The property itself is set in a stunning location, the hotel is in great condition, the room was comfortable and the thermal pool was very enjoyable. There are two routes to get there from Manizales, and each takes about an hour and 20 minutes. I'd recommend the highway route (as opposed to the route from Gallinazo). It's a bit further, but the road is better and the landscape is breathtaking. While breakfast was good, dinner was disappointing, unfortunately. Also, we'd have loved a lounge area with maybe some couches, books and a fireplace to relax in in the evening. There are three dining areas, perhaps one of them could be turned into this kind of room. All in all, a good stay and I would stay here again.