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Petra Heart Hotel

3.5 star property

Photo gallery for Petra Heart Hotel

Rooftop terrace
Exterior
Deluxe Triple Room
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Toursim St. next to Sanabel Sweets and, Wadi Musa, Ma'an Governorate, 71810
  • Petra Turkish Bath
    ‪13 min walk‬
  • Petra Visitor Center
    ‪16 min walk‬
  • Street of Facades
    ‪16 min walk‬
  • Ein Yahav (EIY)
    ‪212 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is AU$64
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includes taxes & fees
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About the area

Wadi Musa

When you stay at Petra Heart Hotel in Wadi Musa, you'll be in the mountains, within a 5-minute drive of Petra Turkish Bath and Street of Facades. .This hotel is 1.1 mi (1.8 km) from Petra Visitor Center and 1.2 mi (2 km) from al-Siq.

What's nearby

  • Petra Visitor Center - 16 min walk
  • Moses' Spring - 3 min drive
  • Wadi Mousa Crusader Castle - 5 min drive
  • Petra - 6 min drive
  • The Treasury - 20 min drive

Getting around

  • Queen Alia Intl. Airport (AMM) - 174 min drive

Restaurants

  • ‪Nabatean Restaurant - ‬14 min drive
  • ‪Elan - ‬4 min walk
  • ‪Cave Bar - ‬16 min walk
  • ‪Basin Restaurant - ‬14 min drive
  • ‪Al-Wadi Restaurant - ‬3 min walk

About this property

Petra Heart Hotel

Hotel with free parking, near Petra Turkish Bath
Petra Heart Hotel offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. This Wadi Musa hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, printers, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and bathrobes.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Petra Heart Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Art gallery
  • Bike rentals
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bidet
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Printer
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 90 per vehicle
  • Early check-in fee: JOD 15 (subject to availability)
  • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Petra Heart Hotel Hotel
Petra Heart Hotel Wadi Musa
Petra Heart Hotel Hotel Wadi Musa

Petra Heart Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 107 reviews
Rating 8 - Good. 16 out of 107 reviews
Rating 6 - Okay. 3 out of 107 reviews
Rating 4 - Poor. 0 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine, Cedar Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! We loved our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Petra
Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
Stayed 2 nights in May 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where we will stay every time we go to Petra. The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra. You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel. They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Stayed 2 nights in Apr 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the stay was adequate, and the staff was very attentive, I felt as if I was a VIP. On the other hand, they were not prepared for food service during Ramadan and could not fulfill my needs, though they offered room service daily. Do not expect food service during fasting.
Stayed 7 nights in Mar 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed. Considering the price, I didn’t .expect a spacious room and a very good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lilian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly stuff , good parking !
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by how friendly and nice the staff were. Rooms are clean. Great AC/heat in each room. Rooms are small by US standards but adequate. Showers are like a cruise ship. Big selection of toiletries. They put snacks and drinks in each room as well. They will help you get a tour or pick out restaurants nearby. Great pomegranate tea at check in. I will definitely return. Walking distance to many Restaurants and shops.
Stayed 1 night in Dec 2023

10/10 Excellent

Shalendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owner went above and beyond to make our stay so comfortable and easy. Recommendations on how to do petra, where to eat, what to eat. From giving us some delicious hibiscous drink when we were checking in to key chain when we checked out. It was more like visiting family than staying at a hotel. The hotel is in a great location for restaurants and things around. Its easy to drive or walk to petra visitor center. The hotel is new and spotless. And bed were very comfortable which is always hit or miss in some hotels but not this one. Thanks for a great stay guys 👌
Stayed 2 nights in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great propoerty for a quick in and out in Petra
Stayed 1 night in Nov 2023

10/10 Excellent

Andrei, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Stayed 2 nights in Oct 2023

10/10 Excellent

Yazan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2023

10/10 Excellent

Nasreen

Stayed 2 nights in May 2023

10/10 Excellent

Pooja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Pooja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Marion

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Helpful friendly staff, comfortable well equipped rooms. No communal space except dining area.
Stayed 3 nights in May 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost and pleasant room, centrally located
Nice and clean hotel located centrally. Walkable distance from restaurants and super markets. The room was cosy and clean. The receptionist in the morning is very warm and kind. He gave us a complimentary keychain while checking out. The receptionist in the evening is not very friendly. He did try to convince us into eating in the restaurant endorsed by him, carrying packed lunch to Petra, going for a massage. We didn’t end up trying any of his recommendations. Breakfast has the usual continental and Jordanian spread with the same options every day. The kind chef makes fresh omelettes as per your requirement. Overall a very pleasant stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with my stay
Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Stayed 2 nights in Mar 2023

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the Expedia website promises “Breakfast included”, which is apparently not true. They charge separately at the hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

LUIZ AUGUSTO

Stayed 1 night in Mar 2023

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to lots of food options and markets. Staff was very friendly and helpful. Rooms are smalls but very comfortable.
Stayed 2 nights in Mar 2023