Hotel Palacio Azcárate Ezcaray, ESP - Best Price Guarantee

Room type	Options	Nightly price	Book
Double or Twin Room 25 square metres 1 Double Bed 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed or 2 Twin Beds 269-sq-foot room with garden views Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited), minibar (stocked with some free items), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Laptop workspace, twin sofa bed, and yard; cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Grab bar in shower Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Double Room Single Use 18 square metres 1 Double Bed 2 Twin Beds Room sleeps 1 guest Room cleanliness: Exceptional! 4.7 1 Double Bed or 2 Twin Beds 194 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited), minibar (stocked with some free items), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Yard, safe, and free newspaper; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - No cribs (infant beds) available, bed sheets not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Double or Twin Room (extra bed) 25 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 2 Twin Beds 269-sq-foot room with garden views Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited), minibar (stocked with some free items), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries Practical - Laptop workspace, yard, and safe; rollaway/extra beds and cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Grab bar in shower Need to Know - Bed sheets not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Double Room Single Use 12 square metres 2 Twin Beds Room sleeps 1 guest Room cleanliness: Exceptional! 4.7 2 Twin Beds 129 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited), minibar (stocked with some free items), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Yard, safe, and free newspaper Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Bed sheets not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Standard Twin Room 12 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 2 Twin Beds 129 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited), minibar (stocked with some free items), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Yard, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Need to Know - Bed sheets not available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:

Bar/Lounge
Business center
Dining venue(s)
Laundry facilities
Meeting facilities
Parking area

Hotel Amenities

Lift
Wheelchair accessible
Concierge services
Gift shops or newsstand
Total number of rooms - 20
Number of floors - 3
Number of buildings/towers - 2
Airport transport (surcharge)
Conference space
Ski storage
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Business centre
Express check-out
Ski-in/ski-out access
Internet access - wireless
Smoke-free property
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 2013
Area shuttle (surcharge)
Number of restaurants - 1
Conference space size (feet) - 3229
Conference space size (meters) - 300
Number of meeting rooms - 2
Lazy river
Snack bar/deli
Self parking (surcharge)
Rooftop terrace
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Luggage storage
Ski passes available
Babysitting or childcare (surcharge)
Golf lessons with a pro
Pro shop
Proposal/romance packages available
Banquet hall
Food and water bowls

Family Friendly Amenities

Family property
Lazy river
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Languages spoken

English
French
Spanish

Parking

Self parking (surcharge)

Room Amenities

Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Room service (limited hours)
Television
Free newspaper
Minibar
Daily housekeeping
Phone
Private bathroom
Free toiletries
Hair dryer
In-room safe
Yard
Desk
In-room climate control (air conditioning)
Premium bedding
Soundproofed rooms
Iron/ironing board (on request)
Free bottled water
Wireless internet access
Blackout drapes/curtains
In-room massage available
Flat-panel TV
Free WiFi
Dial-up Internet access (surcharge)
Pillow menu
TV size (measurement) inch
Bathtub or shower
Connecting/adjoining rooms available
Minibar (stocked, some free items)
Towels provided
Number of bathrooms: 1
Champagne service
Local maps
Guidebooks or recommendations
Restaurant dining guide
Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10:30 AM.

Hotel Palacio Azcárate has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Golfing nearby
Downhill skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Mountain biking nearby
Snowshoeing nearby
Ecotours nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Golf lessons available nearby
Bicycle rentals on site
Snowboarding on site
Ziplining on site
Hunting nearby
Mountain climbing nearby
Snow sports gear

Accessibility

Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 33.0 per night.
Cribs (infant beds) are available for EUR 13.2 per night.

Pet Policy

Pets allowed for an extra charge of EUR 13.20 per pet, per day
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

LGBTQIA friendly

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
Airport shuttle fee: EUR 100 per person (roundtrip)
Self parking fee: EUR 12 per night
Pet fee: EUR 13.20 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: EUR 13.2 per night
Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Palacio Azcárate
Hotel Palacio Azcárate Ezcaray
Palacio Azcárate
Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel
Hotel Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel Ezcaray

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Hotel Palacio Azcárate

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Family-friendly slopeside fun with snowboarding

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