Holiday Inn Southampton by IHG

4.0 star property

Photo gallery for Holiday Inn Southampton by IHG

Lobby
Standard Room, 1 Queen Bed
Meeting facility
City view
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • WestQuay Shopping Centre
    ‪10 min walk‬
  • Mayflower Theatre
    ‪19 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King, View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Southampton

With a stay at Holiday Inn Southampton by IHG, you'll be centrally located in Southampton, within a 5-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. .This family-friendly hotel is 6.1 mi (9.8 km) from New Forest National Park and 9.3 mi (15 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • Mayflower Park - 1 min walk - 0.1 km
  • WestQuay Shopping Centre - 10 min walk - 0.9 km
  • Mayflower Theatre - 19 min walk - 1.6 km
  • St. Mary's Stadium - 3 min drive - 2.5 km
  • Southampton Cruise Terminal - 5 min drive - 2.8 km

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪The Standing Order - ‬8 min walk
  • ‪Dancing Man Brewery - ‬4 min walk
  • ‪Heavenly Desserts - ‬7 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The PIG - in the wall - ‬3 min walk

About this property

Holiday Inn Southampton by IHG

Family-friendly hotel with a 24-hour front desk and a restaurant
Holiday Inn Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 133 guestrooms featuring flat-screen televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a ballroom.
Satisfy your appetite for lunch or dinner at Open Lobby, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Southampton? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Open Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 10.00 for children
  • Self parking fee: GBP 15.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Holiday Inn Southampton Hotel Southampton
Holiday Inn Southampton Hotel
Holiday Inn Southampton
Southampton By Ihg Southampton
Holiday Inn Southampton by IHG Hotel
Holiday Inn Southampton an IHG Hotel
Holiday Inn Southampton by IHG Southampton
Holiday Inn Southampton by IHG Hotel Southampton

Holiday Inn Southampton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 650 out of 1305 reviews
Rating 8 - Good. 390 out of 1305 reviews
Rating 6 - Okay. 161 out of 1305 reviews
Rating 4 - Poor. 64 out of 1305 reviews
Rating 2 - Terrible. 40 out of 1305 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Could be a great place but under renovation (28/12/24). Looks like a long way to go. Room ok but slight musty smell. Bar area has just 4 hi-stool tables. Breakfast a little disorganised but 4 cruises outgoing. Arrived 9 pm’ish but still a handful of parking spaces available. Reception poor. Still did the job for one night pre-cruise.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware extra ££ for overnight parking
Was not aware £15 for overnight car parking would be added to my bill...i assumed it was included in my 'package' Otherwise all very good
Stayed 1 night in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Great location
Polite staff for m checkin to Breakfast and Bar service . Although limited because of an ongoing refurb staff were spot on and polite and efficient.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

alisson

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare at Holiday inn
The hotel was being refurbished. No facilities Bar sat 8 people and dining was very basic. Lift not working properly. Had no pre warning of refurbishment work and staff really didn’t care.
Stayed 1 night in Dec 2024

8/10 Good

Gary, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff were friendly. In November 2024 it was still undergoing renovations which made it noisy during the day and much equipment and fences outside the building. The breakfast is good. Great for cruise ship passengers but don't try to walk to the dock, take a taxi.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the restaurant, the fish and chips were great.. Hotel was clean and quiet and close to the port.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Property is currently under renovation which I wasnt told of at the time of booking. No disabled car spaces as these have neen fenced off. One lift out of 2 working so constant wait. If I'd have known the hotel was under construction I would not have booked. I have escalated this with Expedia and am currently waiting a resolution.
Stayed 1 night in Dec 2024

8/10 Good

tiffany

Liked: Cleanliness, staff & service
Can’t beat the location just adjacent to the cruise port and ferries. The convenience is unparalleled
Stayed 2 nights in Oct 2024

10/10 Excellent

Susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Must admit I saw the hotels exterior and didn’t expect much but I was pleasantly surprised. Staff were lovely, room was beautiful, bed super comfy and amenities all served their purpose perfectly. Would absolutely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Minchul

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

K a

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
poor
The hotel has got building work around the outside and the rooms are under renovation which i was not made aware before my trip. the room had been renovated but it was freezing due to the heating not working and everything down stairs locked tempory .
Stayed 2 nights in Dec 2024

6/10 Okay

Janis R, Delray beach

Travelled with partner
Liked: Cleanliness, staff & service
Didn't not advise of on-going construction throughout the day. Also renovations on-going
Stayed 3 nights in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and handy for port
Hotel room etc was as advertised. Very pleased with room and great service from friendly staff. Good quality breakfast too.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect rest
The stay was due to ferry cancellation and after a fraught day! The ladies on reception were amazing. The staff were all very friendly and helpful. Room spotless and the bed sooooo comfy
Stayed 1 night in Dec 2024

8/10 Good

Maxine

Fab staff but bed not so fab.
Staff were lovely, couldn’t do enough for you. We had a recently refurbished room, it looked lovely but bed uncomfortable and toilet didn’t always flush.
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff very helpful despite arriving early and no rooms available. Although construction ongoing, place was very clean.
Stayed 2 nights in Dec 2024

6/10 Okay

Sherri

Stayed 1 night in Dec 2024

4/10 Poor

Avery

Liked: Staff & service
Disliked: Property conditions & facilities
There is construction going on at this property. The noise starts at 8AM.
Stayed 1 night in Nov 2024