall
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Business services
24-hour business centre
Computer station
Conference centre (1055 square feet of space)
A meeting room
Outdoors
Picnic area
Pool sunloungers
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Lever door handles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
Wheelchairs available on site
More
Communal living room
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Down duvet
Pillow-top mattress
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
32-inch flat-screen TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
More
Desk
Free local calls
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Turndown service
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 500 (exact amount varies) at check-out
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 150 per pet, per night, plus a one-time cleaning fee of MXN 300 and a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet deposit: MXN 500 per stay
Pet fee: MXN 150 per pet, per night plus MXN 300 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 150.0 per night
Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Real del Lago
Hotel Real del Lago Villahermosa
Real del Lago
Real del Lago Villahermosa
Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
Hotel & Suites Real Del Lago Villahermosa
Hotel Suites Real del Lago
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa
Hotel & Suites Real del Lago Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 172 out of 345 reviews" "
10 - Excellent
172
Rating 8 - Good. 108 out of 345 reviews" "
8 - Good
108
Rating 6 - Okay. 36 out of 345 reviews" "
6 - Okay
36
Rating 4 - Poor. 15 out of 345 reviews" "
4 - Poor
15
Rating 2 - Terrible. 14 out of 345 reviews" "
2 - Terrible
14
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Chanhthachone
30 Aug 2024
Liked: Cleanliness, staff & service, room comfort
No frills hotel
The room was huge and has just the essentials. I appreciate the A/C because it was really hot in August. There's a rooftop pool too,. Perfect location, just minutes from everything and two overpass bridges in walking distance.
Floor, bed sheets dirty, desk had wet stain, bathroom wall by trash can had pupu stain. AC did not work properly, pillow cover had a grease stain like from someone’s hair. I did ask for another room in the front desk told me they had to talk to the supervisor first and then they move me to another room. Guess what? Mole was on the ceiling bathroom. The toilet tank had a crack. Both rooms didn’t have hand towels and they only give one towel per room. Worst hotel ever. No fridge, no ice. It was a nightmare for me. Staff use the same elevator and they go first 🙄 small parking lot and someone scratched my car. From desk lady Veronica needs another job
Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room.
The hotel is dated and def would do with refurbishment.
Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point!
Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back.
We would not recommend this hotel to anyone!
I stayed here for a conference that was being held at the UJAT. The location was perfect for me - just a ten minute walk to the conference hall. It's also close to WalMart and a restaurant called VIPS which wasn't too bad, kinda pricey. There's really not much else around the hotel - but cab fare was much cheaper than I expected ($1-$3 a ride) so this was a nice, quiet location for me. The service, room, and pool were excellent. Would recommend.