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Staff very friendly and helpful at check in. Restaurant staff less so with questions. Confusing to get to first floor rooms. Cleaning staff came in our room before we checked out.
margaret
Stayed 1 night in Sep 2024
10/10 Excellent
margo
1 Sept 2024
The hotel is easy to find, has parking available, has a nice bar for a nightcap and most importantly is walkable to most attractions. The rooms are clean with nice furnishings.
This hotel is in a great position to explore the town. It’s nearby most attractions and the river.
I managed to use the public parking underneath and it was a great help.
It’s clean and modern and very comfortable
We had a nice, relatively new room on the fourth floor, however most of the hotel looks very dated and run down. A very busy hotel, definitely time for a makeover. Staff were polite and helpful.
The hotel staff are great, it’s Expedia that’s horrible. You didn’t include our daughter in reservation, so they charged extra to set up a sofa bed. Then the change in dates didn’t get communicated so I’m needing to make those arrangements myself. You’re supposed to represent travelers in these foreign bookings, but didn’t do your job