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The Ritz-Carlton Shanghai, Pudong

5.0 star property

Photo gallery for The Ritz-Carlton Shanghai, Pudong

2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
Executive lounge
View from room
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club City Lights View Twin Room | Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk

Explore the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Shanghai World Financial Center
    ‪1 min walk‬
  • Pudong Riverside Promenade and Park
    ‪8 min walk‬
  • Shanghai Tower
    ‪8 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for Club Bund View King Room

View from room

Club Bund View King Room

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View Twin Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower Twin Room

  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Separate bathtub and shower, rainfall showerhead, free toiletries

Club Deluxe Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room

Club Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

The Ritz-Carlton Suite

  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Tower View Suite

Pearl Tower View Suite

Pearl Tower View Suite

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite

Carlton Suite

  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite

Chairman Suite

  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Bund View Suite

Pearl Bund View Suite

Pearl Bund View Suite

  • 95 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View King Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Waldorf Astoria Shanghai on the Bund

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (516)
The price is AU$443
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Waldorf Astoria Shanghai on the Bund

About the area

Shanghai

With a stay at The Ritz-Carlton Shanghai, Pudong, you'll be centrally located in Shanghai, within a 10-minute walk of Pudong Riverside Promenade and Park and Super Brand Mall. .This luxury hotel is 0.5 mi (0.8 km) from Jin Mao Tower and 0.8 mi (1.2 km) from Lujiazui Jingting.

What's nearby

  • Shanghai Tower - 8 min walk
  • Jin Mao Tower - 8 min walk
  • The Bund - 12 min walk
  • Oriental Pearl Tower - 15 min walk
  • Yu Garden - 5 min drive

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Isola - ‬2 min walk
  • ‪Fancy Fruit - ‬2 min walk
  • ‪Kobachi - ‬1 min walk
  • ‪東京カレー - ‬1 min walk
  • ‪Flair Rooftop - ‬2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel with 4 restaurants connected to a shopping center in Shanghai
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 285 air-conditioned rooms featuring espresso makers and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at 意味轩意大利餐厅, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 27297 square feet (2536 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
意味轩意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
金轩中餐厅 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 - This rooftop bar specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 - This lobby lounge serves lunch, dinner, and light fare. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 265 for adults and CNY 133 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • 意味轩意大利餐厅
  • 金轩中餐厅
  • Flair 屋顶餐厅酒吧
  • Aura 大堂酒廊及爵士吧

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Access to nearby indoor pool
  • Sauna
  • Shopping
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (27297 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 459 reviews
Rating 8 - Good. 74 out of 459 reviews
Rating 6 - Okay. 22 out of 459 reviews
Rating 4 - Poor. 7 out of 459 reviews
Rating 2 - Terrible. 10 out of 459 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service
The staff is so so helpful and deserve heaps of praise. My husband fell sick and they helped me find a pharmacy and an international hospital. The gentleman at the desk walked me to the pharmacy and translated for me. The guest service folks helped me find an international hospital and booked a taxi to take us there in 2 minutes of making the request The only downside is the gym and the lack of vegan options for meals. Breakfast is also a bit limited, but the chef helped me find vegan options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jihad

Stayed 7 nights in Jun 2024

4/10 Poor

Jose, Miami Beach

Stayed 4 nights in Oct 2024

10/10 Excellent

Yee Kok, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel . Lovely helpful staff. Great rooms , comfy bed. Excellent breakfast buffet. Room cleaner Jane was excellent. Lots of little extra touches I didn’t use the fitness center or pool but they look amazing. I did go for 2 runs - the concierge team can offer you a running map ( not really needed) and cold water and towels on your return . A great treat . Can’t wait to come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Stayed 4 nights in Sep 2024

8/10 Good

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and great amenities! However, the check-in process was absolutely horrendous. We booked Oriental Pearl view room, and they DOWNGRADED US to partial view room. We asked why downgraded us?? (This is just too ridiculous that we couldn’t believe it), the lady simply told us that because the room we booked wasn’t ready yet- it was 4:30pm already when we checked in… We insisted that we want the room we booked. She had us to sit at the lobby (didn’t comp any coffee/water), told us it should take 20 min for the room to be ready. Turned out we waited for almost an hour.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
Stayed 2 nights in Sep 2024

10/10 Excellent

MEI KUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
方便
Stayed 4 nights in Sep 2024

6/10 Okay

sep

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Too many ladies supporting for the elevator. But too less for room service.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ekarat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Winnie

Travelled with family
Liked: Cleanliness
Nice hotel. We asked two beds but end up with one bed room. It is too small under the rate we pay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place with great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personnel are professional, they attended all my needs in a timely manner. I had a pleasant stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

thanean

Stayed 5 nights in Jun 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ilya

Travelled with group
Liked: Amenities, property conditions & facilities
Amazing view
Stayed 4 nights in May 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect . The staff was amazing , every single member went beyond a perfect service .
Stayed 2 nights in May 2024

10/10 Excellent

Butler-Tjepkema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

GARY HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024